How do I get out of Yahoo Bulk mail?

[supernatural_247]

ok, this is really pissin me off... I have gotten several complaints from several users saying that all automatic email notifications from www.iHomeConnect.com are landing in their bulk folders... I tested it out and found this to be horribly true.

How do I go about getting my mail "unspammed" as it is 100% legit (it sends listing details to the users, reminds them of passwords, if someone contacts them through our website about their listing - all of these land in the bulk folder).

If anyone has Hotmail or GMail and can test my site by registering and placing a test ad and then letting me know if you receive the emails, I would greatly appreciate it. then let me know your ID so I can delete your test account. This way, I know if i need to contact MSN or Google. btw, does anyone know how I would contact them?

I'm sure some of you have had this problem and it really sucks as folks then complain about not receiving the emails and I have to do it manually...

much thanks in advance!!
Tim

[brian.mark]

I haven't seen anything with Yahoo. All of our complaints come from AOL users.

For AOL, it just takes 7 days to come back out every time we've been on their ___ list.

I tried doing some searching, but couldn't find anything on Yahoo. AOL's stuff is here: http://postmaster.aol.com/guidelines/. Maybe you can figure out something else to search for from reviewing that.

Brian.


BTW, AOL has a proactive notification based upon IP address. We have that set up now and have been able to address items people are calling spam since we know what they're complaining about.

[wrmineo]

You might do a bit of crawling through Yahoo! Mail Help and see if you can find a more pointed answer from them.

More pointed might be the Yahoo! Mail Postmasters Help section.

If neither of these answer or help the bottom of the second link allow you to send a query directly to their Customer Care.

Hope this helps - good luck and please let us know for future reference of any resolution.

w®m

[supernatural_247]

Thanks! I checked out those links and ended up contacting customer care as I wasn't able to find the answer... I will post the results here as soon as I find out anything.

thanks again!
tim

[wrmineo]

No problem - I hope you get some resolution and the answers you're looking for; I'd guess someone reported you, your site, or maybe even your host to them. Unfortunately, I don't think they do much in the way of validation before they react.

Please share the results when you get them either way; maybe someone else will have the same problem and then be able to find faster resolution or at least an avenue of approach.

Good luck,
w®m

[LinkBump.com]

I've had this problem before. How are you sending the messages? If you are using PHP, make sure to setup your headers exactly like a regular message. I quit using the PHP mail function and started sending messages with sendmail using this function:

function send_mail($myname, $myemail, $contactname, $contactemail, $subject, $message) 
{
	// Configuration 
	$MP = "/usr/sbin/sendmail -t"; 
	$spec_envelope = 1; 
	$extra_headers = "Message-ID: <" . md5(uniqid(time())) . "@" . $_SERVER['SERVER_NAME'] . ">\nFrom: ".$myemail."\nTo: $contactemail\nSubject: $subject\nDate: " . date('r', time()) . "\nReturn-Path: ".$myemail.">\nMIME-Version: 1.0\nContent-type: text/plain; charset=iso-8859-1\nX-Priority: 3\nX-MSMail-Priority: Normal\nX-Mailer: PHP\nX-MimeOLE: Produced by ".$_SERVER['SERVER_NAME']."\n"; 

	// Access Sendmail 
	// Conditionally match envelope address 
	if($spec_envelope) 
	{ 
		$MP .= " -f $myemail"; 
	} 
	$fd = popen($MP,"w"); 
	fputs($fd, "$extra_headers"); 
	fputs($fd, $message); 
	pclose($fd); 
}

[macaroo]

I have the same problem I have two very new dating websites that require email confirmation for sign up. What I did do was setup a yahoo email account for a test profile - when I received the registration email from the server it went into the bulk section. I went into the bulk folder and hit the "not spam" button. I'm sure when I did that that it mentioned that yahoo would be notified - can't seem to duplicate that message from yahoo. Anyway, mail from my server does not now go to the bulk folder in this particular yahoo account. I will try another test yahoo account.

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[braver55b]

It may be a simple case of you using certain keywords ala free product, business etc

there are a bunch of keywords used that will send your emails to the crapper.

instead of free why not use fr33 , I know it looks amateurish but its sometimes necessary to get your email in to the inbox or when they optin you might want to advise them to check their bulk mail if they don't receive it within a certain amount of time.

[Martinscholes]

If I register for anything I always check my bulk account if it does not turn up in my inbox.

In fact, I saw something on one website that pointed this out.

[qh4dotcom]

You might want to send an e-mail to your entire database and teach them how to whitelist your domain's e-mail address for most e-mail providers like Yahoo and MSN.

The same would apply when someone enters a new e-mail address at your site...right after they enter it you could have a page explaining how to whitelist your domain's e-mail address.

[htmlwwwurl]

I have tried many times sending email to Yahoo. The result is that my emails are in their junk mail folder.

But when I sent to Gmail, it works fine. I'm Not A Spammer, I Swear.

I send to my members a new message every week with notifications- but doing this through yahoo (who only allow 100 per hour) is time-consuming. Can anyone suggest a program that will send the emails?

Or what can I do to send email to my members. I have now 6000 members and I can't write them "happy holiday and a good year!"

Thank you very much for your time!

[ursfehr]

I know it looks amateurish but its sometimes necessary to get your email in to the inbox or when they optin you might want to advise them to check their bulk mail if they don't receive it within a certain amount of time.