We need a better way to report stuff

mikmik · #1 (**permalink**) 03-15-2004, 10:41 PM

I have been in the position of wanting to get in touch with the mads about something that I considered to require immediate attention in a post, but I have to go see who is online, and then PM them, and then hope that they notice that.

The mods might have already signed out, or anything, but there might not be anyone online to contact or send a report to anyways.

I wish that there was one special link that we could post a message to so that it would be somehow displayed in the "Moderator Forum" that any mod online would be able to see.

Maybe even a "PM" into a general complaints account that is accessible to just the mods and admin and me also haha just kidding.

But I don't like what I just now saw, and I don't think it is fair that people go into general access threads and post accusations that are blatantly defamitory in purpose, and if it was known then LEGITIMATE complaints would have another route to pursue first as well.
I know that people should be doing this in the first place if they suspect suspicious behavior of a regular member, but I found a viscious accusation made against a reg by a FIRST TIME POSTER who didn't have a www presence to even check.

HTH
:o)

jdiben · #2 (**permalink**) 03-16-2004, 02:48 PM

I have seen in other forums a button at the bottom of each post called "report this post to a moderator" or something similar. I think that it would be a great idea for webproworld. Whenever the button is clicked a message could appear at the top of the page that would only be visible to mods and admins to let you know that there may be a potential problem.

Joe

matauri · #3 (**permalink**) 03-16-2004, 07:16 PM

Most of the Mods have their email programs running all the time, and are notified of PM's thru them. If there is a problem with a post, or just a problem in general, PM the Moderator/'s of that forum with the url of the post concerned, and you will find it gets dealt with pretty quickly.

HTH!

mikmik · #4 (**permalink**) 03-16-2004, 07:58 PM

Hi mat, I did pm a couple of mods, but why can't it just get looked at by the first available mod and let them decide?
I saw one person on line and PMed them right away, I am not going to keep going around chasing moderators to take care of a potentialy nasty situatrion.
It is not my responsibility but I go out of my way several times not, and I have more than several times gone around and PMed multiple mods until I got someone.
1 PM and then it is sure to be looked at by the next person in the forum with any authourity.
Or, I could have PMed you, I could have the others who are in europe and fast asleep or everyone has different hours anyway.
I want to know why we cannot just have a 'message box' and it would be so simple. I also don't want to create a stir when it is not my desicion to make, and what if there isn't anyone knowledgeable around!
It is not the end of the world, but I will write the script or adapt a submit form to a flat Db file and I don't hardly know PHP and I could have it done by now.

But of course I don't really know this (lol embarassed), I am just blowing off steam.
I could have PMed the mods for there, and I didn't, and I hear you Mat. Anyways, if I sound frustrated, it is not at you whatsoever. Thanks for answering me here at least, I know you will take care of it.
Thanks Mat :o)

(carjul, did you put me on decaf again? lol)

cyanide · #5 (**permalink**) 03-16-2004, 09:01 PM

The problem also mikmik, is that not all Mods have the 'powers' in all forums.
You can go see which Moderator is online, but if they're not modding that board, they're gonna have to send a pm to the respective Mod anyhow.

You better grab some caffeine and settle down, there mister LOL

Although, I do agree it would be helpful to have somekind of panic button at the bottom of all threads , as some other boards do

paulhiles · #6 (**permalink**) 03-16-2004, 09:32 PM

Quote:

Originally Posted by mikmik

Or, I could have PMed you, I could have the others who are in europe and fast asleep or everyone has different hours anyway.

Hi Mike,

I understand where you're coming from (even though I didn't receive a PM!). One of the best ways to call on swift action, (if there are no Moderators online) would be to PM one of the Site Admin here. Brittany or Garrett are generally pretty good at responding to alerts. And where do you get this idea of us in Europe sleeping?? Europeans hardly ever sleep, we're too busy working all hours! LOL!!

Take care,

Paul

matauri · #7 (**permalink**) 03-16-2004, 10:47 PM

I didnt recieve a PM or email either. But reiterating on what Cyanide said, we cant moderate forums that aren't ours, so even if a Mod was online, they may not have been able to do anything. Ditto for if there was a Mod alert button, until that forums Mod was online, nothing could get done. So I would say best method is to PM the Mods involved, because it has a faster action of being dealt with because they will recieve notification thru their email & come online.

Are there Mods that go to bed before daylight? ;-)

paulhiles · #8 (**permalink**) 03-16-2004, 11:07 PM

Quote:

Originally Posted by Matauri

Are there Mods that go to bed before daylight? ;-)

What's daylight? I keep hearing about it! LOL!!

matauri · #9 (**permalink**) 03-17-2004, 11:59 AM

Daylight tells you when its time to have breakfast! ;-)

tOKmaZ · #10 (**permalink**) 03-17-2004, 04:31 PM

I agree with mikmik... have been trying to reach anyone for hours, also Brittany, but nobody answers me (to u paulhiles: my timezone is GMT +1:00)... There should be some sort of pannic button, or what so ever.

Or my suggestion would be a mailadress who any mods or admins could respond to right the way.

Regards tokmaz

paulhiles · #11 (**permalink**) 03-17-2004, 04:40 PM

Quote:

Originally Posted by tokmaz

I agree with mikmik... have been trying to reach anyone for hours, also Brittany, but nobody answers me (to u paulhiles: my timezone is GMT +1:00)... There should be some sort of pannic button, or what so ever.

Or my suggestion would be a mailadress who any mods or admins could respond to right the way.

Have you been trying to contact me tokmaz? I haven't received any PM or email from you... do you need any help? We can suggest the idea of a panic button and see what the Admin team have to say.

As always, new ideas (or even tried and trusted ones!) are always welcome!

Paul

ronniethedodger · #12 (**permalink**) 03-18-2004, 11:10 PM

Here are some Mods (as in modifications) that can be applied to a phpBB2 board to handle a problem of this type by expediting the matters. It would be up to the powers that be to implement some or all of these mods, in part or total. It is not that hard to do...trust me on this. ;0)

Admin Panel for Junior Admins and Mods
Allows you to define junior admins and you can also allow the junior admins access to any control panel features you allow.

Yellow Card Mod
Also known as the "Card System". This also includes the "Report This Post" link that you were referring to -- this is the blue card in this mod. Another nice feature is that it allows you to track offensive posters with the use of a yellow card, which is only visible to Mods and Admin inside of all of the first time offenders posts from that point on. It keeps a detailed running list of these offenders so all Mods and Admin can quickly and easily see who the offenders are at any given time and make notations.

Moderator Control Panel
This mod will add a Moderator Control Panel for all moderators.

Site Staff Mod
Displays who is Mod (or Super Mod) or Admin (or Junior Admin) at your board. I thought I would throw this one in their so it would be easy to know just who to contact when situations like this arise.

Super Moderator Mod
Allows the Administrator to add a 'Super Moderator' with restricted administrative controls. And this I think will be the one they should really look into, so there can be a way for the Moderators to actually take action when the need arises....no matter what time of day or night it is.

All of these Mods are incorporated into the Minerva version of phpBB2 which is a very reliable source of stable modifications done to the board. Some of these are actually written by Niels, which is probably the better known of the phpBB hackers. Actually he is The hacker when it comes down to it.

Anyhow...I thought I would just throw those out there for you to ponder over. It will give you an idea of what can be done to rectify this type of situation so that you can Moderate the board with a little more ease.

mikmik · #13 (**permalink**) 03-19-2004, 01:42 PM

Aye, lad. But first things first eh, the newsletter situation and all that.
Right then!

;op