Not getting subscription emails.

MrLeN · #1 (**permalink**) 01-23-2006, 10:40 AM

Is it just me, or are other people not getting emails for subscrbed threads?

MrLeN

**incrediblehelp** · #2 (**permalink**) 01-23-2006, 03:02 PM

I am not getting them either....HELP ME, WPW!

**mike** · #3 (**permalink**) 01-23-2006, 03:42 PM

I'll see what I can come up with. Most likely getting zapped by your clients or isp though...

**incrediblehelp** · #4 (**permalink**) 01-23-2006, 04:10 PM

Mike that was the case before, but I though they fixed it.

**incrediblehelp** · #5 (**permalink**) 01-25-2006, 04:27 PM

Any ideas on this Mike? I am still randomly getting subscription emails, but they are missing the topic when I do get them:

Hello,

You are receiving this email because you are watching the topic, "" at WebProWorld. This topic has received a reply since your last visit. You can use the following link to view the replies made, no more notifications will be sent until you visit the topic.

http://www.webproworld.com/viewtopic...=280005#280005

If you no longer wish to watch this topic you can either click the "Stop watching this topic link" found at the bottom of the topic above, or by clicking the following link:

http://www.webproworld.com/viewtopic...&unwatch=topic

--
Thanks,

The WebProWorld Team

**mike** · #6 (**permalink**) 01-25-2006, 04:53 PM

This is probably due to the watched topics modification being kind of broken. You may or may not have noticed that it no longer appears on posts (personally, I think it was Rafael's fault).

I am trying to fix it and should have it back in order either later today or tomorrow. Hopefully that will solve some of these issues.

MrLeN · #7 (**permalink**) 01-26-2006, 06:35 AM

FOCUS!

MrLeN :)

**mike** · #8 (**permalink**) 01-26-2006, 12:02 PM

I'm trying. Been a crazy busy week. I'm juggling too many cats... (did I really just say that?)

MrLeN · #9 (**permalink**) 01-26-2006, 12:08 PM

Ok, I am giving you three dimerits.

MrLeN

SPC2 · #10 (**permalink**) 01-30-2006, 03:38 PM

It's still not working, and another technical problem has started. The forum doesn't accurately display when there are no new posts in a thread any more. I.e. in a threads list page, a dark blue icon means that there is a new post since the last time you looked, and a light blue icon means that there isn't. Dark blues now often show when there are no new posts.

And yet another technical problem. The Submit button, when posting a message, doesn't always work. It is often treated as the Review button. One time today, it took 5 clicks on the Submit button to actually get the post posted.

Far too much fiddling without fully understanding things, methinks.

**mike** · #11 (**permalink**) 01-30-2006, 03:54 PM

Quote:

Originally Posted by SPC2

The forum doesn't accurately display when there are no new posts in a thread any more. I.e. in a threads list page, a dark blue icon means that there is a new post since the last time you looked, and a light blue icon means that there isn't. Dark blues now often show when there are no new posts.

I have seen this also. It has to do with the session variable but I have not been able to isolate the exact issue as yet.

Quote:

Originally Posted by SPC2

And yet another technical problem. The Submit button, when posting a message, doesn't always work. It is often treated as the Review button.

This is an old one and no I've not been able to fix it. It seems to do it much less if you finish your post with new line. Hit enter, in other words, when you finish - particularly if you're pasting something in.

Quote:

Originally Posted by SPC2

Far too much fiddling without fully understanding things, methinks.

Yeah, you're probably dead on here. I am anything but a php programmer. I do however hope to free up some time to do some more blind fiddling in the near future. So maybe, if nothing else I might be able to replace some of these old bugs with new and exciting bugs..

MrLeN · #12 (**permalink**) 01-30-2006, 05:09 PM

Quote:

The forum doesn't accurately display when there are no new posts in a thread any more. I.e. in a threads list page, a dark blue icon means that there is a new post since the last time you looked, and a light blue icon means that there isn't. Dark blues now often show when there are no new posts.

I had this problem once. I've been sitting here trying to remember what the cause was. Something is telling me it had to do with subdomain independent cookies. You might want to look around in that direction.

Quote:

Yeah, you're probably dead on here. I am anything but a php programmer. I do however hope to free up some time to do some more blind fiddling in the near future. So maybe, if nothing else I might be able to replace some of these old bugs with new and exciting bugs..

lol @ "new and exciting bugs.." :)

MrLeN

**mike** · #13 (**permalink**) 01-30-2006, 06:07 PM

Should have the watch topic option back now... It still isn't emailing though.

SPC2 · #14 (**permalink**) 01-31-2006, 05:52 AM

I clicked a "watch this topic ..." option and I did receive one email from it, although there were several replies, but the email had the variable (topic_title) in the Subject line, "" in the body where the topic Title should be, a link to the stop watching the topic, which did work, but no link to the topic itself.

Clicking the "stop watching ..." link in the email is the only way to find out which topic it is.

**incrediblehelp** · #15 (**permalink**) 02-03-2006, 05:04 PM

So subscription email hasnt been fixed yet? I am not getting them.

**mike** · #16 (**permalink**) 02-03-2006, 06:06 PM

Quote:

Originally Posted by SPC2

I clicked a "watch this topic ..." option and I did receive one email from it, although there were several replies,

Working as intended. You will only receive 1 email. If you had a hot thread you wouldn't want 50 emails about it. It says basically that in the email:

"This topic has received a reply since your last visit. You can use the following link to view the replies made, no more notifications will be sent until you visit the topic."

The email will have 2 links. The first will take you to the topic the second will take that topic off of your watch list.

The variable not filling in is the current battle. If you aren't receiving emails at all, that is something beyond my control.

The notification emails are going out. They just don't contain all of the information they need.

**mike** · #17 (**permalink**) 02-03-2006, 06:20 PM

Here's a sample of the actual email being sent:
Subject: Topic Reply Notification - (the topic title should go here and it isn't)

Hello,

You are receiving this email because you are watching the topic, "title should be here and it isn't" at WebProWorld. This topic has received a reply since your last visit. You can use the following link to view the replies made, no more notifications will be sent until you visit the topic.

http://www.webproworld.com/viewtopic...=282684#282684

If you no longer wish to watch this topic you can either click the "Stop watching this topic link" found at the bottom of the topic above, or by clicking the following link:

http://www.webproworld.com/viewtopic...&unwatch=topic

So those are the problems with the email system. Any problems you are having insofar as receiving no email at all are a whole other can of worms. Those worms are beyond my control. Contact your mail admin, ISP, and/or check your filters/junk folders. We're sending you mail. I can't say what happens to it after it leaves my server.

Tim · #18 (**permalink**) 02-04-2006, 03:16 PM

Dearest Mike,

I would love to get an email like that but unfortunately for both of us I still don't. I have even changed my email address and although relevant posts have been updated, still no notification. None of my ISPs filter my mail, I use Mailwasher alone. I have taken extra care to check the hundreds of emails I get every day but no sign of anything from here. It's weird because even after I changed my name I was getting notifications then sudenly they stopped.

I'm sorry to throw this back at you, just when you thought you'd solved it but I don't think you have.

Love,
Tim

SPC2 · #19 (**permalink**) 02-04-2006, 04:21 PM

The current state of play is that an email is sent out when a post is made in a thread that you are watching. The email contains no text information about which thread it is, although it's supposed to contain it in the Subject line and the body text.

Clicking the link in the email and reading the new post works fine. But if you post to the thread the "watch" is automatically turned off, so you won't get any more emails from the thread unless you expicitly turn it back on again.

The latter problem is an old one here - it was a fault before Mike and Co. took over.