*Please feel free to move this post if it is in the wrong place.
I've got an issue at work with an AS400 system. I'm not an AS400 person - my knowledge of them is simply entering information. The problem is.. I can't convince the AS400 team that there is a problem.
The break down....
Starting on June 11th of this year we started having problems with what I can "invalid characters" halting the display of information. The characters are plus signs, cent signs, exclamation marks, parantheses, etc. These characters display differently between the GUI version and the Green Screen version of the AS400 - the cent sign (green screen) appears as a paranthese (GUI) even though it's made using shift + 6 ( ^ ) - this translates into dual question marks (??) in my program. The problem is, these symbols in orders created before 2009 don't play well with the XML Parser.
The AS400 group is convinced it is my program, I'm convinced it is theres.... "invalid" characters entered into my program don't appear in my program or when sent back to the AS400 system. The characters only appear when created in the AS400 system. Now... I could be crazy but to me that says it is the AS400 system that has the problem. Thing is, I don't know how to convince the AS400 team of this.
Anyone have any suggestions? Or, am I wrong? Is it my program?