Gonna drop you a PM.
Gonna drop you a PM.
One bank that verifies whether or not a merchant has a return policy? How about 3:
3. Nationwide Payments.
I'm sure there are more.
As for voiding a transaction that has been settled where did I say anything about a transaction being voided after being settled? You cannot void a transaction that has been settled but you can perform a refund.
Also, most merchant accounts allow online merchants to MANUAL Settle, this way you can be sure that the batch checks out before you settle it.
I'm sorry but you really don't sound as if you've spent much time in the recent payments circle. You say that I'm "flat ass wrong". Well here's a simple enough example:
- A merchant applies for an account, without the best intentions, they are somehow approved by the bank's underwriting
- The merchant gets access to stolen card information and manually enters that info themselves via either their Virtual Terminal or Web Interface. Let's say $500
- The real customer, back somewhere in the middle of the country sees that their card was used fraudulently
- The customer disputes that transaction with their credit card company
- The merchant provider/processor attempts to tell the merchant that they have to refund this customer because the customer charged this transaction back with their credit card company and the merchant has no proof of customer authorization
- The problem is that the merchant had bad intentions to begin with and they're long gone.
- Guess who has to refund the customer that money because the merchant is no where to be found?? You guessed it! The merchant processor and processing bank does!!
Now you asked for a scenario and I gave you one...
Again I'm speaking factually here. I'm not sure where you're getting your info but I hope I'm shedding some light for you.
Pray tell me, what does a bank verify PRIOR to issuing an approval that I've colored or mistated in any way?
When was the last time you spent some time in the "real world" when it comes to what merchants and consumers face? Clearly by your posts it's not been recently.
When was the last time you had to field a phone call from an irrate consumer because one of your sites declined a transaction because the billing information provided failed an AVS check even though their bank approved it? Information the bank has but will not verify. Clearly you haven't done this in current "payment circle".
When was the last time as a consumer you had a transaction declined by a website only to find out that your bank has held those funds against you and you don't know why? Only to have your bank tell you have to contact the merchant? Clearly you've not encountered this in the current "payment circle".
Your example is crap. It's not what real world merchants deal with every single day because banks refuse to. It's not what costs real world merchants money every day because banks refuse to. It's not what costs consumers more money every day because banks refuse to. Join the real world world instead of making excuses.
I hope I'm shedding a bit of light on all the merchants and consumers that have to deal with this in the real world every day, that get needlessly cost money and resources every day, and not defending and making excuses for the actual problem.
Ok I guess a part of your "brand" is to be this online tough guy that takes us "bad guys" to court via the web and sheds light on the truth? Correct?
Well you tell me that I'm not in touch with what every day merchants are doing, well how many thousands of different merchants/businesses have you helped setup and manage accounts yourself?? In reading your posts I'm seeing that this is just a way for you to vent frustrations with the provider/bankcard industry. But you have you real solutions to help merchants on here. When I post a solution you come back with some childish rant, but again, I guess that's a part of your "brand" right as the "Cranky Guy" that takes no crap.
Well I'm actually beginning to feel sorry for anyone that listens to your payment industry advice on this forum. Because what advice do you have? None at all apparrantly!!
You even call batch settlement NON REAL TIME??? Wow, you're so mis informed. Do you realize that all credit card transactions are processed into a batch that must be settled at the end of the day?? The only difference between Manual batch settlement and Automatic batch settlement is that with Autosettle the gateway settles the batch for the merchant at the end of the day!! But it's the same system, it's just that with a Manual batch settlement the merchant is doing it himself instead of the gateway. You do realize that ALL credit card transactions must be settled in a batch correct (Whether "real-time" or non-real-time). I don't care how many rants you post on here you're clearly mis informed, and anyone that listens to what you're saying is going to find themselves in even worse of a situation I swear.
I even gave you the example that you asked for you and you called in BS Spin?? This is getting funnier by the minute.
You clearly have no idea what you're talking about here. Stop wasting so much time posting on topics that you have no knowledge of. Your answer to everything is that banks are bad, my answers are much more practical and actually explain what's going on. Why don't you go back and read everything you've posted.
And I hope I'm shedding light on just what a childish and mis-informed moderator this forum has. I won't waste my time on this topic any further as it's unfortunate that someone can come with good intentions and end up dealing with a kid with nothing better to do and that's too ignorant to learn how this stuff actually works.
I can't believe that with all your senseless comments about the industry that I've corrected you on that you still have the nerve to tell me that I don't deal with real merchant's every day??? I would bet that I deal and have dealt with far more merchants looking to accept and integrate electronic payments than you.
I've done provider training at merchant banks and have actual formal knowledge in this industry, and have provided nothing but facts on my posts, while you rant in what appears to be an effort to further promote your "Cranky Dave" brand...
Cranky Dave: the guy that is an expert in everything from Bailouts, to Tomatos, to Pickle Juice, to Westmont Ho-Hum, to Coke, to Pickles, and now he's an expert in the Merchant Account industry too! (I'm not making this up). He's even more of an expert than someone who has advised thousands of merchants, have held real jobs in the field and have trained in a merchant acquiring bank.
Who looks more like they're BSing to you?
AND TO CLARIFY THE AVS NOT GOING THROUGH BUT CARD BEING CHARGED ISSUE:
If the your gateway is setup to not approve transactions where the AVS is not approved the card amount will be reserved on the bank end until the batch is settled and up around 2 days after but the money will not change hands because the card that did not pass the AVS check may pass the Authorized's funds check but it is not put into the merchant's batch for actual transfer - so though it appears that the customer is actually being charged they're not because the gateway saw that the AVS was not verified and it did not put that credit card into the batch which prevents that card from actually having funds taken from it's customer and given to the merchant. The purpose of batch settlement (Whether it's manual or automatic) is to actually move funds from the customer's account to the merchant's bank account.
So if the AVS was not passed and the gateway was set to not settle cards that did not pass the AVS check the customer will see their held funds released in 2-3 days and the merchant will not actually get the money. This is how settlement works, they're not actually being "charged" unless the card was settled at the end of day batch by the merchant.
If it's the case that the volume of such is too high, then you need to face the fact that you've a big problem with customers entering bad address information, and look for ways to make your site more prominently display the requirement that the proper Billing/Statement Address be provided.
If all efforts in this regard fail, or have failed, then recognize that any undesirable consequences suffered by the customers are of their own making, rather than look to your card processor and/or the banks for scapegoats.
If the Authorization is not completed unless a successful AVS response is first obtained, and the latter fails, then a 2nd attempt is required after such problem is resolved.
Millions of $$$ in transactions, and no cause for complaint, other than a minor technical problem re. the automatic generation of confirming e-mails not being produced under a certain specific condition.
A.net is, in fact, one of the best processors to be had.
Only the Authorization occurs immediately; all Captures, no matter how collected, are Batch Processed, and then distributed to the corresponding banks for their
This is why transaction generally take several days to Post to the card holder's accounts; and, where shown on the statement, the Transaction & Posts Dates are different.
Transactions do not have to be settled before the end of the day. They can be settled days later if the merchant likes.
And a kid? Don't make me laugh.
And what happens when the consumer calls their bank? They say call the merchant.
This is the real world msinfo. This is what happens everyday. Not the rosy picture and so called "solutions" you portray.
If you wish to discuss fact, my suggestion would be to post fact.