180.000 daily limit!

[dracula]

This morning I woke up (i live in Europe) only to see that my adwords PPC account I already spend "today" $8900.00. I thought its a Google error and tried to send a message to the Google adwords team. 10 Hours later no reply and I looked into my gmaíl hoping the reply was there - nope nothing.
I went back to my Google adwords to the campaign who showed $8900 and could see:
the click was put at 99.00, the keywords where changed to rington keywords ( we sell airline tickets) and as well the ad no looked like this:

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It looks like somebody hacked my Google Adwords account, and using it for their purposes.

Who is reliable in this case ?, what should I do ??

[activeco]

It's too serious for a proper advice from here. If you don't have a phone number of your Google contact person, you can try this link too: AdWords Help | Google Groups.

Good luck.

[kgun]

And the date is?

[activeco]

Doesn't look like aliens are involved.

[kgun]

Re: 180.000 daily limit!

This morning I woke up (i live in Europe) only to see that my adwords PPC account I already spend "today" $8900.00. I thought its a Google error and tried to send a message to the Google adwords team. 10 Hours later no reply and I looked into my gmaíl hoping the reply was there - nope nothing.
I went back to my Google adwords to the campaign who showed $8900 and could see:
the click was put at 99.00, the keywords where changed to rington keywords ( we sell airline tickets) and as well the ad no looked like this:

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Get Complimentary Ringtones
Download The All What You Want
crank ringtone descargar ringtones gratis hindi ringtone hindi ringtones mp3 ring tones mp3 to ringtone poly ringtones ringtones grátis

It looks like somebody hacked my Google Adwords account, and using it for their purposes.

Who is reliable in this case ?, what should I do ??

Is there a period (.) error involved or is it april first?

180.000 What do that format imply to Google?

1. USD 180 or
2. USD 180 000?

[Peter (IMC)]

Definitely comunicate with Google using their contact form. And create a new gmail account to use to login to your account and take the old login out. This definitely looks like somebody got access to your gmail address.

I never saw something like this before, but I'd expect that if you explain the situation, Google may give you a refund. They probably won't give you your money back, but will credit your account with that same amount.

Also I'd go to the police and report this.

[subhzash]

This morning I woke up (i live in Europe) only to see that my adwords PPC account I already spend "today" $8900.00. I thought its a Google error and tried to send a message to the Google adwords team. 10 Hours later no reply and I looked into my gmaíl hoping the reply was there - nope nothing.
I went back to my Google adwords to the campaign who showed $8900 and could see:
the click was put at 99.00, the keywords where changed to rington keywords ( we sell airline tickets) and as well the ad no looked like this:

Download Hot Ringtones
Get Complimentary Ringtones
Download The All What You Want
crank ringtone descargar ringtones gratis hindi ringtone hindi ringtones mp3 ring tones mp3 to ringtone poly ringtones ringtones grátis

It looks like somebody hacked my Google Adwords account, and using it for their purposes.

Who is reliable in this case ?, what should I do ??

Are they changed destination URL also??

[dracula]

thank you guys,
I contacted Google twice and now 24hours later still no response. I changed my gmail password, paused the Campaign and this morning I could see Google has stopped all my adwords campaigns totally all over.

For those who did not believe it : they set the daily spending to onehundredeightytousanddollar, and the bid for ninetynine dollar per keyword, resulting in an average cost of $26.00 per click.

this happened on Aril 01 2008 and until I have seen it it must have been 12 hours or so (I sleep during the night)

So be aware friends this could happen to you! Also I had a pretty strong password.

[dracula]

Are they changed destination URL also??

yes!
they changed all!

[subhzash]

yes!
they changed all!

Use the adwords editor tool. login to your google adwords account and go to tools there you can find the adwords editor tool just download and install in your system. In that tool you can find the option to check recent changes.

I hope there you can locate which site people used your adwords campaign




Regards
Subhzash
subhzash@gmail.com