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Thread: Google Webmaster Tools error

  1. #1
    Junior Member
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    Google Webmaster Tools error

    Hi,

    I've add a site to Google Webmaster Tools about 2 months ago, but i always get the following error: "We can't currently access your home page because of an unreachable error." which is strange because my client website is online.

    Another issue is that i've been in few websites that generate sitemaps, and all of them are saying that can not find my client website, but for example in the website SiteUptime - Website Monitoring Service, the status off the site is ok...

    The website that i'm talking is http://www.vicaima.com

    Can anyone help me?

    Best regards
    Carlos Leal

  2. #2
    WebProWorld MVP wige's Avatar
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    Re: Google Webmaster Tools error

    Are other pages from the site getting indexed, or do they also show problems? How long has the domain been pointing to the current web host? Also, do you have access to your server logs? Unfortunately, I am not very familiar with IIS, but I don't see anything in the response headers that seems to be out of place.
    The best way to learn anything, is to question everything.
    WigeDev - Freelance web and software development

  3. #3

    Re: Google Webmaster Tools error

    I note in the vicaima site you have a massive form encompassing virtually all of the <body> of the page. Surely Google will have a problem indexing anything on the page, because it's all in a form. Compare to the siteuptime site and the form you use there does leave some indexable stuff in the <body> of the page, i.e. outside the form.

    Just a hunch; I'm no expert on this particular thing, but I would think about getting some info into the body of the vicaima site which *isn't* in the form - then Google will have something to "find". Thoughts on this anyone?

  4. #4
    Senior Member Tony_V's Avatar
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    Re: Google Webmaster Tools error

    are you using google sitemap?
    if so, you have to verify the site

  5. #5
    Junior Member
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    Re: Google Webmaster Tools error

    you redirect to Default.aspx while it seems to me its better to use the standard index type of name to the root. Asking for an index gives a 404 and Google is gone...

  6. #6
    Senior Member bj's Avatar
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    Re: Google Webmaster Tools error

    You also have some validation errors, some whitespace above the doctype declaration, and no robots.txt file, any of which might stop a spider or two from parsing the site. Run the html through htmltidy (back it up first!) and add a robots.txt file.

    Web Server Administrator's Guide to the Robots Exclusion Protocol

  7. #7
    Senior Member craigmn3's Avatar
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    Re: Google Webmaster Tools error

    The site is a prime example of what not to do get listed on search engines, I echo Fitz's comments, you given nothing for the Google Bot to do? There are no links, no text nothing. You have handed Google a brick and said eat it. Google has answered and said I can't eat this. It's pretty....but unreadable by the search bots

  8. #8

    Re: Google Webmaster Tools error

    the html code of the index page:


    <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">

    <html xmlns="http://www.w3.org/1999/xhtml" >
    <head><title>
    PORTAS VICAIMA - Unexpected Harmony
    </title><link href="Styles.css" type="text/css" rel="stylesheet" /><meta name="author" content="XYZt" /><meta name="robots" content="follow" /><meta name="description" content=" A Vicaima é um dos líderes europeus no mercado das portas de interior, distinguindo-se pela qualidade superior dos seus produtos, design contemporâneo e soluções inovadoras que se adaptam aos mais elevados padrões de exigência do mercado." /><meta name="keywords" content="porta, portaro, madeira, corta-fogo, blindada, segurança, acústica, armários, roupeiros, acessórios, aros, puxadores" />
    <script language="Javascript" type="text/javascript">
    function MouseOn(obj)
    {
    var UrlString;
    UrlString=obj.src;
    var regex;
    if (UrlString.match(new RegExp("[a-zA-Z0-9_]+\.gif")))
    {
    //window.alert("gif");
    regex=/off\.gif/g;
    obj.src=UrlString.replace(regex,"on.gif");
    }
    if (UrlString.match(new RegExp("[a-zA-Z0-9_]+\.jpg")))
    {
    //window.alert("jpg");
    regex=/off\.jpg/g;
    obj.src=UrlString.replace(regex,"on.jpg");
    }
    if (UrlString.match(new RegExp("[a-zA-Z0-9_]+\.png")))
    {
    //window.alert("png");
    regex=/off\.png/g;
    obj.src=UrlString.replace(regex,"on.png");
    }
    }
    function MouseOut(obj)
    {
    var UrlString;
    UrlString=obj.src;
    var regex;
    if (UrlString.match(new RegExp("[a-zA-Z0-9_]+\.gif")))
    {
    //window.alert("gif");
    regex=/on\.gif/g;
    obj.src=UrlString.replace(regex,"off.gif");
    }
    if (UrlString.match(new RegExp("[a-zA-Z0-9_]+\.jpg")))
    {
    //window.alert("jpg");
    regex=/on\.jpg/g;
    obj.src=UrlString.replace(regex,"off.jpg");
    }
    if (UrlString.match(new RegExp("[a-zA-Z0-9_]+\.png")))
    {
    //window.alert("png");
    regex=/on\.png/g;
    obj.src=UrlString.replace(regex,"off.png");
    }
    }
    function over(obj,strng) {
    obj.innerHTML = strng;
    }
    function BorderOn(obj)
    {
    obj.style.border="solid #A49E89 1px";
    }
    function BorderOff(obj)
    {
    obj.style.border="solid #FFFFFF 1px";
    }
    </script>
    <script src="swf/flash.js" type="text/javascript"></script>
    </head>
    <body style="height: 100%;width:100%; margin: 0; padding: 0;">
    <form name="aspnetForm" method="post" action="Default.aspx" id="aspnetForm">

    <div>
    <input type="hidden" name="__VIEWSTATE" id="__VIEWSTATE" value="/wEPDwUKLTkzOTM0Mzc0NWQYAQUeX19Db250cm9sc1JlcXVpcmV Qb3N0QmFja0tleV9fFgUFJmN0bDAwJENvbnRlbnRQbGFjZUhvb GRlcjEkYnRuRGVmYXVsdFBUBSZjdGwwMCRDb250ZW50UGxhY2V Ib2xkZXIxJGJ0bkRlZmF1bHRVSwUmY3RsMDAkQ29udGVudFBsY WNlSG9sZGVyMSRidG5EZWZhdWx0SVIFJmN0bDAwJENvbnRlbnR QbGFjZUhvbGRlcjEkYnRuRGVmYXVsdEVTBSZjdGwwMCRDb250Z W50UGxhY2VIb2xkZXIxJGJ0bkRlZmF1bHRPQwwv3DRE7LZBF3e 5SjwJoY2PVjiT" />
    </div>

    <table cellpadding="0" cellspacing="0" border="0" style="height: 100%;width:100%; margin: 0; padding: 0;">
    <tr>
    <td align="center" style="vertical-align: middle;">
    <table cellpadding="0" cellspacing="0" border="0" style="width:870px;;height:596px;" >
    <tr style="height:117px">
    <td style="width:870px" valign="top">
    <table cellpadding="0" cellspacing="0" border="0" style="width:100%">

    <tr style="height:20px">
    <td></td>
    </tr>
    <tr style="height:47px">
    <td align="right">
    <a href="Default.aspx" id="ctl00_Top1_lnkDefault"><img src="http://www.webproworld.com/images/logotipo.gif" id="ctl00_Top1_imgLogo" style="border:0px;" alt="Homepage" /></a>
    </td>
    </tr>
    <tr style="height:21px">

    <td></td>
    </tr>
    <tr style="height:29px">
    <td></td>
    </tr>
    </table>
    </td>
    </tr>
    <tr style="height:390px">

    <td style="width:870px" valign="top">
    <table cellpadding="0" cellspacing="0" border="0" style="width:100%">
    <tr>
    <td>
    <table cellpadding="0" cellspacing="0" border="0">
    <tr>
    <td class="tbCBI2" valign="bottom" style="width: 254px;">
    <table cellpadding="0" cellspacing="0" border="0">
    <tr>

    <td rowspan="5" width="30px"></td>
    <td height="18px">
    <input type="image" name="ctl00$ContentPlaceHolder1$btnDefaultPT" id="ctl00_ContentPlaceHolder1_btnDefaultPT" onmouseover="javascript:MouseOn(this)" onmouseout="javascript:MouseOut(this)" src="http://www.webproworld.com/images/default-lang-pt_off.gif" style="height:14px;width:63px;border-width:0px;" /></td>
    </tr>
    <tr>
    <td height="18px">
    <input type="image" name="ctl00$ContentPlaceHolder1$btnDefaultUK" id="ctl00_ContentPlaceHolder1_btnDefaultUK" onmouseover="javascript:MouseOn(this)" onmouseout="javascript:MouseOut(this)" src="http://www.webproworld.com/images/default-lang-uk_off.gif" style="height:14px;width:127px;border-width:0px;" /></td>
    </td>
    </tr>

    <tr>
    <td height="18px">
    <input type="image" name="ctl00$ContentPlaceHolder1$btnDefaultIR" id="ctl00_ContentPlaceHolder1_btnDefaultIR" onmouseover="javascript:MouseOn(this)" onmouseout="javascript:MouseOut(this)" src="http://www.webproworld.com/images/default-lang-ir_off.gif" style="height:14px;width:144px;border-width:0px;" />
    </td>
    </tr>
    <tr>
    <td height="18px">
    <input type="image" name="ctl00$ContentPlaceHolder1$btnDefaultES" id="ctl00_ContentPlaceHolder1_btnDefaultES" onmouseover="javascript:MouseOn(this)" onmouseout="javascript:MouseOut(this)" src="http://www.webproworld.com/images/default-lang-es_off.gif" style="height:14px;width:63px;border-width:0px;" />
    </td>

    </tr>
    <tr>
    <td height="18px">
    <input type="image" name="ctl00$ContentPlaceHolder1$btnDefaultOC" id="ctl00_ContentPlaceHolder1_btnDefaultOC" onmouseover="javascript:MouseOn(this)" onmouseout="javascript:MouseOut(this)" src="http://www.webproworld.com/images/default-lang-oc_off.gif" style="height:14px;width:124px;border-width:0px;" />
    </td>
    </tr>
    <tr>
    <td height="30px" colspan="2"></td>
    </tr>

    </table>
    </td>
    <td id="tdPT"><script type="text/javascript">RunFoo();</script></td>
    </tr>
    </table>
    </td>
    </tr>
    </table>
    </td>

    </tr>
    <tr style="height:89px">
    <td style="width:870px"></td>
    </tr>
    </table>
    </td>
    </tr>
    </table>


    <div>

    <input type="hidden" name="__EVENTVALIDATION" id="__EVENTVALIDATION" value="/wEWBgLKut21CgLpvuOGDQLkvpeGDQLwvvuGDQL0vveGDQLqvre GDRhJObWgE67kYJezeVBsVBq/qijU" />
    </div></form>
    <script src="http://www.google-analytics.com/urchin.js" type="text/javascript">
    </script>
    <script type="text/javascript">
    _uacct = "UA-2391287-2";
    urchinTracker();
    </script>
    </body>
    </html>


    -------------
    there is no navigation which search engines robots can understand or a site generator use to find other pages, that is why the site is not indexed or you cant generate a sitemap.

    Also you must decide exactly what is your target, the meta keyword and description are in portuguese, but the title is in half english, half portuguese.
    you are going for an international audience, then make the all site in english if you want the site for Portugal then buy a portuguese domain and make a site in that language.

    And please the index page is very nice, but that's it, I couldn't understand if you sell sofas or doors-) So in fact it is useless, because in terms of search engines it is a zero and in terms of helping a consumer make a better choice, it is also a near zero.

    I apologize for being so negative but I've noticed that sites designed in Portugal or Italy, majority are quite a load of rubbish, flash, flash, javascript and finally the result is a nice picture but with no content.

  9. #9
    Junior Member
    Join Date
    Aug 2003
    Posts
    3

    Re: Google Webmaster Tools error

    Quote Originally Posted by Fitz View Post
    I note in the vicaima site you have a massive form encompassing virtually all of the <body> of the page. Surely Google will have a problem indexing anything on the page, because it's all in a form.
    They use .NET framework, with ASP.NET Web Forms. There is nothing wrong with this, and Google doesn't have any problems with indexing .aspx Web Forms.

    But there are problems with DNS configuration. For example, http://vicaima.com (without www) is not accessible at all (Error Code 11004: Host not found.)
    W3C Validator gets the 500 Server Error trying to access http://www.vicaima.com (Validation Results - W3C Markup Validator).

    I suggest to contact your hosting and ask them to fix your DNS records.

  10. #10
    WebProWorld MVP TrafficProducer's Avatar
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    Jul 2003
    Posts
    1,858

    Re: Google Webmaster Tools error

    unreachable error
    I haven't checked you site, but some systems may give this if a page takes too long to load... (Times could vary from system to system).

    You appear to have quite a bit of (Java), code in the page above... Some systems may fail on this as well.

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