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Thread: Top Ten Reasons Your Web Site Needs Help

  1. #1
    Senior Member weslinda's Avatar
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    Top Ten Reasons Your Web Site Needs Help

    As a web designer, I get to see my fair share of great, okay, and poor web sites each and every day. While everyone will have their own opinion on what makes a good web site, I thought that I’d walk through the top 10 traits of a bad web site, one that in the long term will hurt a business more than it will help a business.

    I’ll count these down from # 10 and arrive at my #1 sin for web sites. Make sure to avoid these ten items and you’ll be on your way to success with your web site.

    10. Flash Intro Page:
    Okay, I’m not sure why so many companies feel that these are great ideas for their web site. I cannot name the number of times that I’ve found such a site, and tried to find the “skip intro” link on the page. The only thing more frustrating than a flash introduction is one that you can’t skip. These items take up bandwidth, and studies have shown no one actually watches them. Save us all some headache and skip this. If you want to have a flash company introduction, offer it as a link somewhere deeper in your web site.

    9. Large Image Files:
    Yes pictures are pretty, and they help tell a story, but they are not the foundation of a great web site, even if you are a photographer. Users today can be on a variety of services, perhaps they are on broadband, then lots of photos isn’t bad. Or they might be on dialup still, then your web site won’t load quickly enough, and they’ll go somewhere else. I read recently you have 4-5 seconds to make your impression or the visitor will be off to another web site. Finally, the user could be accessing your site from a PDA or Cell Phone and if that is the case, your site may be completely unable to function within the device. Any of these users will not be back if your site takes too long to load, and doesn’t have the information they are looking for at their fingertips.

    8. Fade In / Fade Out on Page Changes:
    Okay, I thought the design community would see this feature as one that shouldn’t have been used in a public setting, but even today, I still see sites that fade between page changes. This takes time, and really is simply a useless gimic that some web designers use to make a web site more “attractive”. Business owners, if your web site does this, it doesn’t help, it hurts, and it doesn’t make you look professional. Please stop.

    7. Bad Site Navigation:
    People visit your web site for one thing. To get information. That’s it. Nothing else. Build navigation links that will make sense to visitors, especially those that may not know the hot terms for your business. Site navigation should be easy to find, always located in the same spot on the page, be text based if possible, and be clear. Your site isn’t better because someone visits 10 pages before finding the info they want, it is simply more frustrating. Make everyone’s lives easier, make your navigation a major piece of the site, and put some real thought into how it’s laid out.

    6. Broken Scripts:
    If a page is public, it needs to work. Test it, double test it, make sure it works, and visit your site frequently to make sure there are no issues. I have been to some major organizations web sites recently where I run into JavaScript or other scripting errors that keep me from actully getting to information on their web site. Always make sure to test something before it is made live. Once live, always check on it to make sure it’s still working.

    5. No Solid Content:
    This is actually one of my bigger issues with web sites, but unfortunately I could only place it at number 5 on the list. I’ll give you an example. I am currently in the process of looking for a new home. I did a search for “Home Values” and visited a site. What I got was a web site that discussed markets in each state, on one page. No real deep meaningful content. But it was filled with “ads” (we’re getting to that one) and it was well ranked in the search engines. Amazing in my eyes. If you are going to have a web site. Try and ensure that you are going to provide lots of good information, and that you’ll do everything you can to keep that information current.

    4. Ads vs. Content:
    I cannot explain how bad this is for web sites. I’m seeing this more and more frequently, web designers, business professionals linking ads on their web sites. I’m not sure what a person can be thinking in regards to placing ads from Google or Yahoo on their site where they are selling their services. I know I might step on some toes here, but if your web site cannot make money without plastering ads all over the place, well, it might be time to find a new business. Now, I’m strictly discussing service professionals here. Real Estate Agents, Web Designers, Accountants, Lawyers any type of business that isn’t in business to sell ads, such as a newspaper, or similar site, it is really quite tacky if you have Google Ads plastered on your home page right below your company logo.

    3. Random Link Pages:
    While I understand the importance of In-Bound-Links to SEO, I do not get why companies must feel that a good link exchange with every web site in the world is of any value. I promise you that if you are a florist, and you have links to a Harley Davidson dealership, a barbershop, an accountant and an amusement park on your site, you don’t get the point of linking. Please don’t link to any site, unless it is going to be a value to your visitors, and it is actually something related to your business.

    2. Bookmark My Site Buttons:
    Love these, I really do. Because, people can’t find the Bookmark button on their own, your site is so good you need to tell me, so I can remember to bookmark your site. Computers and the internet have been around for a bit now, bookmarks are used by lots of people. However, using up valuable real estate on your web site to promote such things is a waste of space for the limited return you’ll see for your efforts.

    1. Innaccessible Site:
    This is a big topic for me, especially as I learn more and more about the subject of Web Accessibility. If your site cannot be visited by a blind person, and easily understood, then you’re making a grave mistake. You’re probably unsure of your site’s status when it comes to web accessibility, however work with a local professional, and they’ll help you get your site viewable by all that visit.

    Hopefully some of these things will help you make a better web experience for your visitors and your customers.
    We offer a total eCommerce solution with eCommerce Web Design using Pinnacle Cart

  2. The following user agrees with weslinda:
  3. #2
    WebProWorld MVP Webnauts's Avatar
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    Great post! I suggest that it deserves a sticky! :)

  4. #3
    Senior Member sands's Avatar
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    Quote Originally Posted by Webnauts
    Great post! I suggest that it deserves a sticky! :)
    I second it.

  5. #4
    WebProWorld MVP Webnauts's Avatar
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    I sticked it! I hope no one else will unstick it! :)

  6. #5

    YES

    Thanks for this link Webnauts! After reading this, I do feel that I am on the right lines with Frocked.co.uk, & my own views are consolidated here...THANKYOU Weslinda!
    PS Sorry to appear so naive, but what does sticky mean??
    "...from bikini cotton beach-tops, to fishtail silk posh-frocks..."
    www.frocked.co.uk

  7. #6
    WebProWorld MVP Webnauts's Avatar
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    If you look at the top of each forum you will see there are some posts which stay permanently and at the top.
    For example look at the first posts here: http://www.webproworld.com/viewforum.php?f=4

  8. #7
    Senior Member weslinda's Avatar
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    I'm honored!

    Wow, I'm quite honored with a sticky. I really thought it was a decent piece, but worthy of a sticky, I'm quite happy!

    I'd love to get others feedback on this, if people feel there is something I missed, also, other articles are availble for read on my blog, link is in the signature.

    I'm hoping this helps designers here know what to do with the web sites they are working on.
    We offer a total eCommerce solution with eCommerce Web Design using Pinnacle Cart

  9. #8
    WebProWorld MVP Webnauts's Avatar
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    We will sure come up with some things Wes. Thanks for the great post again.

  10. #9
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    a blind person eh?

    ok, first off, great points. Very well thought out and explained.

    However, i'm having a bit of issure with your last point. Maybe I'm naive... maybe I'm just out of the loop...

    Obviously, web accessibility is huge, but when you say, "If your site cannot be visited by a blind person, and easily understood, then you’re making a grave mistake", I gotta do a double take.

    Is this to say, that every web site on the planet, needs to have a voice introduction of some kind? I guess I don't understand... even if you did have some kind of audible instructions on your site, how you would be able to have a blind person navigate through your site.

    Maybe I completely miss-interpreted that statement... maybe it was satire? Or an over-exaggeration?

    A little clarification would be greatly appreciated.

    Thanks for the great post!

    -Nate
    Way Creative Media, LLC

  11. #10
    Senior Member weslinda's Avatar
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    Blind web traffic...

    Thanks for the reply, and I can hopefully help you understand that point.

    Blind people traffic the web, just as you and I do, but their browser is Aural in nature. It speaks the pages to them, vs. them being able to see it. So when you are building your site, you need to make sure that if it was visited by that type of visitor, they could navigate your site using their browser.

    It's not a statement of adding audio to your site, it is a statement of making sure your site can be understood by an aural reader when a blind person would visit your site. Just as any business must have handicap access or risk being sued, the same is true on the web, Section 508 still applies.

    Hopefully that will help you a bit.
    We offer a total eCommerce solution with eCommerce Web Design using Pinnacle Cart

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