What Is The Best Way To File A Complaint Against A Registrar

[virtualvoice]

Hello:

We are having trouble getting a 'licensed' Registrar to respond to reports of abuse.

On July 2, 2006 we notified the Registrar Gandi.net and Gandi Sarl of the illegal activities of a domain and website for which Gandi.net and Gandi Sarl are the REGISTRARS.

We notified Gandi.net and Gandi Sarl that a criminal spammer had stolen and hijacked the identity of one of the domains/websites owned by us. That he was forging or "Spoofing" our domain name in his spam headers. That this criminal forger and spammer had probably sent out thousands (probably millions) of unsolicited emails with the forged headers of our domain name in an attempt to bypass various spam filters.

We ALSO provided Gandi.net and Gandi Sarl full and complete information regarding the hijacking and forging of one of our domain names, and spamming by the domain 'paymentwound(dot)info' In addition, we provided Gandi.net information pointing to the fact that it appeared as if the domain was registered with FALSE ownership and contact information!

This information included the original 'email header' and 'email body' data, clearly showing the forged header, and the recipient website 'paymentwound(dot)info'

Gandi.net replied to us, and said that although they had received the information that we had provided, that they would not act on it unless we completed their 'online contact form.'! (This despite the fact that we had originally filed the information through their 'online contact form') The email was signed by "Ryan."

On July 4, 2006 we once again provided all the information to Gandi.net and Gandi Sarl, and requested they take immediate steps to end the criminal forging of our domain header.

The galling, and most distasteful part of all this to us, is that this website appears to be selling drugs and pharmaceutical products of extremely questionable origin.

Our website is legitimate business, providing wholesale supplies of fanny pack holsters, waist pack holsters, fanny pistol packs, and concealed weapon fanny packs http://www.holsterheaven.com We are disgusted with the manner that this Registrar has handled this matter as it reflects on our business name.


We reminded Gandi.net and Gandi Sarl that it is illegal and fraudulent under both Federal Law as well as ICANN regulations to provide false, incorrect, or misleading ownership and contact information when registering a domain, or contracting for hosting services!

Believe it or not!

....and quite frankly we were in disbelief

.......but once again, Gandi.net replied to us, by repeating the same disingenuous nonsense about they how they would not act on the information unless we completed their 'online contact form.'!

The big problem was that their "so-called" 'online report form' did not work! And they knew it!!

After filling-in the information, their "Validate" button on their complaint form was broken and did NOT work ...It simply generated an error message:

"" Warning: mysql_pconnect(): Unknown MySQL Server Host 'sgbd.gandi.net' (1) in /usr/local/www/rip/ripsubmit on line 104
Could not connect ""

We were then forced to email Gandi.net directly, and for the 'third time," we once again provided all the information to Gandi.net and Gandi Sarl, and requested they take immediate steps to end the criminal forging of our domain header.

As of this post July 12, 2006, with Gandi.net's assistance and protection the offending domain and website is still in business!

We would now wish to file a complaint with ICANN, and would appreciate anyone pointing us in the right direction.

Thanks,

virtualvoice
------------
http://www.holsterheaven.com
Fanny Pack Holsters

[greeneagle]

virtualvoice

Give this a try:
http://reports.internic.net/cgi/regi...lem-report.cgi

Ken

[kgun]

This is very easy for an economist. Your

Estimated loss =

Expected present value of all future lost net earnings over the horizon of your business's life.

To that value, I would add 20 % inconvenience loss.

So

Estimated total loss = (Expected present value of all future lost net earnings over the horizon of your business's life) x 1.2

I do not know what you can expect of a US lawyer. I think they are better on this than Norwegian lawyers.

Take them to court if you find a good lawyer that understands the business.

Destroy the credibility of another company, I would be ruthless.

Ask MrMarket.

Ask a professor in Corporate finance at Harvard.

[Weedy Lady]

I can't help you with your forger problem. Most of us web site owners have been the victims of spammers forging our return addresses.

However, I think your fanny packs are really neat except for the fact that they only have one front pocket, and as a "24/7 carrying female" I need more space than that to put all my stuff because I can't carry a purse and wear a fanny pack at the same time.

If you ever add another pocket with room for a spare magazine, money, credit cards, business cards, pens, lipstick, kleenex and cigarettes, PM me and let me know and I'll order your product. Even though I already have 4 fanny packs. One can never have too many! If yours already has room for all that you need to show it on the pictures on your web site. And please change your pictures to show the guy removing the gun safely from the holster and not with his finger half way on the trigger on the way out!

[Orion]

I'm kinda lost here...

Are you saying that the problem is a spammer is sending out emails that look like they come from your domain?

If so...
What does the registrar have to do with that. They do not control the spammers and have no way to track them either. That would be the job of your local police department to begin an investigation.

Did they hijack your domain? In otherwords actually hack your user/pass with the registrar and change the domain contact information? (owner and admin)?

If so.. you would apply through ICANN to have that remedied, even your registrar would require you complete the ICANN forms for domain dispute.

OR...

I'm just lost and not quite understanding what the problem is they are dealing with.

[perpetuum-mobile]

I can't comment on your problem either, but to help otherwise, I will post your website on www.c-r-ffl.com a gun related message board with 500-1000 members.

Las

[TrafficProducer]

There may be a few links that can help on this page:-
Web Master Tools and Utilities (look ICANN, and other links.

Good luck. You could be talking about a lot of cash and or time to sort out problems, so take care...

[kgun]

I can't help you with your forger problem. Most of us web site owners have been the victims of spammers forging our return addresses.

However, I think your fanny packs are really neat except for the fact that they only have one front pocket, and as a "24/7 carrying female" I need more space than that to put all my stuff because I can't carry a purse and wear a fanny pack at the same time.

If you ever add another pocket with room for a spare magazine, money, credit cards, business cards, pens, lipstick, kleenex and cigarettes, PM me and let me know and I'll order your product. Even though I already have 4 fanny packs. One can never have too many! If yours already has room for all that you need to show it on the pictures on your web site. And please change your pictures to show the guy removing the gun safely from the holster and not with his finger half way on the trigger on the way out!

I did not look at the site. I think the site is illegal in Norway, but unfortunately not in the USA.

My estimate is not changed by that fact, business as usual.

[virtualvoice]

virtualvoice

Give this a try:
http://reports.internic.net/cgi/regi...lem-report.cgi

Ken

Ken:

Thanks a million for the link, I have used it to file the report.

I just hope a 'human' actually looks at it.

virtualvoice
------------
http://www.holsterheaven.com
Fanny Pack Holsters

[virtualvoice]

I can't comment on your problem either, but to help otherwise, I will post your website on www.c-r-ffl.com a gun related message board with 500-1000 members.

Las

Las:

That is really nice of you to do that!

Thanks very much your kindness, I really did not expect the generosity of the responses received.

I am going to follow your link, and join your list myself. (We have 100's of products, but, the reason that I put up HolsterHeaven.com just for that one product is because of my personal interest.)

Once again, thank you! I really appreciate your gesture.

Terry


virtualvoice
------------
http://www.holsterheaven.com
Fanny Pack Holsters