let's put together a resource list for content producers. Any contributions are welcome.
articles on writing
Jakob Nielsen I: Writing for the Web
"You can double the usability of your web site by following these guidelines: for two sample sites studied in Sun's Science Office, we improved measured usability by 159% and 124% by rewriting the content according to the guidelines."
Jakob Nielsen II: Writing for the Web
A great collection of articles on various writing issues, like "Writing transactional email and confirmation messages" or "Information pollution":
Catherine Titta: Writing Well for the Web
"Writing for the Web is different. Surfers often have short attention spans, so you have to grab their attention with graphics and great text. Stick with the few tried and true writing tips in this article and you'll be on your way to writing well for the Web. We'll also cover the most common mistakes found on web pages."
Mark Bernstein: 10 Tips on Writing the Living Web
"Living sites are only as good as today’s update. If the words are dull, nobody will read them, and nobody will come back. If the words are wrong, people will be misled, disappointed, infuriated. If the words aren’t there, people will shake their heads and lament your untimely demise."
Jennie Robinson: Resurrect Your Writing, Redeem Your Soul
"Bad writing that has been “Webified” can look great on screen and to search engines, but to human beings, it’s still just bad writing."
Sarah Horton: Web Teaching - Writing for the Web
"Developing content for a Web site will probably mean writing new materials. The writing you have already done for your courses - for handouts and other instructional materials - may not work well on the Web. Writing Web documents is different from writing for print, and if you simply move your print documents onto Web pages, you are not using the medium to its best advantage."
"A free web writing guide for intranet writers, web content managers and web portal content providers."
"Digital Web Magazine is a non-profit publication created by a world-wide network of volunteers dedicated to producing quality educational and informative material free-of-charge, to foster the development of the web for the benefit of all."
(to be continued)