I desperately need a new GOOD ISP.
This is what I need:
-NOT very expensive;
-Good customer support, of course.
Reason? My site was down too often and the number of visitors was too unpredictable. It jumped from 400 to 60 within one week. I ordered a profound examination of my web-site at http://www.dotcom-monitor.com (web site and network monitoring company). In their report the following reasons were mentioned:
-"Slow Website Response"
-"Slow Web Page Response"
-"Varying Website Response from Different Geographical Locations"
I'm sure it is Extcom's (my current provider) fault, but communication with the Customer Support brings only promises and excuses. This persuades me that it's high time to move my site to a completely different place.
Your advice? I have two companies in view but ALL your recommendations are welcomed :)