www.mac-moon.com

[speakak]

New site just going on line.

[Sualdam]

Personally, I like that one because it is so clear.

As with Speak Alaska, you have all the information and I like the PDF - that's very neat (seemed to take a while to download).

You have typos at the bottom of the left column in the demo dialler ('Burger King Corp Headquorters', in the middle one ('Dominos Pizza Fifth Avinue' and 'Jim Gale Farm Avinue', and in the right column ('North Slope Restraunt Eagle River') - I'm being picky :)

Your navigation for MacMoon Directory Price/Submit has two active rollovers but both link to the same page. Are they supposed to be two separate items to the same page?

[speakak]

Sualdam
If you take a closer look at the two price/submit pages one is a submit to be in the Mac-Moon phone directory that anyone can dial 622-6666 say a name and the number will be dialed. The other is a request to have your personal directory that you enter names and numbers of people you call, you dial 622-6667 when ask who's calling you say a verbal access code then say the name of whom you would like dialed. (Two different forms)
On the typo errors any are made by the submitter or are done on purpose for the voice recognition.
Two links are off line at the present time as we are relocating the server and reprogramming to match the telephone switching system.

[speakak]

I need help on this site as no one understands the message.
I'm a little disappointed that after 248 views no one can give me any ideas on how to explain that this is just a telephone directory like the yellow pages that if your name and number is in that callers can dial 622-6666 free not 411 and pay $.45 to $.90 to get a number. Just think of it your driving down the road and run out of gas or need a tow you have your cell phone but no phone book so dial 622-6666 and say "tow service" or "wrecker service" or your out on a job and want a pizza but don't no any numbers just say "pizza" and Mac Moon will ask you what area "Say the area" and Mac-Moon will give you a list to opt from Mac Moon will give you a list of services when you hear the name of one you know of and would like called just say that name and it will be dialed for you. You don't even have to no how to read to us it. the smart people have 622-6666 on their speed dial. Or that you can have your own private phone directory for the numbers you call, just speed dial from your phone or dial 622-6667 from any other phone give a voice access name then say the name of who you would like to call and Mac Moon dials for you. Why do’s everyone think this is something for a computer and not a phone directory.
If the PDF file loads to slow the same info is on "http://speakalaska.com/connectme.htm"
Do you think I should replace the PDF file with this page.

[speakak]

This is my last visit to the board, I just wanted to see for the last time why after over 500 views my site only got one review. My thoughts are that my answers to the first review made the reviewer look stupid showing that he knew nothing about voice technology and that he didn't review the two pages that he mentioned the links to. I think none of the others wanted to take the chance to be made to look stupid neither.

[Sualdam]

My apologies, speakak. I was only trying to help :)

You are right: I don't know anything about voice technology, but I did try to help. However, that is why I - and probably many others - didn't reply further.

Again, my sincerest apologies. I hope you find the advice you need.

Sincerely,

One stupid reviewer :)

[SyrenSong]

Hi speakak.

I'm not sure about others who have read your post, but I'm a little confused by what you've posted to this topic, though a bit less so (I think) by your site.

I'm guessing SpeakThis is a speech browser-type of program, along the lines of Jaws. Is that right?

If so, you may want to consider making your site more accessible to handicapped individuals. While your site looks good visually, it's missing quite a bit for the visually handicapped.

You could stand to include ALT tags for your images and a Summary entry for any tables would also be a good idea. Maybe even a LONGDESC or two in some places.

Another suggestion would be accesskeys. If you check out our Accessibility & Usability forum, you may get some other really good ideas there.

One more thought. To promote your product for sighted individuals, what about including some text about "hands-free" technology near the top of the page?

My initial reaction was that your product was for handicapped people.

As I read what I believe was a kind of Press Release more than halfway down the page, I began to think it was more a product of convenience for folks who are driving down the highway, or if you're trying to use the computer or telephone while cooking dinner, or even if you're bedridden for some reason (bad back and/or in traction?).

If you want to catch someone's eye, try including things like that at the top of your page, rather than launching into an immediate breakdown of your various products.

HTH!

[redcircle]

I don't think demanding a response will get many reviews.

I feel the lack of reviews means you are doing something right and should feel honored. On the other hand it could also mean there are more problems that one wishes to deal with.

[SyrenSong]

Hi speakak.

I received your private message informing me that I reviewed the wrong website. Ooops! My apologies.

I took a look at www.mac-moon.com (as was your intention for this topic), and here are my thoughts.

I suspect that one of the reasons you had quite a few views of this post but few reviews has to do with your domain name. "Mac-Moon.com" sounds like it ought to have something to do with Macintosh computers, rather than some sort of voice technology.

Another reason might be that calling people names and degrading them probably isn't going to encourage anyone to review your site. No one likes to be called "stupid", especially when they're just trying to help. It tends to provoke very harsh and negative responses.

On the other hand, sometimes people react a bit more harshly than is necessary and say things that are inappropriate and totally unnecessary in reaction to such statements. This, again, can cause people to avoid posting to a topic, as they don't want to become involved in such less-than-helpful discussions.

****************

That being said, and in an effort to get this topic back on track as a review of your website:

I think Mac-Moon is a very clean looking site. The colors are bright and cheerful (much needed in Alaska, I imagine), and the layout is good, too.

Your moose logo is really cute, and kind of reminds me of AskJeeves. I'm not sure if that's a good thing or not, but that's what it makes me think of.

I'm not particularly knowledgeable about this sort of technology, but it seems a lot like what you can do with cell phones. First, you would enter the various telephone numbers into a database. Then through a program similar to Dragon, etc., you'd dial the 622 number and speak the name of the party you wish to reach. If the party's name has been entered into the database, the number is automatically dialed by your service.

Is this a correct assessment of your service?

If so, I think a better way to start your index page would be to promote the actual benefits of the service, rather than describing how it works. People are more inclined to read about a service after they understand it's purpose.

If the idea is to save time by not having to look up phone numbers each time you need them, or to have access to them even when you're away from your office, tell your potential customers that right up front.

The idea of your index page should be to create an interest in your product and/or service. Tell your visitors that all they have to do is hit the speaker phone button and then proceed to play golf, if that's what they want to do while waiting for the phone to be dialed. If you don't let them know right away what you can do for them, they aren't going to be interested in how the service works.

I'm curious about one other facet of your service - Is everyone using the exact same dialing directory? Or are there separate directories for each company using the service? Is is possible to have a private directory listing as well? There are some numbers that might be better placed in a public directory (such as restaurants, repair shops, department stores, etc. to avoid duplication and keep the size of your database down) and others (friends and family members) that might be better placed in a more secure database, perhaps requiring a security code for access. Just a suggestion, and something I may have missed while reading the information on your website. ;)

You've got a really good-looking site. I hope some of my comments help you to improve both your site and the presentation of your services - both for Mac-Moon and Speak Alaska.

Syren

[touristips]

After reviewing your site and reading post an excellent point was made.
Your url address really gives no indication of what site is about.
1.Mac computers and astronomy would be the what I thought site was about.

2.area code would help

3.You might want to change logo to more accuratley reflect what is you do.

4. Get a links page and get related sites to link to you.

5.Mac-Moon in your City/Town:
might want to set up an affiliate package .
no info provided on your site about this.
I venture to say an affiliate would select a domain name more attuned to your services.

6.Mac-Moon dump those words in title those words have nothing to do with voice dail tech

If you don't like the lack of response try another forum either within parameters of this site or others.



7. Add a prvacy policy page