Several of our office employees have their computers set up for remote access. This was set up by an outside contractor. My computer was left out (for whatever reason) and I am taking a go at configuring remote desktop for my computer.
1. I assigned a static IP address and a dedicated port number ( ex. 3398 ) for my computer
2. On my client computer, in the registry, I change the remote desktop access port to match the dedicated port number ( 3398 ) I assigned for my computer
3. I enabled Remote Desktop inbound rules in Windows Firewall
4. I created a new inbound rule for remote desktop and assigned the port number ( 3398 )
5. Under the remote tab, in System Properties I have the following enabled (checked) — "Allow Remote Assistance connections to this computer" and "Allow connections from computers running any version of Remote Desktop (less secure)
I tested the remote connection using a laptop internally ( static ip address:3398 ) and it works. I then used the same laptop outside the office using the external ip address:3398 and was unable to connect. I know I have the correct external ip address as I helped installed an employee remote desktop on her MacBook and it works from outside the office. Please note: that this employee's Remote Access Port was already configured by an outside contractor.
I sense that I am almost there. It seems that I need to set an external setting on my desktop to connect from outside the office or something similar. If anyone knows a solution, I will be gladly appreciated.