Thank you for posting this updated information!
On this note i have a situation for anyone who can offer some advice.
We recently let a domain name lapse for our business (.info address - and we own all the other domains). Well someone grabbed it up who really knows what they're doing w/ all the SEO stuff (i would consider them an 'ace' actually) because now if someone were to google my business name without the .com/org/net then this person's website (our business name and primary domain name) is the FIRST ONE to come up on Google.
They created a website for the same industry that we are in and made it a blog with data entries being indexed for a couple years back - so it looks like its been around for years and appears like its a well managed website.
The only thing they don't do is give any contact information or names etc but they do have a contact page for someone to send them an email or contact them that way (again no email addresses or names are used other then a generic name for the poster on the blog entries)
But they explicitly use our domain/business name on the website and if any of our customers were to go on there it would 100% appear like it was us. There would be no reason to think that its not (same name/same industry)
Is there any recourse for us in this situation?
The amazing thing is the domain just expired less then a mth ago - don't know how someone can outrank us that fast but we have ONLY used our domain as a landing page for our clients and have not as of yet done any SEO for the website.
At the same time and not related to this particular situation (but along the same line)
We found someone else posting our website on an online business listing page as their own website. So they listed themselves/business then gave our website as their own w/ their phone number as the point of contact (and a church organization/bogus email contact) and they actually created several different business names using our website and their same phone number (We do a lot of consulting over the phone). Being that we are also members of the Better Business Bureau (BBB) and have a solid reputation AND do a lot of advertising - its easy to see why someone might attempt to do this. To what degree they might be trying to (or have thus far) capitalize on this listing we don't know. I already contacted the website to take it down but have not heard from them so far. We figured contacting this person would be one of the last things we do after we learn all our rights and try to get the ad taken down.
Any advice would be greatly appreciated - it was our own oversight to let that domain lapse and we knew to buy up all the related domains when we set up our website.