Unless you were on vacation, what took you so long to get hold of Hostgator and let them know there was an issue? If our site is down more than 5 minutes, I'm checking our host's system status board and, if nothing is there, I'm on the phone finding out what's going on (=ass=uming it's not our ISP). We've not had the luxury of a dedicated server, but I would still think that any host worth its salt would include a backup program as part of their package. It would be a requirement on our end if we did move. Having been through a total meltdown ourselves a number of years ago, on a shared server, with the most recent backup being about 2 months old, I feel your pain. In our situation, the host was =supposed= to have a once-a-day backup script running, but failed to implement it. After we were back up and running, we got a bill for several hundred $ for the restore, which we simply did not pay, and immediately terminated our agreement and moved to a new host. We go no argument about it as the hosting company knew they effed up, big time, and were lucky we didn't go after them for lost revenues and expenses incurred. Our current host, albeit a shared server, is on a RAID box, so is backed up in real time. In addition, about once a month I simply FTP the whole kit and caboodle down to my computer, which is backed up by 2 different programs onto a 2 TB NAS =and= Carbonite off my local HD. Belt, suspenders and super glue; I'm not getting caught with my pants down again!