View Full Version : New FireFox problem.
This http://www.webproworld.com/browsers/97600-browser-problem.html#post491017 problem was solved. But now there is a new one.
Today I installed FF version 3.6 and at once there was a new problem:
The site: Learn object oriented programming, at OopSchool.com (http://www.oopschool.com/)
The link: http://www.oopschool.com/books/ProPHP6Example.pdf
No problem in IE 6.* or Opera 10.10 but when I clicked the link in FF after upgrading, I got an error related to PDF and a dll file, that I don't remember the exact wording of. After closing all processes it functions in FF as well.
Should I manually have restarted the computer after the installation?
Any explanation is welcome.
marky101
02-26-2010, 04:07 PM
I usually restart my computer after doing that one. Or check all the installed program :)
I usually restart my computer after doing that one. Or check all the installed program :)
Good programmers require that if it is necesarry.
mysty
02-26-2010, 08:47 PM
I just updated FireFox to version 3.6 and clicked both of the links without rebooting. I did not get any errors.
Running Windows XP fully updated.
clinta
02-26-2010, 09:34 PM
I am 3.6 also and no problems here, maybe adobe reader is screwed up, maybe unistall and reinstall the lastest version...
NetLinksCorp
02-26-2010, 11:51 PM
Getting similar error on Vista Home Premium 32 HP laptop – Design Computer XP-Pro 64 is ok!
*Something about this version of Acrobat cannot be used to view this document on the web – both machines have Reader 9 and PRO 8 …
Clint1
02-27-2010, 01:18 AM
I didn't have any problems with it either on the newest FF build. Kjell what PDF program are you using? Do you have FF set to use that program instead of some kind of a PDF plugin for it?
Kjell what PDF program are you using? Do you have FF set to use that program instead of some kind of a PDF plugin for it?
I use Acrobat reader 7 professional on my Xp computer from the stone age.
I did not test it on my newer laptop with Vista where I don't use FF.
I have thought of buying a new stationary computer, but this is good enough and I may format the C disk and reinstall everything. Then it is like new again.
I have no intention of using Linux and professionals here seem to prefer Xp to Vista and Windows 7.
So it may be my computer that needs reformatting and reinstall.
Clint1
02-27-2010, 10:40 AM
I use Acrobat reader 7 professional on my Xp computer from the stone age.
I have no intention of using Linux and professionals here seem to prefer Xp to Vista and Windows 7.
Neither do I, I plan on using XP "till the wheels fall off". :lol:
So it may be my computer that needs reformatting and reinstall.
I wouldn't do anything that drastic just yet. At worse, perhaps reinstalling FF would help.
But first, you need to duplicate the error, then post the exact error message and associated DLL file name, only then can it be further investigated. ;)
Clint1
02-27-2010, 10:46 AM
One other thing for now until you get the error message; Adobe Reader has a "Detect and repair" feature, at least v6x does, and although you're only getting the error with FF, it might possibly help to run that. It's on the toolbar under "Help".
NetLinksCorp
02-28-2010, 01:33 AM
Well you know what they say, if it’s not broken don’t fix it…!
I recently build a new design machine using
AMD 9850 @ 150% over clock
XFX 790i Mother board
OCZ Reaper Dual Channel 8GB PC8500
SeaGate Drives
nVidia 9800GTX
…but stock to my old Win XP-Pro 64…!
I do have to say that WIN7 is running very good and its behaves much lighter and faster then Vista ever did but there are too many corky things still going on with drivers…
colin4255
03-01-2010, 04:22 AM
Or, maybe don't waste your valuable time using Firefox and stick with a browser that does work. Its not like you are short on choice. I have had too many issues trying to use firefox, the biggest one being despite numerous different solutions, trying to get it to see and open shockwave flash objects that every other browser has no trouble with.
Explorer, opera and chrome all seem to manage to work perfectly - Firefox? Waste of time in my opinion. Jst remove it and get on with life.
I don't agree.
FF is great for web masters with all the plugins that also make the browser vulnerable to security exploits.
There is another important reason why I use FF, this forum that I visit very often.
I think, because of security issues it is easier to use FF than Opera. Unless it has changed, you have to clear private data before you make a post on WPW with Opera in a new session. There may be a setting in Opera that may fix this. Nevertheless, it is great to use more than one browser for a web master to see how the different clients develope.
Clearing private data takes time and sometimes you forget it. And I use FF to collect my social bookmarks (favourites) and I.E. 6.0 to collect my general links (bookmarks). I.E. 6.0 has features the other browsers don't have.
I reccomend Opera for the online surfer and for online shopping (http://www.webproworld.com/internet-security-discussion-forum/84600-browser-shopping-online-2.html#post438949).
Clint1
03-01-2010, 06:58 AM
Or, maybe don't waste your valuable time using Firefox and stick with a browser that does work. Its not like you are short on choice. I have had too many issues trying to use firefox, the biggest one being despite numerous different solutions, trying to get it to see and open shockwave flash objects that every other browser has no trouble with.
Explorer, opera and chrome all seem to manage to work perfectly - Firefox? Waste of time in my opinion. Jst remove it and get on with life.
While I tend to agree with your general consensus, that's of little help to Kgun. ;) I too have numerous issues with FF. It freezes up/locks up all the time for 10-15 seconds, takes 20+ seconds to load, incredibly slow to the point of not being usable, and is incompatible with many websites. But I've also found IE(6) to be incompatible with many sites, therefore the reason I added a convenient right click and "Open in FireFox" entry in IE.
I'm most puzzled and perplexed by those that say FF is so much faster. I experience all these issues with every FF install and every version, and after reformatting and no extensions. I can only surmise from that, that those that say IE is so much slower obviously have "some kind of an issue" with IE.
We all now know that YouTube is "extorting" its visitors into using a new browser. They will lose millions of visitors because of that idiotic move. So I'm going to be forced to use slow, stuttering, resource hogging memory hogging FF if I want to "use all of our features" as they state.
I had about 10 IE windows open at the same time at YT, and ONE FF instance. That one FF instance was sucking up over 240MB of RAM, and all of the IE windows combined were not even close to that!
But it's the users' choice as to what browser they use and no one wants to hear "Use another browser" (or "Use Linux or Mac" when talking about OS issues). ;) If someone chooses to use FF over IE, or, IE over FF, no one should bash either of them and should still try and help if they can with something viably constructive that will actually help or fix the actual specific problem other than "change to another one". ;)
It's ironic, that at the Olympics website I can't get any of the videos to play in IE, ironic because they use that M$ Silverlight crap. Yet they play (although with constant stuttering) in FF. :confused: But I've also seen the opposite as you mentioned with many sites not playing Flash or other embedded media in FF, while they will pay fine in IE.
I love all the features and extensions for FF, but it can never be my main browser until it's a fast and stable as IE, consumes far less RAM and resources, and gives all of the features that IE has. But it's a user's choice.
Just to confirm, you upgraded Firefox to the latest version, released in the last couple weeks, and blame FF for an error thrown by a plugin released six years ago?
The version of Adobe Acrobat you list to be using was originally released in 2004. Results when using very old versions of software with new updates of programs can lead to unexpected results. I would think it says more for the robustness of Firefox that it actually works with Acrobat 7, than indicates a problem because you got an error message during or immediately following the install process.
Clint1
03-01-2010, 10:22 AM
Just to confirm, you upgraded Firefox to the latest version, released in the last couple weeks, and blame FF for an error thrown by a plugin released six years ago?
Just checking, but is that addressed to me?
Just to confirm, you upgraded Firefox to the latest version, released in the last couple weeks, and blame FF for an error thrown by a plugin released six years ago?
Six years ago? It is Acrobat reader 2007 professional. Do you regard that as an arbitrary plugin?
Excuse me. This is either spaghetti programming or my old computer.
Now, when I click the link, I get:
"Fatal Error.
Acrobat failed to load core dll".
The browser window is hanging and I have to close the process. I have done it two times, seconds before I wrote this post. My first version of this answer got lost because of that error.
There is no such problem in IE 6.* and Opera 10.10. It happend after I upraged to the last version of FF.
Clint1
03-01-2010, 10:48 AM
Now, when I click the link, I get:
"Fatal Error.
Acrobat failed to load core dll".
The browser window is hanging and I have to close the process. I have done it two times, seconds before I wrote this post. My first version of this answer got lost because of that error.
There is no such problem in IE 6.* and Opera 10.10. It happend after I upraged to the last version of FF.
That's a tough one without it naming a specific DLL file. "Failed to load core DLL" could be a DLL with Adobe, or FF for that matter. So did you try the "Detect and Repair" I mentioned? Since you said it only happened after updating FF, chances are it's something with FF but I'd try the "Detect and Repair" anyway.
I still use Adobe Reader 7.0.9. I hated v8, and I believe v9 (?) as well. They removed features, I found them to be less stable, and they constantly tried to update every time I tried to view a PDF, even with that disabled! :confused: I couldn't take that anymore so I stuck with stable v7.
Just checking, but is that addressed to me?
No, it was addressed to kgun
Six years ago? It is Acrobat reader 2007 professional. Do you regard that as an arbitrary plugin?
Excuse me. This is either spaghetti programming or my old computer.
Now, when I click the link, I get:
"Fatal Error.
Acrobat failed to load core dll".
The browser window is hanging and I have to close the process. I have done it two times, seconds before I wrote this post. My first version of this answer got lost because of that error.
There is no such problem in IE 6.* and Opera 10.10. It happend after I upraged to the last version of FF.
I just don't necessarily expect that a software application released in 2004 will always necessarily work with an application released in 2010.
Your original post indicated that the problem was resolved following a restart:
This http://www.webproworld.com/browsers/97600-browser-problem.html#post491017 problem was solved. But now there is a new one.
Today I installed FF version 3.6 and at once there was a new problem:
The site: Learn object oriented programming, at OopSchool.com (http://www.oopschool.com/)
The link: http://www.oopschool.com/books/ProPHP6Example.pdf
No problem in IE 6.* or Opera 10.10 but when I clicked the link in FF after upgrading, I got an error related to PDF and a dll file, that I don't remember the exact wording of. After closing all processes it functions in FF as well.
Should I manually have restarted the computer after the installation?
Any explanation is welcome.
And went on to suggest that the only possible cause could be inferior programming on the part of the Firefox team.
Good programmers require that if it is necesarry.
This is either spaghetti programming...
Most likely there is an incompatibility somewhere. If the problem is persisting beyond the install process, it may be remedied by reinstalling one or both applications. I have not seen many error reports giving the specified error message, so it may be an isolated issue. However, if that does not work, you might need to put in a bug report with Firefox so they can research the issue.
That's a tough one without it naming a specific DLL file. "Failed to load core DLL" could be a DLL with Adobe, or FF for that matter. So did you try the "Detect and Repair" I mentioned? Since you said it only happened after updating FF, chances are it's something with FF but I'd try the "Detect and Repair" anyway.
Tried it now and get the message:
"Adobe Acrobat 7.1.0 Professional
You must resart your system for the configuration changes made to Adobe Acrobat 7.0 Professional to take effec. Click Yes to restart now or No if you plan to restart later."
That seems like a message from (a) professional programmer(s). I clicked
No
and tell you later what happened. I am uploading videos to YouTube with FF. I don't wan't to miss this video transfer as I did during my former post when I had to close the FF process.
By the way it is an interesting message. "Fatal Error: Failed to load core DLL" and in my view a cryptic message.
Is it Acrobat or FF that fails to load core dll? IE 6.* and Opera 10.10 seemingly find that dll. No message from them indicate that the dll is corrupt.
But as you understand from this thread, the error is cyclic. It disappeared after a reastart on the first upgrade to version 3.6. But now it reoccurs. Frustrating to say the least. My post was lost and the vido transfer to YouTube were lost. I had also finished the video markup.
Cyclic errors are the most frustrating.
There are other cyclic errors on my computer. They are key board related, but they are the same on all browsers when they happen. One Norwegian letter and the lt than and gt than (important markup key's) don't function like now. I changed batteries on my wireless key board two days ago.
The worst is that I suspect it is implemented by the FF plugin, but I am not sure. It has lasted for months. Reformatting my computer is fairly drastic as you say yourself. That is a recurring problem even after a reformatting. Should be interesting to reformat my computer, throw out FF and see if the key board errors reocurr.
I may be more loyal to that browser than some men are to their women.;)
But if I throw out FF, I have to use internet explorer on the WPW forum. FF is more efficient on this forum than both Opera and IE 6.0.
That Opera requires you to clear private data may for some people like me imply that it is not used as the main browser when the web is surfed. In my opinion it is security related good programming practice to require you to clear private data when you start a new session on an online community.
Your original post indicated that the problem was resolved following a restart:
Indicated is correct.
The same error reoccurs after I restared my computer. Now the error also seems permanent.
densnet
03-01-2010, 06:26 PM
It is unfortunate that you have named this a Firefox problem. Hmmm. I am currently running F F 3.6 since it first came out quite a while ago on an X P Media Center 2002 SP3 Gateway machine. I do NOT have any Microsoft browsers on this particular machine, Firefox only. Previously when coming across Adobe Acrobat errors I just remove it and go to the adobe site, and download the latest. No rebooting necessary. I do NOT respect the adobe software people I have come across inferior handling of some situations. If I was you I would check that X P was up to snuff, then get a new adobe image. By the way I refuse to download Microsoft's M R T after a scan, as it removed a hard to find scanner driver from one of my other machines. Den densnet
It is unfortunate that you have named this a Firefox problem. Isn't that natural when the link functioned in version 3.5 and it functions in IE 6.* and Opera 10.10?
Clint1
03-02-2010, 06:22 AM
Tried it now and get the message:
"Adobe Acrobat 7.1.0 Professional
You must resart your system for the configuration changes made to Adobe Acrobat 7.0 Professional to take effec. Click Yes to restart now or No if you plan to restart later."
That seems like a message from (a) professional programmer(s). I clicked
No
When you said "Tried it now...." I take it you mean you tried the "Detect and Repair"? And this:
The same error reoccurs after I restarted my computer. Now the error also seems permanent.
...you're saying "Detect and Repair" didn't work?
By the way it is an interesting message. "Fatal Error: Failed to load core DLL" and in my view a cryptic message.
Is it Acrobat or FF that fails to load core dll? IE 6.* and Opera 10.10 seemingly find that dll. No message from them indicate that the dll is corrupt.
Well we don't know because like I said in my other post: That's a tough one without it naming a specific DLL file. "Failed to load core DLL" could be a DLL with Adobe, or FF for that matter.
Look in the "Event Viewer" and see if there's an entry for this. It would listed under "Applications". What OS are you using? I don't know if Vista has that, but XP does.
But as you understand from this thread, the error is cyclic. It disappeared after a reastart on the first upgrade to version 3.6. But now it reoccurs. Frustrating to say the least. My post was lost and the vido transfer to YouTube were lost. I had also finished the video markup.
So it's happening all of the time, every time you try and open that PDF?
Does it happen with all PDF files or just that one?
What happens when you download this PDF file and try and open it on your PC? If it opens ok then, then it must be caused by FF.
Cyclic errors are the most frustrating.
There are other cyclic errors on my computer. They are key board related, but they are the same on all browsers when they happen. One Norwegian letter and the lt than and gt than (important markup key's) don't function like now. I changed batteries on my wireless key board two days ago.
I don't think your PDF problem is keyboard-related. But I too have odd keyboard issues: Either my Alt or Ctrl keys seem to be "sticking", but not mechanically sticking, "electrically sticking". I have to repeatedly press the Alt or Ctrl keys a bunch of times to get things back to normal. I have not only changed to a totally different keyboard, but even after changing motherboards it still happens. I can only surmise from that, (at least in my case), it has to be software-related.
The worst is that I suspect it is implemented by the FF plugin, but I am not sure. It has lasted for months.
What do you mean by "FF plugin", I'm not clear on that. Adobe Reader isn't a FF plugin, it's a stand alone program, system-wide application. Do you have some kind of separate Adobe-related FF extension that you installed on FF? If so, that may be the problem.
Reformatting my computer is fairly drastic as you say yourself. That is a recurring problem even after a reformatting. Should be interesting to reformat my computer, throw out FF and see if the key board errors reocurr.
So you're saying this problem still happens even after reformatting??
But if I throw out FF, I have to use internet explorer on the WPW forum. FF is more efficient on this forum than both Opera and IE 6.0.
You don't have to remove FF. You can use either/both browsers and switch between them at "problem sites" using the right click and "Open in IE" or "Open in FireFox". Both browsers have that option (and I can tell you how to set it up in IE. For FF it's a simple extension).
You know there are different ways of handling the viewing of PDF files in a browser. They can be displayed in another separate Adobe window, or, be displayed within the browser. I would guess you're doing the latter and it's being displayed in FF. Try it the other way. In Adobe go to: Edit > Preferences > Internet > and uncheck the box "Display PDF in browser". I had to uncheck that a long time ago because it was causing me some problems.
That Opera requires you to clear private data may for some people like me imply that it is not used as the main browser when the web is surfed. In my opinion it is security related good programming practice to require you to clear private data when you start a new session on an online community.
I don't know about Opera, but both IE and FF can be set to automatically clear all cache at the close of the last browser window. Remember "IE Privacy Keeper" I mentioned in your other thread, it can be set to automatically clear everything on both browsers (at the close of the last browser window if that's what you choose. And contrary to its name, it has FireFox settings).
Generally thank you for an excellent long and thourough answer. I like those that try to figure out the problem in stead of running and buyning a new computer. I would, but my son reformatted and reinstalled everything about 2 years ago. That was a major problem that he fixed. He also fixed the key board problem. The key board problem disappears if I delete the key board driver and reinstall that, but the next time I start my computer it is there.
...you're saying "Detect and Repair" didn't work?
Yes exactly
Well we don't know because like I said in my other post: That's a tough one without it naming a specific DLL file. "Failed to load core DLL" could be a DLL with Adobe, or FF for that matter.
Look in the "Event Viewer" and see if there's an entry for this. It would listed under "Applications". What OS are you using? I don't know if Vista has that, but XP does.
So it's happening all of the time, every time you try and open that PDF?
Does it happen with all PDF files or just that one?
What happens when you download this PDF file and try and open it on your PC? If it opens ok then, then it must be caused by FF.
I shall study your points and tell you more.
.., it has to be software-related.
That is what I suppose too.
What do you mean by "FF plugin", ..
FireFox. Wrong word. My fault.:roll:
So you're saying this problem still happens even after reformatting??
At least after the last reformatting, but not immediately.
You don't have to remove FF.....
Agree, that is why I am still loyal to that browser. But my overall impression is that FF has been less stable and Opera more stable.
I like the FF browser. Opening new tabs is fast in Opera and FireFox. It is so slow in Internet explorer 8.* on my laptop with Windows Vista. And I forgot to tell you that I have Xp home edition on this old computer.
I return and tell you more when I have time. Again thank you very much.
Clint1
03-02-2010, 08:28 AM
Generally thank you for an excellent long and thourough answer. I like those that try to figure out the problem in stead of running and buyning a new computer. I would, but my son reformatted and reinstalled everything about 2 years ago. That was a major problem that he fixed. He also fixed the key board problem. The key board problem disappears if I delete the key board driver and reinstall that, but the next time I start my computer it is there.
Keyboards don't require any special "driver" per say, they use the default typical common M$ driver. So do you mean you're using some kind of 3rd-party driver or software for the keyboard? If so, that's most likely your problem with the keyboard. It's unlikely the common M$ driver is causing it.
At least after the last reformatting, but not immediately.
Ok, so can you remember what you did before it started happening again? The problem not happening immediately would seem to imply that it's possible that you installed something (other program or FF extension, settings somewhere, etc.), that might possibly be causing this. I'm not saying it is, I'm only saying it's another possibility that must be explored (if we still can't determine anything from your next future replies).
Agree, that is why I am still loyal to that browser. But my overall impression is that FF has been less stable and Opera more stable.
I notice the same thing with IE6, FF is less "stable" that it in my case. Now I don't technically get FF 'crashes', what I do get is incredibly sluggish behavior, and lockups/freezes which take 20-30 seconds to clear. In IE I do get the crashes rarely (usually the common mshtml.dll crash), but none of those FF problems.
And I forgot to tell you that I have Xp home edition on this old computer.
Ok then that Event Viewer is another thing you can check.
I return and tell you more when I have time. Again thank you very much.
Sure, anytime. ;)
Fast answers. In "enehetsbehandling" (I don't know the English term) I see that I have a HID Keyboard unit. I am not sure wheter that is on the original Xp recovery Cd or on a third party unit. I upgraded my computer with some units that have to be installed after the reformatting. I have not studied whether those (install files) overwrite other components. I will look into that if I do a new reformatting.
Yes, and FireFox is memory hungry.
So it's happening all of the time, every time you try and open that PDF? With FF 3.6 yes.
Does it happen with all PDF files or just that one? Yes, with all the three PDF files that is loaded via a link in FF 3.6 on that site.
What happens when you download this PDF file and try and open it on your PC? If it opens ok then, then it must be caused by FF. I am not able to download the file from the File Menu when the file is opened via FF. The page hangs and I have to close the process and restart FF. When the file is downloaded via IE 6.*, I have no problem opening it from the file menu in FF. Very interesting observation. You are a clever man.
Made this search: SEO .pdf
The first hit: Search Engine Optimization Starter Guide (http://www.google.com/url?sa=t&source=web&ct=res&cd=1&ved=0CAkQFjAA&url=http%3A%2F%2Fwww.google.com%2Fwebmasters%2Fdoc s%2Fsearch-engine-optimization-starter-guide.pdf&rct=j&q=SEO+.pdf&ei=CRmNS_n0D4f2-AbonuHjDQ&usg=AFQjCNEMj8KHxhxQz9cMLoMxMDiLdrAbJw&sig2=vYLAjM_Ictpp3ioAJ5_ppA) Same fatal error message when I try to open the file.
Clint1
03-02-2010, 09:32 AM
Fast answers. In "enehetsbehandling" (I don't know the English term)......
That should be "enhetsbehandling" which means "device management" which in Windows terms means "Device Manager".
.......I see that I have a HID Keyboard unit I am not sure wheter that is on the original Xp recovery Cd or on a third party unit.
"HID" are USB devices and stands for "Human interface device". That's standard for USB keyboards and USB mice (and some other USB devices).
If that's all you have in the 'Device Manager' (or "enhetsbehandling", which I take it that's where you saw "HID", in the Device Manager), that's a standard entry for any USB keyboard. If you look at the "Properties" for it under "Keyboard" (and under "Driver details") you should see the typical drivers kbdclass.sys & kbdhid.sys.
So did you ever install any 3rd-party software or drivers for the keyboard?
Made this search: SEO .pdf
The first hit: Search Engine Optimization Starter Guide (http://www.google.com/url?sa=t&source=web&ct=res&cd=1&ved=0CAkQFjAA&url=http%3A%2F%2Fwww.google.com%2Fwebmasters%2Fdoc s%2Fsearch-engine-optimization-starter-guide.pdf&rct=j&q=SEO+.pdf&ei=CRmNS_n0D4f2-AbonuHjDQ&usg=AFQjCNEMj8KHxhxQz9cMLoMxMDiLdrAbJw&sig2=vYLAjM_Ictpp3ioAJ5_ppA) Same fatal error message when I try to open the file.
Ok so that means we can eliminate that one PDF file causing the problem.
But does it happen with any PDF file, or just certain ones? If it's only repeatable with certain ones, it's possible the problem could be with the way certain PDF files are made. PDF files can be made from virtually any source and using many different types of PDF writers.
Just out of curiosity, what is your Firefox user agent?
Also, what are the plugins you have installed in Firefox when the error occurs?
Just out of curiosity, what is your Firefox user agent?
Browser client: Mozilla/5.0 (Windows; U; Windows NT 5.1; nb-NO; rv:1.9.2) Gecko/20100115 Firefox/3.6 (.NET CLR 3.5.30729)
Also, what are the plugins you have installed in Firefox when the error occurs?
Only FireBug, and I have thought that a plugin can cause the problem. So when you upgrade FF a good rule is to delete all browser plugins and reinstall them.
So did you ever install any 3rd-party software or drivers for the keyboard?
Here I am not sure. I think the answer is no. As far as I remember I have reformatted my C disk alt least four times. My son did the last reformatting two years ago.
Clint1
03-02-2010, 10:06 AM
Only FireBug, and I have thought that a plugin can cause the problem. So when you upgrade FF a good rule is to delete all browser plugins and reinstall them.
I touched on that earlier in post #27 when I asked: "Ok, so can you remember what you did before it started happening again? The problem not happening immediately would seem to imply that it's possible that you installed something (other program or FF extension, settings somewhere, etc.), that might possibly be causing this. I'm not saying it is, I'm only saying it's another possibility that must be explored (if we still can't determine anything from your next future replies)."
So if that's your only plugin (which I doubt), just disable it possibly better to uninstall it.
When you upgrade FF, it's "supposed to" inform you about any extension/plugin incompatibility. So it should not be necessary to remove all plugins then install them again.
So if that's your only plugin (which I doubt), just disable it possibly better to uninstall it.
No other plugin. Not even the Google toolbar, that I have on my laptop.
No I remeber an incidence some days ago. Search:
pdofactory phpm
Be carefull with the second and / or third hit, the PDF document link of the the book Professional PHP 6, I gave an example of in my document. When I clicked that link via FF, Acrobat Reader crashed hard. Tried it again and the same happened on my Xp computer. I had no problems though with the link on my Vista laptop.
Clint1
03-02-2010, 10:20 AM
Here I am not sure. I think the answer is no. As far as I remember I have reformatted my C disk alt least four times. My son did the last reformatting two years ago.
Ok, so the only reason to know for sure (at least as software goes), is to look at your Task Manager and see what's running. I don't know if you're familiar with it, but there should be anywhere from 15-30 "processes" running by default on most XP installations. Most of these are XP Services (and are not even needed BTW). A few would be your AV software, possible software firewall, any programs you have running, etc. It's the latter which you need to check out. If you have any keyboard software running it will show in the list.
A quick easy way would be to look in your System Tray for anything like a CAPS lock indicator or Number Lock indicator, etc. Some wireless keyboards don't have physical LED indicators therefore they must rely on their software to indicate such. But if nothing is there, then it's back to the 1st paragraph above.
With any 3rd-party drivers for it, that's another story and the only way you can find out if they are installed is to look in the Device Manager where I indicated and get the driver names.
Clint1
03-02-2010, 10:27 AM
No other plugin. Not even the Google toolbar, that I have on my laptop.
The G toolbar to my knowledge is not a "plugin", it's a stand alone separate program that must be installed (but I guess it could also be some kind of plugin for FF). What I'm talking about is actual FF extensions you see listed under "Tools" > "Add-ons". Is anything in that list other than Firebug? If not, then it's your only extension/plugin/add-on.
No I remeber an incidence some days ago. Search:
pdofactory phpm
Be carefull with the second and / or third hit, the PDF document link of the the book Professional PHP 6, I gave an example of in my document. When I clicked that link via FF, Acrobat Reader crashed hard. Tried it again and the same happened on my Xp computer. I had no problems though with the link on my Vista laptop.
When I search for "pdofactory phpm" at G, I get 3 results, the last 2 or PDF files, which open ok when clicking them in FF for me.
Did you try what I suggested in post #25 about changing Adobe preferences? That will only take seconds.
Did you try what I suggested in post #25 about changing Adobe preferences? That will only take seconds.
I shall try that. Here http://www.kjellbleivik.com/temp/Processes.pdf are the processes.
Do you wan't a screen dump of the processes when I get that error from FF? BSQLServer.exe is new to me. Hm Something related to C++Builder??
FF extensions: http://www.kjellbleivik.com/temp/FFextensions.pdf
Clint1
03-02-2010, 11:11 AM
I shall try that. Here http://www.kjellbleivik.com/temp/Processes.pdf are the processes.
I'm familiar with all of them and know what they are, except for these which you will need to lookup: 2, 3, 4, 6, 7, 24, 25. I assume that last one in your file #27 is "System idle process". 4 & 24 I think may be rated to HP (Hewlett Packard), but if that's your keyboard brand it could be related to that, so you need to check that. I don't understand why "GoogleCrashHandler" should be running. So just search your HD for those I numbered (in looking at your PDF file) and look at their Properties and you can see what they are for.
Do you want a screen dump of the processes when I get that error from FF? BSQLServer.exe is new to me. Hm Something related to C++Builder??
Right click it and look at its properties, but since you typed that name I could do a 'copy' of it and search, and it's "BlackfishSQL from CodeGear". So you can scratch that from the list, at least as knowing what it's for, but I can't say whether or not it could possible be the cause of your problem since I'm not familiar with it.
A screenshot wouldn't help as long as you posted all of the error message you're getting.
FF extensions: http://www.kjellbleivik.com/temp/FFextensions.pdf
I don't have all those Java plugins on mine nor the .NET framework, yet I have those installed on XP and Java works for me in FF. So apparently those are (unnecessary?) plugins which you should disable in order to rule them out as a causative factor in your problem.
Clint1
03-02-2010, 11:21 AM
What you can also do, is just shut down all those things running I numbered, then try the PDF file again. If you don't have the problem after repeated attempts, then it's one of those things running that's causing it. If you still have the problem, then it's probably not related to any of them that were running. However, again, this is only as far as software/programs are concerned, not drivers which you still need to find out if any other keyboard drivers are installed. And also if you have software installed for the keyboard, even with it shut down and not running in the Task Manager, doesn't mean that it could not possibly be the cause.
Again, you could shorten this troubleshooting if you can find out and answer if this errors happens with all PDF files or just certain ones. That could answer your problem right there.
Now I have to calm down a little:
Reread the whole thread.
Uninstall FF and reinstall it that I am quite sure will solve the problem. If that solves the problem, I will pose the question. How compatible is new versions of FF with older versions?
If that does not solve the problem look for other solutions or
finally format the c drive and reinstall everything.
Thank you very much for you assistance so long.
Clint1
03-02-2010, 02:19 PM
Now I have to calm down a little:
Reread the whole thread.
Uninstall FF and reinstall it that I am quite sure will solve the problem. If that solves the problem, I will pose the question. How compatible is new versions of FF with older versions?
If that does not solve the problem look for other solutions or
finally format the c drive and reinstall everything.
Thank you very much for you assistance so long.
Kjell, look at my posts #38 & 39, and the bottoms of posts 36 and 29. Do those things first. There's no point in going through all the trouble of reinstalling FF (and certainly not reformatting) if the problem can be fixed much more quickly and easily by first doing those things. ;)
How compatible is new versions of FF with older versions?
Older versions of what? Adobe? If that's what you mean, like I said I'm using a version slightly older than yours with never a problem in FF.
Again thank you for being specific. And it is not a big problem, since I know that my FF installtion don't function with PDF documents served via links. I can do the simplest and wait for the next upgrade and hope that that solves the probelm.
Older versions of what? Adobe? If that's what you mean, like I said I'm using a version slightly older than yours with never a problem in FF.
FF 3.5 versus FF 3.6.
How do the installation program clean up before it installs the next version?
More precisely, can there be collitions?
Even more precisely, how do the FF installer manage new (updated) versus old dll's?
Why do I never learn? FF / PDF links functions fine on another account on the same machine. It is only on the administrator account I have problems. Time to reformat.
My failures have far outnumbered my successes:cool:.
Clint1
03-03-2010, 07:25 AM
Why do I never learn? FF / PDF links functions fine on another account on the same machine. It is only on the administrator account I have problems. Time to reformat.
My failures have far outnumbered my successes:cool:.
Dude, you don't need to reformat! :shock: Can't you just delete the account and create another? I don't know if you can since it's not my main browser. I don't know if you mean that, or an XP account. If the latter, just compare what's running and any settings with the admin account to the other account. Did you ever uncheck that box in Adobe "View PDF in browser"?
Clint1
03-03-2010, 09:19 AM
FF 3.5 versus FF 3.6.
I don't follow you there Kjell. You shouldn't have an older version on a PC with a newer version, so I don't see how there could be compatibility issues between an older and newer version.
How do the installation program clean up before it installs the next version?
More precisely, can there be collitions?
Even more precisely, how do the FF installer manage new (updated) versus old dll's?
Sorry I can't find the meaning of the word "collitions". ;) Maybe you mean "collisions" and like problems, issues or compatibility problems?
I don't think I ever use any FF "installer" and I don't remove older versions. I just go to "Help" then "Check for updates" and they will install automatically. It's been years since I had to actually manually install a newer version.
Sorry I can't find the meaning of the word "collitions". ;) Maybe you mean "collisions" and like problems, issues or compatibility problems?
Yes man, and I know how it is written. :lol::lol::rolleyes:
Thank you. As usual you have teached me some good general It information in this thread. Three green rep points will be awarded as long as I survive (on the WPW forum).
Clint1
03-04-2010, 05:55 AM
Yes man, and I know how it is written. :lol::lol::rolleyes:
So is that what you meant, "collisions"?
Thank you. As usual you have teached me some good general It information in this thread. Three green rep points will be awarded as long as I survive (on the WPW forum).
You're welcome, and thank you. ;) Let us know how you make out on this.
So is that what you meant, "collisions"?
Yes.
I think I take the hard way and reformat my computer. I will not buy a new one before I get one with at least two, preferrably three hardrives with 10 Tb capacity.
Clint1
03-04-2010, 07:07 AM
Yes.
I think I take the hard way and reformat my computer. I will not buy a new one before I get one with at least two, preferrably three hardrives with 10 Tb capacity.
:confused:
Kjell, why reformat your HD when the things I suggested will take seconds and may fix it, and, when a reformat may not even fix the problem if the problem is due to some settings? The choice is yours of course, it's your PC. I'm just trying to save you all the time and trouble. ;)
I'm getting close to needing a reformat myself and I absolutely dread it. I've got countless tweaks and hacks to get XP and many of my programs to work properly and the way I want, and some took a lot of work to get working. :shock: This time I'm going to make daily or at least weekly HD images. I have an external 1394b (FireWire 800) enclosure now so backups are much faster.
It takes me some hours to reformat and install everything and the (oh my God, now I was schocked. While a wrote this my laptop closed and the screen was blank because it was not connected to the electricity outlet of course. Those seconds are not good for my heart:eek:. Here Vista is better than Xp. Connected the laptop and I was back in this editor) computer is like new. Then it is fairly fast and on many tasks much faster than my 4 Gb memory Laptop with Vista.
Most new stationary computers now come with at least one Tb hard drives, so it can not be so many years / months before 10 Tb harddrives is the standard on Windows computers.
I should have a good program to test the computer root before I reinstall after the formatting.
Clint1
03-04-2010, 07:46 AM
It takes me some hours to reformat and install everything and the (oh my God, now I was schocked. While a wrote this my laptop closed and the screen was blank because it was not connected to the electricity outlet of course. Those seconds are not good for my heart:eek:. Here Vista is better than Xp. Connected the laptop and I was back in this editor) computer is like new. Then it is fairly fast and on many tasks much faster than my 4 Gb memory Laptop with Vista.
Most new stationary computers now come with at least one Tb hard drives, so it can not be so many years / months before 10 Tb harddrives is the standard on Windows computers.
Indeed, that's why I reformat. When a PC becomes sluggish or "odd", many times, even after troubleshooting and fixing, a reformat is the only thing that will get it working quickly and properly again.
I just got a 1TB HD (SATA2) for my backup and storage. I was using a 160gb (IDE WD1600JB) and it was more than half full, was becoming a bit sluggish because of that, and IDE being slower than SATA. (I got the Samsung HD103SJ, my research showed it's about the fastest of conventional HD's, second only to its 500gb version which doesn't make sense because it's one platter and the 1TB is 2 500gb platters, so the areal density is the same. My benchmarks and tests confirmed it is FAST, even beat out my main OS drive WD740ADFD 10,000rpm Raptor in ~99% of the tests. I put the WD1600JB in my external 1394b enclosure along with another HD for 3 backup HD's).