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View Full Version : Google Answers User Questions - PubConf Day 2



Garrett
02-27-2004, 03:06 PM
Google representative Matt Cutts followed up on something Tim Mayer (http://www.webproworld.com/viewtopic.php?p=78155) had been talking about yesterday: robots.txt files. He said there are other ways to keep the robots out and prevent unintended indexes, including prohibiting robots in your .txt file. You can also set passwords at the .htaccess level to prevent access. The Google robot honors the NOINDEX tag. Another option would be using the URL removal tool (http://services.google.com:8882/urlconsole/controller?cmd=reload&lastcmd=login).

You can also use the email address webmaster@google.com if you need something out of the index overnight. For example, college webmasters have contacted Google before because, for some freak reason, they accidentally posted all of the incoming freshmen’s social security numbers on the Internet. Matt noted that things like this are rare, but hey, it’s happened before!

During his presentation, Matt answered questions he’d been asked from members of the WebmasterWorld forums. This is interesting because many people believe that Matt is the “Google Guy” from WebmasterWorld although this has of course never been officially confirmed.

Q: What's the future of search?

Matt said that the future of search for Google is a better understanding of documents, users and queries.

Q: Has Google ever removed sites for political reasons?

Matt: “I don't think we've removed sites for political reasons.” He said Google currently removes sites for legal reasons, trademark and copywriting reasons, specific requests for URL removals, and of course for spam.

You may recall reports of the Chinese government demanding that Google decrease the size of its index. The Chinese government maintains strict control over Internet activities and even threatened to ban Google for allowing Chinese individuals to access certain information. After reading about this, Matt contacted Google co-founder Sergy Brin and asked him if there were plans to remove this information from Google’s index. “No,” Sergy replied.

Q: Google continues to rotate data centers. Why? Does Google plan to keep doing this?

Data has to change, Matt said, and you can't have fresh content without changes in the search engine results pages.

Q: Is paid inclusion in Google’s future?

"No,” Matt said firmly. “If we thought it would provide value we'd do it." The reason Google is not heading in this direction, he says, is because it increases the need for Google to crawl regularly and it would also mean that dynamic sites could get listed easily in the Google index. Google insists on not making things easy for itself; instead, Google’s goal is to figure the methodology out on its own and index dynamic sites using crawlers. "We don’t think paid inclusion is right for us right now,” Matt added. “We're going to watch Yahoo and if it improves their relevance then we might consider it." As you can imagine, the audience laughed at this. Matt didn’t mean to cut on Yahoo’s behalf (and he said so) but the general consensus is that paid inclusion will reduce relevance. It was kind of funny.

Q: Is there an over-optimization penalty?

“At Google we're changing our algorithms all the time,” Matt replied. “Don’t over-optimize if you feel you've been penalized.” Instead, he says, look at your site structure.

Q: Is Google for or against search engine optimization?

"We don't sit around plotting against search engine optimizers," Matt replied. He added that some people are of the opinion that if you change one word on your site to get better Google rankings you are spamming Google. He said that's not necessarily Google's opinion but he has heard that definition mentioned before.

Matt’s definition of search engine optimization: "Search engine optimization is trying to show up well within search engine guidelines."

If search engine optimization makes results more relevant he's all for it. If it brings better content into the web he's all for it. However, he’s against hidden text. All in all, he believes search engine optimization is neutral or even positive in regards to Google because it can increase the quality of Google to the end users.

Q: Will Google ever update on a regular basis?

Matt replied that Google is currently updating almost every day. “We try half a dozen scoring techniques a month," he said, noting that the algorithm will continue to change. Google is constantly experimenting with new methods, and Matt adds, “Search engine optimization will not be static.” The Google coding half-life is currently six months. The algorithm changes that frequently as well. Any coding the programmers are doing on Google only lasts around six months before it's somehow updated, improved, or altered.

Q: Is AdWords Regional a success?

“Yes, it is,” Matt replied, adding that the more time you spend on AdWords, the better results you get. He also apologized for the delay in AdSense payments in November and December. He admitted to his disappointment in his own company for not making those payments. Matt didn’t explain why that happened but he did say that just like in an affiliate program, situations like that make people lose trust in your company.

Are there any users who would like to comment on this?

DanThies
02-28-2004, 12:46 AM
I assume that last bit is about the Adsense payments. There's no excuse for not making payments on time, and it is very damaging to their reputation.

I would imagine there are people who were relying on Google to make those payments on time, and some of them are certainly more than "disappointed."

It's not as if they have a problem billing advertisers on time. How hard is it to get checks cut? As restrictive as their publishers' agreement is, they ought to hold up their end of it.

Adsense was sort of an amateur production from the start. How many months did it take to implement a tax information form? The job isn't done just because you've created some cool technology.

Maybe this is just part of the "Google culture." Giving people the freedom to create is fantastic, but it sounds like they need to hire a few "business" people before they roll stuff out.

A question on behalf of several publishers: Could someone click the ads on a competitor's site enough to get them dropped from Adsense? Maybe you can ask a Google rep about this.

While you're at it, ask 'em when they're going to take the Google API out of beta, and let us pay them to run automated queries.

Woofer
03-01-2004, 11:23 AM
Yeah, Garrett, I'm sure Matt was talking about Adsense payments.

People are very sensitive about getting paid quickly for their AdSense earnings because of Google's onerous terms of service (or Agreement) which basically says they can decide not to pay you at any time for any reason. So if a day before sending out the checks within the normal 30 day delay period they decide not to pay, you could be burned for two months worth of traffic. If they delay an additions 30 days, you could be stuck for three months worth of traffic.

The sensitivity to getting burned via late payments is further amplified by the belief that you can have your account closed and payments witheld by the action of a competitor or sabateur clicking on your links (which may or may not be fact ... I think the jury is still out on this).

So in essence, you can't take Google AdSense earnings to the bank until the check is in the bank.

procustomer
03-04-2004, 01:12 PM
I may be the only one out here who does not know what AdSense payments are. Can someone explain? Thanks.

DanThies
03-04-2004, 03:29 PM
Adsense overview:
https://www.google.com/adsense/overview

Google sells advertising through their Adwords program. Some of the advertising is delivered as text ads on websites participating in the Adsense program.

Adsense participants earn commissions when people click on the ads. Google has been very slow at paying, and their relations with participants haven't always been positive.

Combine late payments with Google's ability to drop participants at any time without payment, and you have all the conditions for people to distrust Google.

As noted by Woofer (above), Google can effectively use months of ad space on a site participating in Adsense, never pay for it, and never explain why.

There is no reason that it "has to" be this way, but in some ways Google just isn't being run like a business.

diceman
04-11-2004, 07:43 PM
Q: Has Google ever removed sites for political reasons?

Matt: “I don't think we've removed sites for political reasons.” He said Google currently removes sites for legal reasons, trademark and copywriting reasons, specific requests for URL removals, and of course for spam.

You may recall reports of the Chinese government demanding that Google decrease the size of its index. The Chinese government maintains strict control over Internet activities and even threatened to ban Google for allowing Chinese individuals to access certain information. After reading about this, Matt contacted Google co-founder Sergy Brin and asked him if there were plans to remove this information from Google’s index. “No,” Sergy replied.
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I would not say it is "political" or is it?

Anyway I wish this question was asked now. Would be interesting to find out why Google and many other SE and PPC are about to drop "Online Gambling" and possible "Porn" sites from Google listings.

cbp
04-11-2004, 08:01 PM
Anyway I wish this question was asked now. Would be interesting to find out why Google and many other SE and PPC are about to drop "Online Gambling" and possible "Porn" sites from Google listings.


They are not.

CBP

diceman
04-12-2004, 01:20 AM
As of April 5th thats what they are still telling me. Do you know something I dont? I have been told directly from Google, Overture and Yahoo that they plan to do this by the end of April. Its possible that Looksmart will join them and perhaps a few others if not all.

Trust me if what your saying is true or you know something "SOLID" that I dont it would be a very big relief. If you did it would have to have been after April 5'th right after I was personally told by Google this is their plans.

cbp
04-12-2004, 02:36 AM
As of April 5th thats what they are still telling me. Do you know something I dont?

Maybe you should go back and check what they told you.

You said:

Would be interesting to find out why Google and many other SE and PPC are about to drop "Online Gambling" and possible "Porn" sites from Google listings.

I said:

They are not.

The press releases on April 6 were nothing to do with dropping sites from the Google listings. Check these two:
http://www.iht.com/articles/513354.html
http://www.cbsnews.com/stories/2004/04/06/tech/main610446.shtml

They quite clearly state that they will not be accepting advertising from casinos - nothing to do with the search index or listings.

CBP