RCarpadus
09-14-2006, 06:13 PM
We have leased (back in July) a dedicated box from GoDaddy and have begun to move our clients to the new server. About the same time we had installed (because of our rural location) Wild Blue Satellite Internet.
We have an intermittent problem (that started back in july)that no one seems to be able to fix. There are times that Wild Blue users cannot see anything on our server. There also was a short time that they (Wild Blue users) could not see the virtual server we had thru a company called Mediacatch but that seems to be okay now. This is not really too big of a deal because of the number of WildBlue users but we can't view our own sites to trouble shoot or proof or anything!
We are not sure if this is some type of dns issue or what and because GoDaddy has changed their dedicated server support and Wild Blue's tech support absolutely sucks we are very stuck. This has been going on for two days now (this time).
Anybody have even the slightest clue? We are running a windows box w/ plesk 7.5
Changing Internet providers is not an option because of the 12-month contract and the lack of anything else available.
It seems to be dns related maybe? We can get to sites and the server via ip adresses, we can ping the ip addresses but not the domain names
We have an intermittent problem (that started back in july)that no one seems to be able to fix. There are times that Wild Blue users cannot see anything on our server. There also was a short time that they (Wild Blue users) could not see the virtual server we had thru a company called Mediacatch but that seems to be okay now. This is not really too big of a deal because of the number of WildBlue users but we can't view our own sites to trouble shoot or proof or anything!
We are not sure if this is some type of dns issue or what and because GoDaddy has changed their dedicated server support and Wild Blue's tech support absolutely sucks we are very stuck. This has been going on for two days now (this time).
Anybody have even the slightest clue? We are running a windows box w/ plesk 7.5
Changing Internet providers is not an option because of the 12-month contract and the lack of anything else available.
It seems to be dns related maybe? We can get to sites and the server via ip adresses, we can ping the ip addresses but not the domain names