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View Full Version : Google Adwords Are A Fraud?



applejack2
07-16-2004, 05:31 AM
I am after a second opinion on this before I try to sue Google under the Trades Description Act. Has anyone used their conversion tracking tools because as far as I am concerned they do not work and technically there is no way that they can work.

This is how Google says it works:-

"If the user clicks on your ad and reaches one of your conversion pages, the user’s browser sends the cookie to a Google server, and a small conversion tracking image is displayed on your site. When such a match is made, Google records a successful conversion for you."

This is why it can never work:-

Yet in the javascript code conversion.js there is no call made to the cookie and it is not sent back. What is sent back is a http image call to Googles server which passes the "google_conversion_id" the "google_conversion_value" the "google_conversion_label" and the date and time. Therefore as no read of any cookie is made on the conversion page every hit from that page whether or not it originated from clicking on Google's Adword or elsewhere, will return the image call to Google's server and therefore it is impossible to track.

What I don't understand is why they do this when to do it properly and actually read the cookie and if it exists then send the call to the server is so simple to do!!!!

What they should actually do and which again should be very simple is every time an Adword is servered up this writes a unique cookie say based upon the number of times that Adword has been called based upon the keyword so therefore it would be simple to identify every unique visitor who subsequently makes a sale without stats being screwed up if the users come from shared machines. If it worked in the first place that is!!!

However what is really disturbing about this is that if this doesn't work it throws doubt on the other systems they say they have in place and in particular for tracking click fraud.

I look forward to hearing from you all.

P.S.
I also asked them why I have to show their advert on my site after a user makes a sale. Their response was that it is because they want the user to know that they are being tracked. Okay so they want the user to know they are being tracked after they have been tracked. Which is a bit like bolting the stable door after the horse has bolted. Why the hell should my brand equity be potentially diminished because of pissing people off by Google when they are the ones supposedly doing the tracking. If they were really that concerned about letting the user know they should have a pop box on their site everytime a user clicks on an Adword informing them that they are about to be tracked and giving them the option not to be.

P.P.S.
You can easily get round this by putting the code on your own page and changing the image attributes for height and width to 0.

A new Netscape in the making I suspect, not because of what I just said but there is only one way they can go now and it is down!!!

carju1
07-16-2004, 06:19 AM
Applejack

Yes their tracking system is rubbish, but it is optional (I don't use it) so I think your chance of sueing them is somewhere between nil and sweet nothing.

Julian

applejack2
07-16-2004, 06:39 AM
Yes I know but I just thought I would throw that idea in as a bit of fun, even though they are selling a product which clearly doesn't and cannot work. Would be nice to think one could though. But like I said I don't understand why they can't do it right when it would be so easy and it does throw doubt on their other systems.

emi_b
07-20-2004, 05:11 PM
I use the conversion tool as a quick view of what is going on in my adwords account. It is pretty accurate when it comes to tracking. So far I have been happy with it. It takes them 24 hours to have all the convertion info properly reported, but it usually has arough idea within 3 hours.
The conversion tool is just a backup to your own tracking.

You can also hide the image by putting it in a div and making the div jhide behind something, or make the visibility none.

com1usa
07-20-2004, 05:27 PM
Google conversion tracking seems to work 'ok' but I use landing pages with all my ppc ads, and then track the clicks thru regular web stats... they never match up to Googles

applejack2
07-21-2004, 10:14 AM
Thanks for your reply emi_b but like I said technically there is absolutely no way that their conversion tool can possibly work because of the reasons previously outlined. I did a further test by making the value of a thank you page from a contact page worth a million pounds and did this show up in Google's stats no because they make them up.

If you think that technically they do work then I would be very interested in an explanation of how.

I have now written my own tracking tools so every hit from Google Adwords and all other PPC campaigns now records the time, keyword phrase, sale and value of sale into a database which I can check whenever I wish via a web browser.

I look forward to hearing from you.

emi_b
07-21-2004, 04:21 PM
I am no javascript expert. For all I know they could be using php in that file (which we can't read)

All I know is I personally track every reffering url and conversion, and Google is right on the money most of the time. They never claim to have more conversions than I have personally tracked. If anything I have recorded more. I know that their cookie only lasts for 30 days so that could be the reason for the disparity.

I agree that you should always track your website yourself and not rely on google to do it for you. Why not use the google conversion tracking as well as your own and compare your results.

Tradeguy
07-22-2004, 10:58 AM
Well, I just recently did a inadvertent conversion test. I setup an entirely new ad compaign for my wife's real estate site - not expecting many clicks, and using my website budget. Well, I have conversion tracking setup for my product website, and it appears to be working, but to my complete suprise, I started getting conversion data from the new website.

Unfortunately, I have no conversion codes setup on my wife's web site.

So the question is...how is it that I am getting any data at all from a website with zero conversion tracking code?

The data coming over seems very incomplete - but why would I be getting any data at all?

It does make one wonder...

Rich

applejack2
07-22-2004, 12:23 PM
Hi emi_b

Thanks for you reply. I am a javascript expert and they do not use PHP but a simply javascript include file which you can view the for yourself at

<http://www.googleadservices.com/pagead/conversion.js>

You will see that there is no call made to the cookie and therefore it is irrelevant how long the cookie lasts. It is a complete con from a company which purports to be more ethical than your usual corporate America.

Jason Tor
07-28-2004, 02:16 AM
If Google Adwords is a fraud then I'm making my clients a heck of a lot of fraudulent money.

-Jason Tor