Form field warning for hotmail email address

[Milo]

Hi guys,
I'm having a lot of rejected emails when sending responces to Hotmail accounts (aren't we all

What I want to do is give an automatic warning (javascript or ajax preferably) on my contact us page form when someone puts a hotmail address in the email address field. The warning would have a message directing them to the helpdesk on our site. Ideally this warning would arrive as soon as the email address is entered.
Does anyone know a script for this?
Cheers.
Miles

[prasanthmj]

search for hotmail in the value as shown in the code below

Sample code:

<script language='JavaScript'>
function TestHotmail()
{
    if(document.myform.email.value.search(/homail.com/)>=0)
    {
        document.getElementById('emailerr').innerHTML="No hotmail please!";
    }
}
</script>
<input name='email' onBlur='javascript: TestHotmail()'>
<span id='emailerr'></span>

[Milo]

Thanks for that, but can you elaborate further. If this is my code

<td><label>email
<input type="text" name="textfield" />
</label></td>

where would I put yours?
Regards.
Miles

[DaveSawers]

Why are you having trouble sending e-mails to Hotmail? It's a perfectly valid place to have an e-mail address. I suggest you address the problems with your e-mail system instead of rejecting customers.

I always use my Hotmail account for ordering stuff that might result in offer spam so it doesn't get mixed up with my work stuff. I never have any trouble with ordering or receiving e-mails.

If I got a message such as the one you are proposing I would go elsewhere to buy.

[Milo]

"Why are you having trouble sending e-mails to Hotmail? It's a perfectly valid place to have an e-mail address. I suggest you address the problems with your e-mail system instead of rejecting customers.

I always use my Hotmail account for ordering stuff that might result in offer spam so it doesn't get mixed up with my work stuff. I never have any trouble with ordering or receiving e-mails.

If I got a message such as the one you are proposing I would go elsewhere to buy. "

I find hotmail and live very erratic and frustrating. When I reply to these addresses I have no idea beforehand if their system will let my email through. Half the time it does and half the time it doesn't, so the only reason I'm trying to get them to go through my helpdesk is to assure my customers of a responce. Believe me, I would prefer to simply reply to an email, rather than login to my helpdesk and send an email through that system.
I am not on any spam list to my knowledge and have no idea why some of my emails get rejected, while other go through fine.

[deepsand]

Odd, given that MSN's spam filters are some of the most porous that I've ever seen.

Neither I or any of my clients have ever experienced such problem outside of the case when such was the result of the intended recipient's allow/disallow settings.

Have you made any effort to determine the extent to which such intended recipients are using a local client, such as Outlook or Outlook Express, as opposed to viewing their e-mail online?

[luigip]

Hi Milo, do you use a mail-address like this: "xyz@dizzidezine.com.au" or are you using something like "xyz@mail-provider.com"?
In the first case change your text in the mails. Examine with an own receiving hotmail-account what the stopwords are.
In the second case use another, your own mail-address ("xyz@dizzidezine.com.au") for sending. And then check point "first case".

[Milo]

Hi luigip,
thank you for that input. I'll do as you said. Can't hurt to try.
Regards.