URGENT!! Site Will Not Load (Please Help)

Pilfo · #1 (**permalink**) 10-19-2003, 10:47 AM

Working in Dreamweaver, when I make changes to the various pages on my website, I first save and then 'Put' the file.

All is well, until just to make certain that I haven't missed anything, I decide to 'Put' the entire site.

After I have done this, the site will not load.

This has happened twice before and I have to get in touch with the guy who originally built my website, who tells me that I have no index file. He then creates and renames a new one, and the site is working once again.

I have tried to do this myself, but it doesn't happen! Consequently, unless I can sort it myself (with your help) my site is now down until I give him a call Monday

Kind regards

Pilfo

paulhiles · #2 (**permalink**) 10-19-2003, 12:12 PM

Hi Pilfo,

Do you know what your FTP settings are? If you do, you could email me the page, and I could upload it for you.
I code by hand, and use ftp file upload generally, so I am afraid I can't help with your specific Dreamweaver problem.
Let me know, if I can help in any way.

Regards

Paul

matauri · #3 (**permalink**) 10-19-2003, 12:28 PM

Quote:

Originally Posted by Pilfo

This has happened twice before and I have to get in touch with the guy who originally built my website, who tells me that I have no index file. He then creates and renames a new one, and the site is working once again.

I have tried to do this myself, but it doesn't happen! Consequently, unless I can sort it myself (with your help) my site is now down until I give him a call Monday

What doesn't happen?
Are you renaming an existing file index? Or are you creating a new file called index? Have you checked that you are using the right extension, .htm or .html ?
Have you checked that your pathways are correct?

Cindy

Pilfo · #4 (**permalink**) 10-19-2003, 12:36 PM

Hi Cindy,

The thing that doesn't happen is that the site will not load up.

I am renaming an existing file index, e.g. index.html to index333.html

All pathways etc. appear to be correct.

Kind regards

Pilfo

paulhiles · #5 (**permalink**) 10-19-2003, 12:45 PM

The site will be configured to look for a default document, usually index.html, default.asp, etc. If this file has been renamed to something like what you've described (index333.html) the site will not load.

Paul

cyanide · #6 (**permalink**) 10-19-2003, 12:55 PM

Ya, I didn't quite understand.

If you don't have an index file, normally the entire contents of the folder will be viewable, so in essence, it will load.

You said you uploaded the entire site.
Bad move there.
If your site is coded/programmed with php, asp etc.
quite often there is a file or 2 that contains directives for the site.

So, it's possible that you uploaded a config file that would work locally, but not in a live environment. For example you could have a directive that says "C:/site/www/" which would work on your desktop, but not on the server, which should be changed to "/home/domain/html/site/"

You should make sure that the only files you are uploading are html cosmetic files.

Pilfo · #7 (**permalink**) 10-19-2003, 01:28 PM

The index.html file remains, and I create a new file, and copy and paste the contents of the index.html file to it.

I then rename the new file as index333.html, and as far as I know, that is all my webdesigner does...or is it?

Regards

Pilfo

Sualdam · #8 (**permalink**) 10-19-2003, 02:10 PM

Pilfo

You also posted this in Site Design.

Can you not do that, please. I know it can seem like a problem is the worst one in the world requiring immediate divine intervention, but multiple posts are against forum rules.

You might want to edit that other one (no replies yet) so no one DOES try to reply.

Thanks

matauri · #9 (**permalink**) 10-19-2003, 02:47 PM

You have lost me why you are calling the index.html>>> index333.html. By doing this, as Cyanide states, you are leaving your site open. Each directory needs a index.html(htm), or default.html (htm).

I am guessing that you:
1. haven't got an index or default file, and are renaming it wrong.
OR
2. have your pathways wrong

If you are using an ftp program, check the pathway it takes to the main index file there. Then on your index page, check that all the pathways to the links correspond with where they are on your server. It more than likely has local pathways.

Good Luck.

Cindy

cyanide · #10 (**permalink**) 10-19-2003, 03:38 PM

Quote:

Originally Posted by Pilfo

The index.html file remains, and I create a new file, and copy and paste the contents of the index.html file to it.

I then rename the new file as index333.html, and as far as I know, that is all my webdesigner does...or is it?

Why ??
I don't understand why you are doing this.

Is your site database driven ??
Did you read my post.
You said that it was fine until you uploaded the entire site. I suspect there's a directive problem and it's totally unrelated to the index.

GooMoo · #11 (**permalink**) 10-19-2003, 07:06 PM

by default most servers will not allow folder indexing through normal viewing. you should set the first file you want people to view when they go to your site to index.htm, default.asp, default.htm, default.html, index.asp, index.html, index.aspx, index.php, default.aspx, default.php... just like that, depending on what language you are using. from there you can link or redirect to any other appropriate pages, but there must be a file named as above.

AlexBel · #12 (**permalink**) 11-09-2003, 04:56 PM

Did you try to check your index.html like
http://your.domain/index.html?
If it works fine, you will check FAQ about config. Please, read carefully posting by paulhiles.