Popup Window once someone leaves the site

[sam999]

Hello all

First time poster but have lurked and learned quite a bit from these forums. Thank you.

Here is what I want to do. I hope this is the correct forum. If not, will one of the bosses here just move it to where it should be located.

I have a few website but they are producing marginally. I want to query my visitors when they leave. I want to know why they left without buying anything. Were they just scoping our pictures or whatever or was there something they wanted but did not see.

I know I can have pop ups when someone leaves the site (or at least closes a window from the site.) I want to know is there a way to randomly pick a visitor? I do not want the pop up/under to happen to every visitor, that will be seen unfavorably.

I want to say every "x" (maybe every 10th or 20th) visitor gets the pop up and I want to ask them to tell us why they did not buy. If I want their answers to be sent to me, is there a way to have it e-mailed back to my e-mail address without using the customers e-mail etc?

I hope my question is clear. I can try to refine if needed.

I want to thank everyone that answers.

Samuel

[wige]

(Moved to web programming)

It is fairly easy to pop up the window using on onunload event in the body tag, however, to randomize the display of this popup would require some server-side programming. You would use PHP or SSI to add the javascript code to the pages of the user you want to question. So if you put the javascript code into a text file (lets say, whydyaleave.php) you might include the following in your header:

PHP Code:

<? $r = rand(1,10); if ($r == 2) include(whydyaleave.php); ?>

And the following to your body tag:

PHP Code:

<body<?=($r==2)?' onunload="loadJavascript"':''?>">

This would cause each page to have a 1 in 10 chance of displaying the popup if someone left.

Extra credit to anyone who names the obscure and ancient decision logic used in the body tag.

[DaveSawers]

I think all you'll achieve by doing this is to annoy most (if not all) of the viewers who get selected.

Much better would be to have a survey page on your site where you can ask viewers what they think, why they bought, didn't buy, etc. You may have to bribe users with prizes to get them to fill in a survey.

[nipplecharms1]

Originally Posted by DaveSawers

I think all you'll achieve by doing this is to annoy most (if not all) of the viewers who get selected.

Much better would be to have a survey page on your site where you can ask viewers what they think, why they bought, didn't buy, etc. You may have to bribe users with prizes to get them to fill in a survey.

Thanks so far. I think maybe you are right that it will piss them off. also, we tried the survey. have one on the site. Maybe I need to rework it. We offer if you fill it out, you are in a drawing for a monthly prize.

I will rethink this idea.

Samuel

[seitepedia]

take care with ads on Popup Window, most of the companies do not allow it.