Hi guys, you'll be among the first people to look at the latest website that I've designed. The address is Organic Macadamias in Australia : Nutberry Organics. Please have a look and give me some feedback, specifically in the following areas:

1. Usability (how much the website makes sense and how easy it is to use)
2. Design
3. Coding

Thanks!

I like the appearance and the layout. Nice logo too.

Shopping cart appears to allow the purchase of only one type of item at a time though. What if I want to purchase shelled and unshelled? Or if I want to order a big bag for myself and a small bag as a gift?

I don't think you need a separate menu item for the order form since the buyer is linked to it when they choose a product. I'd suggest having the Products page separate from the Payment and Postage page instead of lumping them together as one menu item.

Hi

Great effort, particularly if this is your first site. Although as you are an established business, might be worth getting a professional involved. Find someone locally that you can have a chat with, even if you just pay them a small amount for general advice.

The most obvious technical issue is that your whole site has two different versions and your home page returns for four different URLs

http://www.
http://
http://www........../index.html
http://..........index.html


Just as importantly, a deal of work is needed on content. Apart from more information and background on the product, the existing content needs to be more attractive/informative for both visitors and search engines.

You might also think a little about presentation. Look at a few professional sites and consider aspects such as text layout/size/font. Think where you could use images to enhance the visitor experience. Concentrate more on benefits you are offering and add to these with calls to action. Essentially, do a little more to make visitors get their plastic out of the wallet, that's what the site is for.

Incidentally, I would take the bank account details off the site pretty quickly.

Good luck with your business.

I am comfortable with it.

I noticed that pages differ in text font size. Very strange.

Make it uniform throughout and add more content.

Add recipes.

__________________
Dave Barnes
+1.303.744.9024
http://www.marketingtactics.com

I can't answer on the coding, sorry, but a quick peek at your site resulted in:

Usability seems ok, but is the main purpose of your site to SELL your product? I think these should have their own page/link & thus more prominence; you could put shipping on a Help page?

I think the rounded corners on the banner look dated - just my opinion.

An About Us page can help promote customer trust & give more info on you as a company/people; this is a page I look at a lot on websites to find out more.

Your payment options may be an obstacle for some customers...& therefore may lose sales; have you thought of adding PayPal or Google checkout?

What does 'Is Ice Cold:' mean on the contact pg? Confusing unless this is an Oz thing & therefore it doesn't matter as I am not in Australia!! (Makes me think of a n-ice cold beer!)

Good luck!

(PS & I do love macadamia nuts!!)

__________________
"...from bikini cotton beach-tops, to fishtail silk posh-frocks..."
www.frocked.co.uk

Hi everyone, thankyou for all your great feedback. I think I will implement a lot of the ideas.

@Palindrome
I will be fixing the canonical issue as soon as I can. Also, could you please give a reason to remove the bank details? My client spoke both to her bank and a programmer friend working for a bank and they both said that the details are fine to be on there and the bank account is safe.

@davebarnes
Could you please elaborate on what text differs in size? I can't see any issues like that.

@Frocked
The Is Ice Cold section on the contact page is an anti-spam measure. I will have to explain that on the page

Thanks again everyone, is there any more advice coming?

Hi

If the bank thinks having account details on the site is fine, you need a new bank. One practical example, from a site in Canada that did the same, their details were used on forged cheques and matching business cards to obtain antiques in the UK and Ireland. Equally, such details are often used to obtain services where a direct debit, or standing order is required; or to obtain goods, where the payment type will be accepted. The list could go on.

In the end, no money may be lost but in the short term, there could be cash flow problems and a great deal of time is wasted. There is also the possibility that a bank, or other party suffering loss, coud take legal action against the site owner for negligence.

Sorry for taking so long to reply, but I've updated the website with a lot of the changes that you guys have suggested. What do you think of it now?

Improved.

I could not figure how to order for delivery to Denver, CO USA.

__________________
Dave Barnes
+1.303.744.9024
http://www.marketingtactics.com

Hi davebarnes, Nutberry Organics actually only posts to Australian addresses, but if you missed the text saying that I think I'll need to make that more prominent.