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Submit Your Site For Review Need a fresh set of eyeballs to take a look at your site? Have a specific issue or question about some aspect of your layout, design or interface? This is the forum for you. When submitting your site, be sure to discuss what aspect you are looking for input on. Just posting a link with the word 'review' isn't appropriate.

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Old 07-27-2004, 09:34 AM
WebProWorld New Member
 
Join Date: Jul 2004
Location: England
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lovethoseshoes RepRank 0
Default Fresh Eyes needed at www.LoveThoseShoes.com

I would love any feedback or suggestions on our site, especially anything that would improve our sales.

http://www.lovethoseshoes.com

Thanks in advance for this

Regards

Nick
Love Those Shoes
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Old 07-27-2004, 09:56 AM
smo smo is offline
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Join Date: Jun 2004
Location: India
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smo RepRank 0
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Keyword, title ok. Good design and layout.
Loading time is more for me.
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Old 07-27-2004, 11:58 AM
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Join Date: Jul 2003
Posts: 961
Dcrux RepRank 2
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Unfortunately, you won't get much information without a well structured user test. For example, I tried to go through the order process, two errors later I got this...

Quote:
Sorry !!

There are severe supply problems from MBT on this size of this product. Currently, we are unable to obtain a firm delivery date - in reality we think it may be never !
My guess is, were I a customer, you lost me by now. The problem is the interface is too much like a database, and not enough like a the shopper's mental model of what a good experience is like. Error codes are just not good enough.

If you want to increase sales, the foundation is better usability design. The general information seems adequate. But mostly you will need to sit users down, and have them go through the process, from first landing through final order. Observation will show you where problems occur better than a cursory glance in a forum.
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Old 07-27-2004, 01:04 PM
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lovethoseshoes RepRank 0
Default Reply to DCrux

Dcrux,

What were the two errors you had ? We have done alot of user testing but have not found anything wrong todate so any errors you get are very very interesting to me.

re the message it is a deliberate attempt to cross sell customers from that particular style/size where we know we won't be able to get them any more. The manufacturer of this particular shoe is going out of business so we need to sell of our stock.
  #5 (permalink)  
Old 07-27-2004, 04:46 PM
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Join Date: Jul 2003
Posts: 961
Dcrux RepRank 2
Default

That is probably because they aren't errors to you.

One popup I remember getting was something like "please select a color." Programatically correct, this was for a shoe with one color option only. Again -- from one perspective -- that's what's supposed to happen. It is proper form for programming.

Just not for shopping.
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