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Submit Your Site For Review Need a fresh set of eyeballs to take a look at your site? Have a specific issue or question about some aspect of your layout, design or interface? This is the forum for you. When submitting your site, be sure to discuss what aspect you are looking for input on. Just posting a link with the word 'review' isn't appropriate.

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Old 10-29-2003, 08:41 PM
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Default Tell a friend design inquiry: www.onepaycheckatatime.com

All -

I'm struggling with a usability question so I thought this might be the right forum. Which of the three "tell a friend" prototype placements work best from a usability perspective. Thank you in advance for letting me know your choice.

The functionality is located below the author's box:
http://www.onepaycheckatatime.com/beta/tell1.html


The functionality is located below the main copy/content:
http://www.onepaycheckatatime.com/beta/tell2.html

The functionality is available after clicking the link "Tell a friend about this site"

upper right hand corner:
http://www.onepaycheckatatime.com/beta/tell3.html


<Mod edit to comply with Site Review Rule #1 - Syren>
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Old 10-30-2003, 07:45 AM
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I don't know that the definitive study has been done on this. As the usability people know, opinion often contradicts direct observation of behavior. In other words users may say they like one choice even when most will use another. However, there may be other issues.

The basic idea of "tell a friend" is that you like the content of the site. This suggests location at the bottom -- after you've read enough to form some kind of opinion.

User testing into questions suggets more specificity creates a better response. If you prompted the reader not what to say, but which specific about the site to say it about, you might get higher response. And quite frankly, the success of "tell a friend" may have more to do with desirability factors rather than usability. Friends find talking about money problems taboo. You may find a "How to talk to talk to friends about money management issues without losing them" report gets a higher response.

To sum up, this is something to test based on your layout rather than adhere to a "magic usability formula."
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Old 10-30-2003, 08:49 AM
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Default My personal Opinion

IMHO - One most read about the site before suggesting it to someone else - therefore - I choose Number 1. Well placed.

Number 2 takes up too much room at the bottom and unbalances the page.
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Old 10-30-2003, 12:19 PM
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Thank you for your feedback. If someone was going to refer the website to a friend, I also like option #1. I thought about offering option #1 and option #3, but maybe that's overkill. It is clearly something that needs some testing :-)
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