Thank you for your nice words :)
As for templates, using a template must rely on using a very good template that is suitable for your business, a good template may add creativity to your site. To use a template effectively and fast, I think you should consider Microsoft FrontPage software, it is easy to use and it is not a time consuming.
I have an affiliate membership with a very good templates site, and this site has templates that suits your business category in a very good way. The site is
http://www.boxedart.com/cgi-bin/affi....cgi?id=egtrix , try to look at it and tell me what do you think