Shared Server Spam Problems / reliable hosting company?

[Songwriters7]

After two years of good service, we're experiencing problems with ipowerweb.com, our current hosting company.

Specifically, our emails are getting bounced as spam, even though we NEVER spam anyone.

ipowerweb tells us our site is hosted along with about 400 others on the same server. So if some jerk on our server sends out spam, we all apparently get put on spam lists.

ipowerweb re-assurs us they'll look into the problem, yet it's been over a week and we still get our emails bounced. (We'd move our hosting but we hate to lose our site stats of the last two years.)

Has anyone else experienced this type of problem? What's the best way to deal with it? Any ideas on how we can get ipowerweb to take this problem more seriously and kick the spammers off their servers?

BTW, a designated hoster is too rich for our budget but we'd be open to a reliable hosting company that limits their shared servers to 25-50 or so. Maybe that way they'd do a better job maintaining them.

Any suggestions are appreciated.

Steve
http://www.greatamericansong.com

[khurramali]

This problem can occur with any shared hosting company out there.

because they have lots of websites hosted on these servers with no control on how their users use their services.

It all boils down to pricing versus service.

if you have 30 plus websites of your own, then I suggest that you get a dedicated server and host all your webiste yourselves or get a hosting reseller account which will give you more control and better service to provide to your clients.