Re: Breaking into the commerical market
Well, my first suggestion would be to add content that explains to the potential customer that they are in the commercial sector and would be happy to take the order. It seems that they are getting the exploratory traffic they need to see it that end of the business is vialble for them. They are getting traffic, they need to expand on it.
Second, if they have good SERPs for a term that's related to the basic commercial business, build on that. Don't change anything, but with the proper linking to new content for the commercial business, eventual the SE's would pick up on it. If the page your talking about comes up above the fold, then the SE's "pay attention" to that page, so a new link or new content will get indexed quickly.
I know it's not "simple" to add pages to a website, but in the long run, adding 4 or 5 pages of content, when there is a good amount of business to be had, is worth it.
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