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We've started doing this for a few different reasons, mainly to show others that people do click through PPC listings. Plus to satisfy my feelings regarding this issue. We've just created a few and point most all of our PPC to those pages.
Its a nice way to jazz up any page with all the marketing crap one must put in to try to get the person to download our software, or to call us. Its somewhat fun building these pages as I don't worry about what words are where, how many KWs, placement of terms... because we do not link to these pages anywhere, EXCEPT from the PPC. So, the spiders haven't picked them up on the index yet. If they did, sure there would be duplicate content. But, since they don't we continue to use them, have done well with them. Plus, for any one asking, you can say "the only way they got here is from PPC"... Hope this helps. Frank in Idaho |
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We've started doing this for a few different reasons, mainly to show others that people do click through PPC listings. Plus to satisfy my feelings regarding this issue. We've just created a few and point most all of our PPC to those pages.
Its a nice way to jazz up any page with all the marketing crap one must put in to try to get the person to download our software, or to call us. Its somewhat fun building these pages as I don't worry about what words are where, how many KWs, placement of terms... because we do not link to these pages anywhere, EXCEPT from the PPC. So, the spiders haven't picked them up on the index yet. If they did, sure there would be duplicate content. But, since they don't we continue to use them, have done well with them. Plus, for any one asking, you can say "the only way they got here is from PPC"... Hope this helps. Frank in Idaho |
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Hi Chris,
I have always used landing pages for my PPC campaigns, just be sure that your robots.txt files forbids them from being indexed by search engines so that they don't compete with your other pages for organic rankings. I like landing pages for PPC campaigns because it allows me to do a double check amount of hits google or yahoo says that I receive from my campaigns. I'm not sure about your wish to include what I assume is a form of some kind where users will enter in information. I've seen some of my competitors do this but I can't imagine to many people want to fill out a form when they are looking for information. It may be interesting to have a few different landing pages and see how they perform against each other. good luck! |
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Yes, It's called a landing page. You build a special page for those who find your services via PPC. You paid good money fopr those leads. You want to know the conversion metrics, you want to make sure you do the best you can to get a chance at their business. I would have speciifc landing pages for specific keywords you are targeting based on audience.
Then just use code in your tracking software, google and overture have their own tracking codes you can use to track "decisions".. Read about it in the help sections. Research landing page tracking. |
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I have never been a fan of doing this. I don't see much increase in the conversion by doing it with clients, plus it just seems like double work. Any organic page can market to PPC visitors just the same.
Of course the main thing to be concerned with right now is Google spidering and judging the weight or credibility of your PPC AdWords pages. |
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You might be a canidate for a Pay Per Call service so you don't have to pay for ad's unless they call.
Also.. Just about any web site can be created to match any business model using a story board of events that run through the normal Q and A or even an extensive flash content site designed to process to preorder to help reduce overall call times. Just a thought =)
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Hi Chris,
A couple of suggestions, One way to do it would be to have a separate landing page with a separate toll free number that you would only list on your landing page, so when numbers come in on that line you know what generated the call. As far as separating the calls from Google or Yahoo, you could either have yet another number, which would be a pain, or instead I would create two different extensions, one for Yahoo, one for Google, (and have a slightly different landing page for each with only the phone extension being different.) So your Yahoo page would have the number 800-###-#### ext. 3, and your Google page would have 800-###-#### ext. 4, (or what ever extension you decide.) a great service that you can use to do this with is GotVmail, it's cheap (like $9 a month is all,) and will allow you to do this kind of setup, including forwarding the call to what ever phone you want with a call intro message telling you what extension the call is for so you can know if it's from your Google or Yahoo generated ads. There are also some Pay-Per-Call search engine services debuting that you might want to look into. It's like PPC, but you only pay when someone calls your number listed in your search listing. www.miva.com , (formerly FindWhat,) is one doing this now. AOL is doing it too, and others. You can also ask people you call in where they saw your number or heard about you. If they say online, ask where, what search engine, what keyword they used, etc. But this won't be as accurate but is better then nothing. Also, I took a look at your web site. Unless you are already experiencing great success with this site I would suggest upgrading its design. No offense, but if I came to your site, just based on the look of your site, I would assume you guys were amateurs and wouldn't invest through you, let alone a $50,000 investment. Some might disagree with me; some might say it lends credibility to your being to busy investing for people to make your site look pretty. You don't need anything too fancy, but I would suggest something more modern, sharp and simple. You can get someone one Elance.com to do a good site for reasonable rates or even just get a good template through a site like www.templatemonster.com. That's my two cents for ya! :) |
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I see from your post that you need to contact your customers to make a sale.
Total advertising lets you the advertiser contact the person who clicks on your ppc listing by both email and text sms message. Also all ip addresses are logged and barred once a click through has occured to eliminate click fraud and you can from your account check the IP address of all click throughs, the time , date and keywords used. Visit us here at Total Advertising featuring Total Recall |
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Hi Chris,
Excellent question. We've learned a few hard lessons (how fast Google will suck-down your PPC budget if left alone...;-), and some great one's about page design to align with PPC visitors. Here's a short thumbnail: 1) We get the best results when we:
2) Definitely code and track the page(s) you use for PPC and specific ads. We've seen a dramatic increase in results when we clarify the complete "lead=>sales cycle" by closing the loop between all of your lead generation to phone sales events. 3) Don't worry much about organic results on the page. Write short, clear, bulleted copy for best results. 4) Compose your copy to align with your top 3 existing clients personalities. Don't write fluff copy if your client is a scientist-type. Go visit the Myers-Briggs chart to get a better grasp of how to profile your clients. 5) Pick up Marketing Sherpa's Benchmark Guide to see how people view a page (heatmaps). Once you realize that people view pages more like Web 1.0 than anything else, you'll realize that less is more... A cool approach I use effectively with most of our clients is: 1) Create a series of online press releases to act as your PPC ad. 2) Optimize the press release for good SEO (Title, Summary, Body copy with keywords; internal links; SEO-friendly attachments). 3) Use internal links in the PR to point to your landing page (the PR is actually a sort of 350-700 word long-form ad, but somewhat neutral in tone, and supported by integrated quotes and testimonials). Craft your landing page to be a short conclusion to your press release. 4) Stack a series of releases over time (2 per week) and watch the results. I use PRWeb for this, and find that I can, over about 6 weeks, dramatically reduce my PPC campaign cost, focus on new PPC angles, and create long-term traffic to my site that results in excellent conversion. Let me know if you have any questions on any of these, and keep us posted as to your success as you fine-tune your PPC programs. Right now we're turning our PPC programs OFF during part of the very early morning because we were finding that our leads were just garbage, but costing us a lot. Little hints like that can mean a lot to your business over the long term. Best of success! ME
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Mark Alan Effinger RichContent Online Media SEO-SEM ThoughtOffice Innovation Software |
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My business faces much the same issue where a call triggers the sale and makes the ROI investment difficult to determine - organic or PPC?
We've turned to providing special offers through specific landing pages that are designed to address the conumer's stated need through the keyword they've used. I don't know if you're using a canned system, but I disagree from another poster that existing pages should be used. Certainly, they can be used, but they won't maximize your ROI. And, since we're in business to generate profits, I'm willing to do a significant amount of work to maximize that ROI. A well-done, "personalized" landing page can make a customer feel unique and lucky to have found you. Assuming your content is on-target (if you're bidding for the term, I'm assuming that it is), it should trigger an emotional response that provides the impetus to call you. From there, it is all up to you. The fact that PPC allows you to tailor these pages is a gift from the direct-marketing heavens. You can test variables (i.e. do people respond to a 10% offer? is there another offer that drives demand in a stronger manner?) and receive immediate feedback on that test. On these pages, you can speak exactly to the search term that they've typed in to the system, which is always going to be more effective than a generic page that is "good enough" to fit the bill. You can provide a depth of information that you may not want to "burden" the everyday user with unless you were 100% certain that they asked for that information. And, ultimately, it provides you with an opportunity to learn if you are spending your money in fruitful marketing endeavors. To me, in addition to all of the above reasons of why you should provide landing pages on your site, this is the greatest reason to do "go through the extra effort." After all, whether you own it or are the marketing manager, it is incumbent upon you to know if your efforts are providing a return. I wonder if the previous poster would consider hiring an individual to show up everyday without ever knowing if this individual was actually providing value to the enterprise. Showing up just isn't good enough anymore; it's much more complicated than that. |
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I do agree the great thing about PPC is that you can tailor your pages and provide different image/flash based pages. If you have the time to do it and it helps your conversions, by all mean DO IT!!! Not everyone that buys PPC has the time to do this and if they read this thread they could get the impression that creating a separate page for PPC is some magic formula for better conversions. That is just not simply true in all cases. |
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You should always be revising / improving your PPC ads for increased click through rates (get more visitors). Then you should always be revising your landing pages to increase actions (filling out a form / send an email / call your company / purchase your product / download PDF / etc.). Quote:
For example let's say you get 1000 impressions on your PPC ad each day for a particular keyword or similar group of keywords. Then we'll say you get 40 people to click your advertisement and view your site (a particular page). That's a 4% Click Through Rate. Now, of those 40 visitors, 4 decide to take your desired action. That's a 10% action/conversion rate. 365 days in a year = 1460 actions from that PPC ad. Now you decide to work at it and get your CTR up to 5%. 10 extra visitors / day, with that same 10% action rate will get you an additional 365 actions / year. To further that, if you can boost your action rate up to 12% you'll receive an additional 365 actions / year. So you started with 1460 actions / year and you ended with 2190 actions / year. Would a 50% increase in actions / conversions be worth the effort for your business?
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He who has a hundred miles to walk should reckon ninety as half the journey. |
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Therefore one should make the time to improve landing pages, as they will indeed lead to increased conversion in every instance that I can see. Increased conversion = More Money More Money = Time Stating otherwise, is saying not to bother to improve something, which is not the best business advice. A simpler way to keep organic seperate from PPC is to use another domain name for the PPC side. PPC Motto Test Test Test and when you're done testing...Test again. Oh and watch for ppc waste, not fraud,,,,,, Peace |
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For those advertisers that are too busy, I would recommend identifying your top few keywords and optimizing a landing page that sells your prospects on those terms. From there, begin testing offers and see what works. The small investment in time will certainly improve your ROI and display first hand that you're not really too busy to tend to this most important and fundamental DM concept. As my grandfather once told me, "The easiest and most direct way to make more money is to find ways to trim your costs." Engaging in this fascinating exercise will enable you the tools to maximize your ROI while reducing your costs on poor performing keywords. |
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I think where we disagree the most is the point that you think a well written, optimized, sales pitch page cant organically rank. From your posts you think you need 2 different pages because one needs a stronger sales pitch. Well you know that same PPC page just might be able to rank organically as well. In fact I never considered writing different content for the exact same visitor, because their simply isn't a need to do so. Also I was just using soccer as an example and in no why implied that term was being bid on by you. |
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Jerry I did some simple checks on soccer related keywords that you are bidding on in Google AdWords and the landing page is the same from organic website and from the PPC click through.
This is why I was eager to see some different examples. |
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Landing pages are great, but they need to work together with the ads. In the end it is all about expectations that need to be met.
But if you´re doing it just for tracking then simply adding some tracking parameters in the urls that you send the visitors to will do. example: www.domain.com/page.html?ref=gaw&phrase=keywords (gaw in this case means google adwords) your statistics software should be able to work with these URL's.
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Wow! Thank you for all of the response and glad that it has generated some passion. Before the replies started flowing, I went ahead ande made a seperate page and will test it with Yahoo since I have been the happiest with them at this point.
I will keep all posted on how it goes. And I realize some don't like the simple design, but I have found many of the customers are still on dial-up and prefer the speed that the lack of graphics allows. Also many are still barely comfortable with the Web and the navigation is simple and straight forward. I will also look into Pay-per-Call options. Does anyone out there use ExactSeek? They offer a flat fee service. Thank you, |
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I would suggest just asking the customer how they found you after the transaction has taken place - most will differentiate between the organic/sponsored listings
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incredible I see a lot of what you are trying to unearth and I think part that is missing is not everyone is on the same page (had to) on landing pages.
I use name email, address capture forms as landing pages, and on other sites we send people to the same pages as organic search would land. One needs to find the purpose of the campaign, before deciding whether to use landing pages. Many realtors use lead capture forms & campaigns to garner information and rather than let people come in through the home page, we send them right to the realtors sign up page to capture name, email address, and phone number. In my own campaigns some forms have more information requested: http://www.seo-advance.com/contract/...k/ny-leads.htm However these are for lead generation campaigns and will not likely work in e-commerce sales campaigns. In an ecommerce campaign retailers will want to drive customers to the specific product that is searched. For example if someone searches for dozen red roses my clients page should come up for the term and match it exactly http://www.rosesbydesign.co.uk/products.php?cat=25 In this page we have the product picture, some sales text and a big fat call to action in the checkout button. This is what most e-commerce retailers should do, and what makes sense for them. I cannot see a retailer of 100 products or more using landing pages for each, time and money would be wasted. Another consideration is most products only stay in stock (inventory) for a limited time, building 100+ landing pages each time new products come in, is not cost effective for most business operations. In this case it is best if the retailer perfects each individual product page, and drive the customer to each associated product, via keyword search. Hope this helps clear some of the air. |
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Chris
I used Pay Per Call from exactseek for a year, and I have e-mail that forces people to pass capcha to email me. Not one phone call in over a year from exact seek and I made sure my pricing undercut others. Odd as it may seem I get calls from all over the world at considerable lengths of time. But not a one came from Pay Per Call. However my results should not deter you... as long as no cost is involved you should test for yourself. |
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Hey Chris, Yes ExactSeek's flat service is just that, Flat...like a flat tire. I'm not saying it doesn't work for everyone, just in my experience it hasn't generated enough click throughs to even cover the flat fee cost. And I'm use to generating decent click through rates in PPC search, (being click through rates of 2-3% of impressions, depending on the topic.)
It's a low enough flat fee that if you want to give it a try, go ahead. Just make sure you have some form of tracking in place to know if it's paying off. But in my experience it's not worth the time. |
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Wow, lots of heated debates on the forums today. I think that if your company implemented a solid tracking system, like WebTrends, you would be able to share who came from what.
Two small things that wouldn't cause a major headache would be to track referral by the use of a contact form, or through a quick question during the initial phone call. I'm not sure I like the idea of two pages, one for your ad, one for organic search. I think you're then duplicating efforts, and you would be better served spending time on tuning the original page. Of course, this is my personal humble opinion.
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We offer a total eCommerce solution with eCommerce Web Design using Pinnacle Cart |
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Has nobody heard of analytics? Its possible to track Google vs Yahoo, organic vs ppc. Why design two pages when one will do?
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Simply Clicks | SEO | SEO Training| Pay Per Click Advertising | Search Engine Powered Marketing |
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Weslinda & Dave... if you looked at the samples I posted you would see very good reasons why one would want to have different landing pages for different consumers.
It seems another thing many are forgetting is user mind set. Mindset is one reason that multiple landing pages are developed, as well as end goals. The person who clicks organic results, has a different objective typically, than people who click paid ads. One user is in browse and learn mode the other in buy mode. People have realized that the paid side of Google will lead to less spam than the organic and will search and click a paid ad to get what they want in the fastest time possible. For example both URLs below are results of the search 'charleston real estate' Organic result. Notice it does not motivate you to do a thing. http://www.century21properties.com/ Paid Result http://www.remax.com/ Notice youre almost forced to click a link or fill out the drop down form. Suffice it to say there are indeed many reasons to use different landing pages. If you searched for a 2006 Mustang http://www.fordvehicles.com/cars/mustang/ would you want to land on a page for a 2006 Focus?? http://www.fordvehicles.com/cars/focus/ No!, most people would prefer to land on the page for the product they are looking for. And if Ford Motor Co.,a slow to change corporate behomouth can use various landing pages for their product offerings......... can your business afford not to??? Dave as for analytics it is very simple to do using your log file. When placing ads simply add referal ID string to your destination page URL. http://www.websiteinad.htm/?RefID=GoogPPC http://www.websiteinad.htm/?RefID=YahooSEM Hope this helps |
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SEM, I don't disagree that you should direct people to the specific page that they would want. One site I manage, promarktech.com is a technology distributor. We spend about $1000 a month on google ads and the ads for specific prodcuts are directed to the specific product page.
Now, this is not an E-Commerce site, and it requires people contact us. Now, we simply create unique contact forms at the manufacturer level, but we don't create two seperate landing pages for the same product. In your previous example, does Ford have different landing pages for the Mustang? One paid, one not paid? Regarding the analytics, that's what I would assume would allow you to track this deep. You can follow those clicks all the way through if you set your tracking packages correctly.
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We offer a total eCommerce solution with eCommerce Web Design using Pinnacle Cart |
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hi weslinda
Okay, I misread your original post. Also you asked about Ford and if it had two different pages for its products organic & paid. Yes it does. In the first example I showed you two from the organic side to show seperation of product. Here is the organic listing for 2006 ford mustang http://www.fordvehicles.com/cars/mustang/ And here is the result of clicking the FordDirect Ad in Google PPC. https://www85.forddirect.fordvehicle...tiveQuickQuote As can clearly be seen by the Organic & PPC URLs the mind set is what determines the landing page, its components and interactivity for the user. In the organic side we have the current model, history available, other ideas, a gallery, 360 views, racing, etc etc...basically Ford wants you to do something...anything... on their site (stickiness) at least when you walk through the 'Organic Door' to the showroom. When we walk in the 'PPC Door' to the showroom, we see the old school sales approach mixed with a lead generation campaign. Why is this? Well if the user wants to order online (they clicked a paid ad) they have features and benefits available, and since Ford recognizes people who click paid ads are likely in buy mode (They know what they want and click on the paid ad due to less chance of spam) they push the lead capture. You stated Quote:
If Ford were smart for example, and split tested two of these landing pages, flipping the lead capture to the far left, I would bet $5,000.00 their lead conversion would increase quite nicely. As it is now the car captures the attention, and the requested information is an afterthought. Ford should, flip things, make the capture the important part, place it so it can't be avoided... keep the car shrouded in mystery and offer free downloads, wallpapers, screen savers, or lowered interest rate financing, in exchange for the form fill. Once they capture the form fill they would direct the user to the organic landing page and let them wander more... But then I'm a Chevy guy so I'm not telling Ford a thing. It is almost like how salesman on the car dealers lot are trained to tell quickly who is buying,,,and who is tire kicking... Might want to look at that statement of yours. remember Sem-Advance has a better idea... I mean Ford Peace |
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SEM, Interesting. I guess I can see how Ford would be interested in this, but what do small companies with limited budgets do to address this concern?
If you've got someone who owns a local painting company, and wants to advertise, how do you propose pitching unique landing pages to them? With the cost, some of those companies might look at the work as too much. I never said that creating two landing pages was wrong, or that creating one was right. I mentioned it's what I do for a client, and it works pretty well. 100+ leads a month, out of say 9000 total visitors, with 3000-4000 coming from search and PPC. Others are mostly current clients and customers seeking information. I'm always open to new ideas, and I'd have to say that it's an interesting point to divide natural and PPC as different level of buyers. Always something to think about.
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We offer a total eCommerce solution with eCommerce Web Design using Pinnacle Cart |
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Just browsing their website tells you they are clueless on attracting organic traffic and anything they get is from being an "authority" in Google. Now I must agree they are attempting to optimize the PPC side of things as much as possible and that is clear by your example, but to say they are purposely trying to sell to two different users is not exactly true. They are purposely making marketing efforts on the PPC side of things and basically blowing it on the organic side of things. |
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weslinda
That is part of the problem indeed is convincing small business that is what is needed at time. I was not trying to say you were correct or wrong just not to use two pages was wrong. Consider if you increased the leads gained 10% while keeping spend at previous or lower levels..... incredible the term should have been "ford mustang" I had to double check myself. As for Ford and where it focuses it's online spend.. paid advertising will always get more attention than free advertising, especially in the corporate world Ford resides in. Coming up # 1 for your brand and product though, will usually win over most CEOs, when looking at the organic side. Peace |
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SEM - you make a lot of good points, but I can't say that I completely agree that not using two pages is a bad idea. I think that you can effectively design a single page to provide information and stimulate contact or action.
It's always fun in this neverending world of change.
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We offer a total eCommerce solution with eCommerce Web Design using Pinnacle Cart |
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I see it now SEM. It is funny though how poor some of these big brands manage (or ignore) their organic optimization.
Take the keyword "Ford" out of just about most Ford car name queries and fordvehicles.com is no where. So sad and such much ground lost. My fav big brand to make fun of is Home Depot. What an enormous amount of potential this website has only if they would make their pages accessible to the bots. Against so sad. |
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Incrediblehelp
How many times is 2006 For Mustang searched for vs. Ford Mustang. If you type in simply Ford Mustang, they are #1. Just wondering if they are focusing on the volume.
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incrediblehelp
agreed not chasing the long tail is poor marketing. However in this case Ford sells cars, not marketing, so the Ad agency Ford is using, are not pushing the organic side in Fords ear... as to do so could cut the Ad agency spend by Ford, who could find the organic side produces a better ROI than the Ad agency and it's traditional media ads. |
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Some marketers use an affiliate marketing program to track their PPC campaigns. For each keyword you advertise, open an affiliate account on the program, with its own ID. Of course the affiliate commissions would not apply (they'd be paid to yourself.) but you'd get monthly reports on click-throughs and sales for each keyword. You could then easily compare the cost for each keyword campaign with the results.
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