my sites at restored-classics.com and restored-classic.com have gone missing

on my we console i have this message.

Important Service Notice


This notice describes an important change to your account. In December 2007
or January 2008, to provide the best service for all of our hosting
customers, we will replace your Website Services plan with a new and
improved Yahoo! Web Hosting plan.

We'll send you an email when the switch is complete.

Please watch for this email, which will indicate that your Website Services
has been deactivated, and that you can access your new plan at your Web
Hosting Control Panel.

My host is Yahoo, I moved to them about 7 years ago after my previous host gave me severe problems.
The sites have been down for 12 hours so far, and have not yet got anything back from yahoo.
I am so far unable to locate a phone number for them that works (I am in Australia)

does anyone know how to shake them up?

certainly nothing new and improved that I can notice. . . why can't they just leave things that are working alone?

Anyone know anyone at Yahoo Hosting?

__________________

it would seem they have lost the main site -

My Yahoo! Website Services

Web Console Password Recovery
Sorry, an error has been found!

1 - The domain name is not a client located on our
servers. Please check your entry below.

and the other went off line around lunch time

Access Report for Jan 17 2008 to Jan 17 2008

Daily Totals for restored-classics.com:
Kilobytes
Date Clients Hits Page Hits Transmitted

Thu Jan 17 2008 554 10297 1199 72791.64

---------------------------

Period Totals for restored-classics.com:

All Kilobytes
Individual Clients Clients Hits Page Hits Transmitted

554 554 10297 1199 72791.64

---------------------------

Daily Averages:

Kilobytes
Clients Hits Page Hits Transmitted

554 10297 1199 72791.64

---------------------------

Hourly Averages (Pacific Time):

Kilobytes
Time Hits Percentage Transmitted

Midnight to 1 AM 511 5.0 % 4.59
1 AM to 2 AM 511 5.0 % 4.34
2 AM to 3 AM 730 7.1 % 5.65
3 AM to 4 AM 535 5.2 % 5.15
4 AM to 5 AM 559 5.4 % 5.49
5 AM to 6 AM 445 4.3 % 4.75
6 AM to 7 AM 871 8.5 % 11.24
7 AM to 8 AM 864 8.4 % 10.66
8 AM to 9 AM 1203 11.7 % 11.49
9 AM to 10 AM 2061 20.0 % 16.37
10 AM to 11 AM 1055 10.2 % 9.68
11 AM to 12 PM 952 9.2 % 10.59
12 PM to 1 PM 0 0.0 % 0.00
1 PM to 2 PM 0 0.0 % 0.00
2 PM to 3 PM 0 0.0 % 0.00
3 PM to 4 PM 0 0.0 % 0.00
4 PM to 5 PM 0 0.0 % 0.00
5 PM to 6 PM 0 0.0 % 0.00
6 PM to 7 PM 0 0.0 % 0.00
7 PM to 8 PM 0 0.0 % 0.00
8 PM to 9 PM 0 0.0 % 0.00
9 PM to 10 PM 0 0.0 % 0.00
10 PM to 11 PM 0 0.0 % 0.00
11 PM to Midnight 0 0.0 % 0.00

the other associated sites are not hosted with yahoo. so are still working.

__________________

I feel ya man. This is why I started hosting my own sites years ago.

I hope they get it back up for you soon.

*

__________________
Whipnet's RSS Feeds

Yep... I've had nothing but problems with the typical shared hosting providers.

I had Dreamhost for a while. I lost TONS of customers and rankings in Google from all of the downtime. For the money I saved over the year, I lost 100+ in sales.

I ended up getting a VPS server to host all of my domains which has been working great so far.

I would love to tell you who they are, but I'd rather not have their system flooded by new customers. I love my uptime!

0044 121 4789200
0044 121 4789300
Yahoo uk and Ireland
020 71311000

samantha
Handmade By me Ltd

I feel for you too... although you should have backups of your site that you make weekly.

and this is another shining example of why NOT to use Yahoo for anything. they are literally famous for a total lack of, if not a purpose driven campaign of no customer service unless you have a credit card in your hand and you're buying something new.

again, do not use yahoo... and always make backups regularly.

I'm sorry for your loss... some pages will be cached at google.com and thewaybackmachine.com to name a few.

__________________
Kristoff Rand
Residential Home Designer
http://www.aboveallhouseplans.com

Yeah, the waybackmachine is great.

http://www.archive.org/

Well, looks like nothing's changed in a year or so . . .

http://kickasswebdesign.com/wordpres...n-yahoo-bombs/

http://kickasswebdesign.com/wordpres...ress-on-yahoo/

http://kickasswebdesign.com/wordpres...-yahoo-search/

Tubby, PM me and I may be able to temporarily help you with hosting until you can find someone on your side of the pond. You will, however, need your backups, and access to the domain registrar to change nameservers.

__________________
Custom WordPress Themes, CubeCart templates, ModX templates, Movable Type templates. ~ B1tchslappin Political Blog ~ GreenSpeak Community Action

Tubby, we use Yahoo here in the US and have had very few problems. I've got 800#'s, but I doubt they work outside the US.

We use to use a local company for hosting, but they kept doing back-ups in the middle of the day.

If you want the #s let me know.

cd :O)

__________________
CD Rates | CD Rates Blog | Banking Online

Yup Tubby,

Trying to "shake up" Yahoo! is like trying to shake a coconut out of Sequoia tree. They don't budge.

If you're a member of the Y Store Forums community (free to all Y Store Owners) there are a lot of designers and members who have access to the big shots in Tech Support and I've seen many "lost stores", found after a few days to a few weeks of constant pressure from guys with connections writing to high level tech support.

Try here - join and post under "Critical Issues" Y Store Forums - Powered by vBulletin

__________________
Defense Systems | Security Products | Crime Information

Good News you are back up!

__________________
Web Geek http://www.sjvwd.com
http://www.arthurspools.com

We use 7 different average priced hosting providers to host our and our customer's sites. We reached this number of different providers by testing.

No one proved to be perfect - downtimes happen from time to time for various reasons: technical configuration issues that disable critical services, malicious scripts, spammer attacks, datacenter issues, accounts beeing moved to other servers. Downtimes occur usually few hours or less and most of the times we and the customers are not aware of them.
We tried 20-50% more expensive hosts but downtimes were similar.

__________________
Dating Software, Web Video Chat Software, Matchmaking Software w. VideoChat.

get one or two virtual private servers, cheaper than your own servers get a managed service so you don't have to be all technical like...
and ALWAYS keep backups...
another nice tip.. go to your registrar where your domain names were purchased, login and somewhere in there create your OWN nameservers... then all you do is point those to your host providers or data centers IP addresses... by doing that if they go down, you go to another provider buy a package and point from the registrar total time from time of deciding to move. maybe a couple hours.

__________________
Ron Boyd
search engine optimization (seo), internet consulting, web design :: Follow Me: orionsweb

Yep! That's the WAY TO GO!!

I used to use the VPS offered by Mydomain.com and the service was absolutely horrible. The site would slow to a crawl and then they would charge us a service fee of $75 to FIX THEIR OWN SERVER. We canceled and moved to another VPS service that's cheaper and much more reliable. The only problem I have now with the VPS is that all of our emails go to the junk mail folders.

BJ said
"Tubby, PM me and I may be able to temporarily help you with hosting until you can find someone on your side of the pond. You will, however, need your backups, and access to the domain registrar to change nameservers."

Thanks BJ. the silly part is I do have a spare server, but I have not had the time to move these two sites. I have a very slow connection. and an intermittent phone connection. transporting files is hazardous and I usually do it in small chunks most of the files I have here. getting the sites move is a big task for me.


The sites seem to be both up and working again. no word from Yahoo.

Sometimes I really do wish I knew what I was Doing.

__________________

You log in via SSH and do an SCP copy to copy the entire site from one server to the other, directly. You'll have an exact mirror copy. Then you'll have to log in and copy any SQL data. I use phpMyAdmin for that.

SCP copy examples:

Example syntax for Secure Copy (scp)

I used this recently to move my site. Using FTP to pull it down locally and then re-upload it again was too much of a pain. Plus my FTP times out a lot.

Tubby

I don't know if this will work for you but here's the # 1-866-800-8092

Z28com said
'You log in via SSH and do an SCP copy to copy the entire site from one server to the other, directly. You'll have an exact mirror copy. Then you'll have to log in and copy any SQL data. I use phpMyAdmin for that.

SCP copy examples:

Example syntax for Secure Copy (scp)

I used this recently to move my site. Using FTP to pull it down locally and then re-upload it again was too much of a pain. Plus my FTP times out a lot.'

Thanks Z, although I did not understand the above, I am in no way technically minded as far as any form of programming goes. But I do now understand that it is not a huge task. the two sites in question have no sql or data bases. that is why they were never moved. . up to this point they plodded along with no real problem.

Camerasngifts thanks for the phone number - I shall tape it to my office wall


This sort of problem. . always shakes me to my bones. The truth is I would rather have a 6ft bodybuilder walk into my house with a baseball bat to beat me up. . than ten minutes of not knowing what I am doing.

I really do appreciate everyone's support and help. I shall go through the helpful post above and give a little 'reputation' to show my gratitude.
as the sincerest thank you

__________________

If you dont have any technical skill, I guess you have another hosting account, not a full server, or your spared server is fully managed. BTW, you can ask if your "spared server" vendor can help to move data. It's much faster to move through the Internet connections between datacenters than down-and-up with home connection

Yahoo seems not a good place for hosting. We got some customers from them, and all they're happy compared to Yahoo hosting service

That's okay. I'm sure somebody here can help you. It only takes a few minutes to do. They just need the login and passwords for both servers so they can log into one and do the copy to the other. Then you can change the passwords when they are done.

It would save you a whole lot of headaches.

If you have a database to copy, such as MySQL data, then you have more headaches on top of that. If your site is all simply static .HTML files, then it's easy as pie.

" If your site is all simply static .HTML files, then it's easy as pie."

Yes I do understand that. But my site photohosters went down last month because someone planted some program in there that redicted thousand of people to a shoe store. (I lost over 20 subscribers)

classifieds.KakadoonHotel, is currently issuing a virus to visitors. these are both my sites. and this is with out letting strangers onto the site.

Everything always looks easy. . until I try doing it. Or I get someone to do it for me.

Up to this point I have no Idea why two sites disappeared for a day, it could well be the result of something I did last year. . I do not know. . I am no longer "gung Ho" when it comes to the internet.

__________________

Yeah, that happened to one of my sites. They left all of the content there and then put a one-line piece of code at the bottom to inject viruses. This is one of the reasons I got a new Mac. I got tired of the headaches with XP. After reading the horror stories of Vista, I bit the bullet and got a new Mac with OS X. Now I don't have to worry about web pages with viruses or trojans. Those are made to run on Windows boxes.

Wows thank sucked Tubby. Downtime at a host is totally unacceptable. Its really is the only thing they need to get right. Dont take website down EVER.

__________________
KBK Marketing | Search Marketing Blog | Cheap Web Hosting

Funny... Dreamhost and the MyDomain.com VPS just didn't seem to have that concept down. We lost money hand over fist from people who couldn't simply keep a machine running.

I also had another problem with some $3/mo. shared hosting company in Canada that went down for days. When you call the 800 #, it said to use the support forms on their web page. When you go to their web page it was down with all of our own sites.

I'm paying $19/mo. now for the VPS hosting plus $5 for the control panel. I can add as many domains as I want, just as if I were my own hosting company. So far, every time I check my sites, they have always been up... knock on wood. I'm up at all hours of the day and night. I pull many graveyard shifts doing work. That's how I can catch all of the downtime on many of my sites.

I used CWI Hosting for a while. Nothing but bad news for them, too. Man, it's tough to find a good hosting company. And once you find one, then the word gets out, they get flooded with customers and then their customer service goes down the toilet from their growing pains.

Hi All,

It's been a while sine I last logged into WPW. Tubby I'm sorry for all of the trouble that you have been having. I have been an online business consultant for 15 years now and the thing that I have found is that just like Yahoo, as long as your paying them to host your website they could really care less about you because like serval other people that I have talked with over the years. Unless your willing to spend alot of money to bring the issue of " you page cannot be found" They really arn't going to do much at the end.

So I have went so far as to credit people the cost of what they have spent on yahoo webhosting and allowed them to switch to my hosting servers. Most only pay me $5.95 to $34.95. But I don't really ask for much as long as I can keep my servers running at all time.

I'm always on the phone talking to my customers helping them out as much as possible. All I'm saying is this, if you're looking for a company thats looking out for you 24/7 and just a phone call,Instant message or email away. Then feel fre to call me. Even if you don't want to move to my servers. I'm always here to help as much as possible.

My customers don't work for me, I work for them. My cell number is 660-525-9048. my email is stewart@dreamworldaccess.com.

I'm here if you need me. I have been where your are and I know how bad it totally sucks.


Michael Stewart,
Dream World Enterprises

If you can find a guy like the above, go with him. It's hard to find good service like that. You get what you pay for.

Michael Stewart,
Thanks Mike, but a few months back I got a virtual server $99 month from webmasters.com.

So far I have managed to get one site there and running. I still have the two mentioned above and three or four more to locate there. Hosting is one huge hassle to me, I think I must have registered domain names at different places every time. I am flat out remembering passwords.

I think there is probably a huge market for anyone who could take all these type hassles and disappear them. I seem to be always finding something that no longer works. . and after about 5 email find that an "upgrade has taken place"
this is where the real; trouble starts as the person that 'fixes' my problem is probably the person who creates little back doors for their mates. It seems I have a back door problem with my data base site.

the net is like a bloody jungle. . . I am not even sure if it is my own neurosis, but sometimes I get the feeling someone is trying to get rid of me.

my original classified ads photo section just 'disappeared' 18 months ago from restocar.com. I asked someone to fix it. . and they told me there was no program or data base in the server. God knows where that went? . . stolen?

Sometimes I do not know whether to laugh or cry. but the net is my only income . . So I usully just walk around in circles with a befuddled expression on my face for a few days. . then get back to it.

I have said it a dozen times. .I really do wish I knew what I was doing....

__________________

Thats Okay. I'm just sick and tired of business that offer webhosting and don't understand that It's the customers that are keeping them in business, It's not the businesses keeping the customers in business. I have been know to walk away from doing business with a company that might make me rich, simply because I know how much " redtape" a person thats not up to spped on the fees and what not thats goes into the design of a website and the fees of a webhosting plan. To me It should be all based on what the customer can afford and doing what ever iot takes to get them setup and going. I know my pricing and I know just how low I can go. My customers come first. Not my pricing.

I hope it all works out for you.

Michael Stewart
Dream World Enterprises, LLC

With Yahoo, they are children - offer them candy.

Sorry I can't be of more help

Hi Tubby,

What about you find a Web professional in your local Yellow Pages who can provide ongoing support for you, maybe an hour a month of in-house help? I can read your frustration and appreciate how the internet can be confusing, which can lead to a rise in blood pressure!

I would also switch hosting providers ASAP as the down-time from Yahoo! is unacceptable.

Hope that helps, mate.

__________________
All the best,
Paul Mycroft
Professional Web Design

Here are some Yahoo customer service telephone numbers

Yahoo Web Hosting is Strongly Not Recommended

__________________
You'll love this free traffic site...now it's getting me 4,000 targeted hits every day.
http://www.traffficswarm.com/wpw.html