Help! Flash 10/Vista Problem

[MktgPro]

I'm hoping I can get some help with a problem that even Adobe can't seem to help me fix. Sorry for the length of this post, but I'm really stuck. If anyone has time to look at this problem, I'd greatly appreciate it.

I put flash headers on template real estate websites.
I can't upload files, but I can place HTML in a header area.
I can't call the .SWF file directly, but I can identify it with the URL noted in the code below.

My problem is that people who are using Vista 64-bit machines and 32-bit browsers WITH Flash 10 (works fine with Flash 9) just see a blank white area where the flash header is supposed to appear.

----------------------------

The following code probably isn't elegant, but it has worked for everything except Flash 10 running on a Vista 64-bit machine using a 32-bit browser and Flash 10:

<div id="header"><center>
<SCRIPT type=text/javascript>
var flashTag = new EmbedFlashTag();
flashTag.width = '1020px';
flashTag.height = '250px';
flashTag.movie = '/Util/GetDocument.ashx?docId=1143662'
;
flashTag.wmode = 'transparent';
flashTag.attrs.id = '_ctl2_ltp_3497436_3497436_FlashTag';
flashTag.embParams.type = 'application/x-shockwave-flash';
flashTag.WriteHere();
</SCRIPT>
</div>

----------------

First, the Adobe Flash Support rep said that my Flash Version detection was outdated and referred me to this page: Blog Archive Flash Player 10 Detection out in the world…

Next, he apologized for giving me the wrong information, and provided this code to fix the problem:

<(><<)>script language="JavaScript" type="text/javascript">
AC_FL_RunContent(
'codebase', 'http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=9,0,0,0',
'width', '550',
'height', '400',
'src', 'flaCS3',
'quality', 'high',
'pluginspage', 'http://www.adobe.com/go/getflashplayer',
'align', 'middle',
'play', 'true',
'loop', 'true',
'scale', 'showall',
'wmode', 'window',
'devicefont', 'false',
'id', 'NAME_OF_FLA_MOVIE',
'bgcolor', '#ffffff',
'name', 'NAME_OF_FLA_MOVIE',
'menu', 'true',
'allowFullScreen', 'false',
'allowScriptAccess','sameDomain',
'movie', 'flaCS3',
'salign', ''
); //end AC code
<(><<)>/script>
<(><<)>noscript>
<(><<)>object classid="clsid:d27cdb6e-ae6d-11cf-96b8-444553540000"
codebase="http://download.macromedia.com/pub/shockwave/cabs/flas
h/swflash.cab#version=9,0,0,0" width="1020" height="250" id="flaCS3"
align="middle">
<(><<)>param name="allowScriptAccess" value="sameDomain" />
<(><<)>param name="allowFullScreen" value="false" />
<(><<)>param name="movie" value="PATH_TO_SWF.swf" /><(><<)>param
name="quality" value="high" /><(><<)>param name="bgcolor" value="#
ffffff" /> <(><<)>embed src="PATH_TO_SWF.swf" quality="high"
bgcolor="#ffffff" width="1020" height="250" name="flaCS3"
align="middle" allowScriptAccess="sameDomain" allowFullScreen="false"
type="application/x-shockwave-flash"
pluginspage="http://www.adobe.com/go/getflashplayer" />
<(><<)>/object>
<(><<)>/noscript>

------------------

When I tried that code on a test site at www. robertpisa.com, I ended up with a distorted version of the menu code on the site appearing where the flash should be.

Next the Adobe rep said: "In order to quickly resolve this issue, you will need to install Adobe Dreamweaver CS4 and let the program do the coding for the embedded Flash Object. If you have Flash, you can use the embedded code along with the published HTML file from the FLA document.

Needless to say, I'm not going to purchase Dreamweaver to figure out what code to use for this application.

Is anyone else having an issue with Vista and Flash 10?

Does anyone have any idea how I could fix this? Who I should ask?

Thanks for getting this far!

Kathleen

[GP200]

Have you tried adapting swfObject? swfobject - Google Code it's probably the most widely used embed code. If that doesn't work (and it should, I've used it with Flash Player 10, Vista should make no difference to the embed code unless I'm missing something) why not download the trial version of DW CS4 and see what javascript they are now using? Adobe trial versions are fully functional 30 days.

[MktgPro]

GP - thanks for the post. I finally got mad and called Customer Service at Adobe.

That rep told me that Flash 10 is incompatible with a 64-bit VISTA computer.

He said they'd be coming out with a compatible version for 64-bit machines in the next few months.

I'm amazed that their Flash tech support folks sent me on one goose chase after another for DAYS without mentioning that there is no fix.

So, I'm telling all my clients that they SHOULD NOT upgrade to 10 if they have a 64-bit machine.

Version 9 works fine with them.

This is the 2nd problem I've had trying to get support out of Adobe. Must be nice to be a monopoly!

If anyone else runs into this problem, here's how to get out of it, although you guys probably know how already:
http://www.buildrealestateresults.co...our-flash.html

Kathleen