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eCommerce Discussion Forum Ask questions about web hosting, merchant services and ecommerce issues. Topics include shopping carts, security, payment strategies, storefront partnerships, etc.

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  #1 (permalink)  
Old 01-18-2007, 08:06 PM
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Default Has anyone received "Hacker Safe" certification?

Hello,

I was considering getting approved from Hacker Safe on one of my sites to improve confidence from shoppers. Has anyone went through the process or know how much it costs?

I don't see their prices on their website and I dislike dealing with sales people when I have loads of work to do.


Thank you WPW community :)
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Old 01-19-2007, 01:30 PM
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Did that done that no improvment just money out of pocket.
expensive they will give certian sites cuts to get them up and smaller sites like me make up the difference so I quit them.
Best advertisment is testimonials word of mouth get them going as best you can I.
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Old 01-31-2007, 10:14 PM
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I checked into it and it was around $1,000. BBBOnline seemed to be a better option.
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Old 02-16-2007, 03:39 PM
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Quote:
Originally Posted by isharli
I checked into it and it was around $1,000. BBBOnline seemed to be a better option.
We have been using it for a year - it is pretty good. It's not htat expensive, maybe $50 / month (I don't remember, but its not enough for me to worry about it).

It actually provides useful scans of your server and when an issue crops up I send the results of the scan to my hosting provider and they fix the issue.

I didn't do a good test of how it impacted sales but it seems to have decreased the number of calls we get asking "is your site secure".
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Old 02-18-2007, 08:25 PM
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thanks for your reponse, I will check into the costs again.
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Old 02-19-2007, 12:20 PM
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They tend to give a good deal the first year (for our two sites, it was ~$1250), then up it the second (it was over $1800 for the second year). Didn't do much for sales for us, either.

We moved to ControlScan, which has cost us less and has more thorough scans. They found lots of little items that ScanAlert never found, and one was actually a pretty major item affecting PCI compliance that wasn't ever reported on the first service.

Brian.
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Old 03-12-2007, 08:56 PM
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It's a standard feature here, but we've never done any split testing to gauge effectiveness. Our customers wanted it so...

However, if you want the service, look for affiliate deals. The rate card rate is never really the rate.

Good Luck!
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Old 03-13-2007, 08:12 AM
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Someone from Hacker Safe cold called me. To be honest I wasn't really impressed with their offering.
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Old 03-17-2007, 11:07 AM
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I think it goes for $249/mo but if you sign up through a shopping cart that's one of their partners (like 3dcart or Monstercommerce) then you get a $49/mo deal.

I would have to say that's the HackerSafe logo along with the BBB are the most common ones to find on online stores and visitors are getting used to these. And if you use a payment gateway like Authorize.net, Paypal or Google Checkout then it's definitely worth adding these to your site.
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Old 03-25-2007, 11:02 AM
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Has anyone A/B tested positive results on hackersafe?
Our bizrate logo tested higher on martial arts site , take a look at their service.
Does hackersafe let you cancel easily if you go with a 30 day trial? A while ago there was discussion on another forum of some bad experiences and I'm wondering if they still use those tactics.
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Old 04-14-2007, 06:24 PM
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Quote:
Originally Posted by topout
Does hackersafe let you cancel easily if you go with a 30 day trial? A while ago there was discussion on another forum of some bad experiences and I'm wondering if they still use those tactics.
They're tough to cancel after you've been with them for the duration of your contract. I'm not sure about after the 30 days.

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Old 05-03-2007, 06:35 PM
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Default Free hacker test software

Try this free one and let me know what you think. I'm just now installing it.
http://www.nessus.org
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Old 09-10-2007, 12:38 PM
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Default Re: Has anyone received "Hacker Safe" certification?

I would try RatePoint.. started by geotrust people and it is free right now. I saw the badge on Superb Internet's site.. Nice badge alternative to the better Business Bureau

anyone know where to find the cheapest geoTrust SSL certificate?
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Old 09-21-2007, 05:10 PM
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Default Re: Has anyone received "Hacker Safe" certification?

They seem very expensive. I use Security Metrics. I have not compared the two but from what I'm reading here in this thread, they basically do the same scans and provide a site seal. I pay $139 per year.
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Old 09-22-2007, 04:57 AM
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Default Re: Has anyone received "Hacker Safe" certification?

ControlScan - Total PCI Compliance Solution, EV SSL Certificates and Web Application Security Scanning good hint, thank you, looks good and is cheap compared to Hacker Safe.
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Old 09-25-2007, 07:07 PM
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Default Re: Has anyone received "Hacker Safe" certification?

Quote:
Originally Posted by fionix View Post
ControlScan - Total PCI Compliance Solution, EV SSL Certificates and Web Application Security Scanning good hint, thank you, looks good and is cheap compared to Hacker Safe.
https://www.controlscan.com/selectorder.html these are $149/mo. hacker scan can be had cheaper than that. Or am I readinig something wrong?

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Old 02-27-2008, 11:15 PM
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Default Re: Has anyone received "Hacker Safe" certification?

Comodo has a scan program that is free for 6 months and suppose to improve your conversion rate 5% or they won't charge you.

Hackersafe sales man are a big hassle, had a conversion with one and was hell. Will never do business with a company that just hassles you and won't leave you alone.
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Old 03-17-2008, 04:27 PM
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Default Re: Has anyone received "Hacker Safe" certification?

Quote:
Originally Posted by killerbeame View Post
Hello,

I was considering getting approved from Hacker Safe on one of my sites to improve confidence from shoppers. Has anyone went through the process or know how much it costs?

I don't see their prices on their website and I dislike dealing with sales people when I have loads of work to do.


Thank you WPW community
try ScanVerify - web seal for online stores, vulnerability scan. A cheaper Hackersafe alternative. they are only $9.99 a month, hackersafe's prices are outrageous...

read this article:

ScanVerify.com - vulnerability scanning - what is it and why do you need it?
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Old 04-01-2008, 03:24 AM
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Default Re: Has anyone received "Hacker Safe" certification?

I have used hacker safe for almost a year now. They cold called me in 2007 and offered a one time fee of only 49.00 for the year. They have not help that much in conversions however the customers i do have feel safer and more comfortable shopping online. Pam
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Old 04-01-2008, 03:34 AM
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Default Re: Has anyone received "Hacker Safe" certification?

Quote:
Originally Posted by camerasngifts View Post
I have used hacker safe for almost a year now. They cold called me in 2007 and offered a one time fee of only 49.00 for the year. They have not help that much in conversions however the customers i do have feel safer and more comfortable shopping online. Pam
hm thats interesting because someone recently told me hackersafe quoted them $1700 per year and i've heard from several people before that its around $1500 / yr
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  #21 (permalink)  
Old 04-05-2008, 04:19 AM
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Default Re: Has anyone received "Hacker Safe" certification?

Sorry Sorry


I meant monthly 49.00 a month
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Old 04-05-2008, 09:05 AM
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Default Re: Has anyone received "Hacker Safe" certification?

You should do a search for Merchant Groups that follow PCI rules.
Then search for "Hacked Sites using Hacker Safe".

It's a superficial scanning process not a network vulnerability scan which can only take place from within your network.

To top that off really who cares if someone can "Hack" your website. Data isn't stored in Web pages it's stored in Databases and the scans do not check your SQL MySQL servers weakness.

If you really want the truth ask Tom at Merchant911.org the mailing list discussion over the last 4 days has only been about Hacker Safe and the results from Merchants isn't that impressive for the money.

Good Luck and hope you have deep pockets for a Remote Scanning Operation. (Keyword is Remote)
It's better to ask a Russian Hacker to just Hack your site for fun. Then you'll find your weaknesses and it would make me feel safer if I saw "Protected by the Mob" instead of "Hacker Safe".

Disclaimer: It's only one programmer's opinion.

By the way, the BBBOnline doesn't have guidelines regarding customers payment information.
Follow the PCI guidelines and show in your storefronts policy that you run an audit in compliance to the PCI guidelines. (PCI Visa)
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Old 04-18-2008, 10:18 AM
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Default Re: Has anyone received "Hacker Safe" certification?

Whenever I see 'Hacker Safe' on a web site, the phrase 'red rag to a bull' springs immediately to mind. I'm not convinced it does that much for customer confidence. And why lay out what looks like a deliberate challenge to people who thrive on them?
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  #24 (permalink)  
Old 04-18-2008, 10:25 AM