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eCommerce Discussion Forum Ask questions about web hosting, merchant services and ecommerce issues. Topics include shopping carts, security, payment strategies, storefront partnerships, etc.

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  #1 (permalink)  
Old 12-07-2006, 05:24 PM
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Default Yahoo Stores vs. MonsterCommerce???

Opinion time: Which one is better a Yahoo Store or a MonsterCommerce one?

Pros and cons?

I need to find a new host for my site that has grown too big for CityMax and I'm stumped.

Help!
Michele
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Old 12-11-2006, 05:14 PM
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Default Help, please.

Help...please...somebody...

Ok, I still don't know what to do. I've wasted so much money on bad solutions the last couple of years I'm afraid that I'll make a huge mistake.

Has anyone used 3Dcart.com? Any input on them? I'm concerned about SEO primarily.

Thanks all,
Michele
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Old 12-12-2006, 03:22 PM
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I haven't used either one. I know at least with Yahoo you can "SEO" the website to a point. My friend was using Monster Commerce 1-2 years ago and you couldn't even change titles tags for each page, yikes.

Have you looked at OS Commerce?
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Old 12-12-2006, 03:30 PM
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Incrediblehelp,
Thank you so much for helping me out. I did look as OsCommerce, but I'm looking for a total solution, similar to Yahoo stores, where hosting and a site builder is included and you pay a monthly fee for everything.

This is stand alone software right? Am I correct in thinking that I would need to have a website designed and then add OsCommerce to it, and then find a web host?

Thanks,
Michele
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Old 12-12-2006, 03:33 PM
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Incrediblehelp,
Oh, I forgot to ask something. I'm now looking into Volusion and 3Dcart.com.

Have you ever had experience with either of those, or heard any feedback about them?

Thanks,
Michele
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Old 12-12-2006, 03:40 PM
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Default Re: Yahoo Stores vs. MonsterCommerce???

Hi chelseaandco,

I don't think you need to narrow your choices to those 2 shopping carts. Last time I looked yahoo took a bite of every sale. Monster, I think, is part of network solutions now. shudder.

What you should pick depends on your expertise and budget.

OsCommerce right out of the box is a good choice. If you were willing to go with yahoo or monster commerce I think oscommerce is a better choice.

I've also done a few virtuemart stores. That's a component to Joomla CMS. I'm on the fence whether I like that or oscommerce better.

If you're going to customize the project maybe you could share more about the store's goals?
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Old 12-12-2006, 03:43 PM
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Quote:
Originally Posted by chelseaandco
Oh, I forgot to ask something. I'm now looking into Volusion and 3Dcart.com.
No I have not, sorry.

I agree with CarolineBogart3, laying out some goals and what exactly you want the website/webstore/hosting to do is the best way to match up to the "all-in-one" product you need.
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Old 12-12-2006, 03:57 PM
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I really enjoy MonsterCommerce...

ryan
www.irongorilla.com
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Old 12-12-2006, 04:02 PM
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Default Re: Help, please.

Quote:
Originally Posted by chelseaandco
Help...please...somebody...

Ok, I still don't know what to do. I've wasted so much money on bad solutions the last couple of years I'm afraid that I'll make a huge mistake.

Has anyone used 3Dcart.com? Any input on them? I'm concerned about SEO primarily.

Thanks all,
Michele

Chealsea&CO,
You wrote how you are primarily concerned with SEO. If this is a primary concern for you, I would not recommend a Yahoo Store. In terms of site SEO, storefronts hosted on such "turnkey" sites like Cafepress or Yahoo Stores attribute more to the credit of the provider rather than to the hosted storefront. In all my experience, I've never seen a all-in one, turnkey store perform at the top of the SERPs.
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Old 12-12-2006, 04:11 PM
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Monster at least has some SEO fields and such included with their software. They at least take it into consideration. Certainly better than Yahoo...but I only have experience with Monster Commerce. I do however get me site such as chandelierparts.com in the top search engine results for many chandelier terms like, of course "chandelier parts"
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Old 12-12-2006, 04:17 PM
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Default eCommerce with Focus

I wouldn't rule out some like vectorcraft either. They are a small out fit but are working on some great features for both users and managment of your content. Fine grain seo control with superior product and contennt management i promise you its worth looking to.

Check out their eCommerce solution. An example site is Bath Accessory Store
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Old 12-12-2006, 06:23 PM
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Default Americommerce beats them all

After a lot of research of osCommerce vs. Yahoo vs. Joomla vs. volusion vs. anything else on the market, we have found that Americommerce is the best website management tool and top of the industry for SEO. Yes, it's a bit pricy but it will put you ahead of your competitors. Plus, their customer service is as good as any. They will even design and program a whole site for you for a reasonable price.

I have watched all their videos, interviewed existing users, and signed up for the demo and I like everything I see. Even if I have something that needs to be customized, they will do it for me. Probably the biggest benefit is that I can use the same "warehouse" for as many websites as I want. And since I already have a few sites and am currently developing a couple more, this was the feature that attracted us the most.

My 2 cents.
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Old 12-12-2006, 10:48 PM
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Take a look at http://www.applepiecart.com/

I have heard very good things about them as far as SEO is concerned. It isn't the cheapest out there, but it does offer the all-in-one package you are looking for.
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Old 12-13-2006, 09:55 AM
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Thank you, Thank you, Thank you Everyone!

I have been looking at all these other options and appreciate the feedback you've all given me.

I do have another question, though. Alot of these differt webstore/cart solutions seem to offer the same things, such as Volusion, 3Dcart, Applepie cart, etc.

How does one decide?

By the way, I've decided against MonsterCommerce or a Yahoo Store.

Thanks,
Michele
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Old 12-13-2006, 10:06 AM
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I found it impossible to decide if youre comparing apples to apples of each and every cart. Eventually you have to simply pick which cart you think will fit best. Thats the problem we find is that we want to "try" other carts but there is time and a learning curve involved with each one. Why did you decide against monster? Only curious as we happen to be using it...maybe theres something I need to know about Monster!!
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Old 12-13-2006, 11:16 AM
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I don't know anything about MonsterCommerce, but I have experienced Yahoo Stores and I would avoid them.

If you just want a shopping cart to integrate with your site, SquirrelCart appears to be an inexpensive solution.
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Old 12-13-2006, 04:57 PM
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Hello Chelsea,
Have you looked into Actinic? I have been using it for 2 years, a very well optimised products. It is computer based so you do not pay fees to anyone apart from your web hosting company.
Regards, Nicolas
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Old 12-13-2006, 05:00 PM
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We proccess a couple of thousand orders a month thru Monster commerce. They offer a very good product but may not be the best for SEO. We are in a very competitive field and have mixed results with SEO with them. We actually left Yahoo stores for monster a fews ago when they started taking a cut of the sales. I believe they stopped that practice though.
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Old 12-15-2006, 05:52 PM
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Re: my VirtueMart mention. I'd say don't go with that. I don't like the SEO aspect.

To your question, how does one decide? Based on what you've done with your current store, I'm guessing the following are important to you:

SEO: good keyword url's, lots of human and search relevant content spots and site map generation. I modified VirtueMart to display the product names in the title tag. Creating these title tags was a huge boon to the Google results. See if you can find or hire this feature as it was a powerful move. And Yahoo still reads meta tags so make sure you have control over these.

Products: Unless you are spreadsheet-phobic you'd do well to export your current inventory to a CSV file and upload it to the new store. I don't know your skill level here, you also might either hire someone to do this or input the products by hand. The better the cart's import intelligence the less work/money you need to spend.

For marketing reasons I think you want a mass mailer or an ability to capture customer emails. All you want here is an HTML email tool attached to the store or an ability to dump the store emails to an opt-in list management tool. A built in opt in management tool is better.

Web Design - what's up with the current design? Do you want to keep it? If so you need a template based solution. If you're happy with pre-made templates that don't necessarily promote your brand then any store will have that.

Modifications - does your store do any processing that a typical shopping cart package doesn't have? If you plan to modify the software on a budget go with a PHP-based store. Microsoft/ASP.Net programmers are more expensive (I know, I do both PHP and ASP.Net).

Hosting - {{blatant self-interest warning}} you might want an all in one hosting/ecommerce package, or you might need to make template and behavior modifications to your shopping cart before you go live.... In other words, you might do well to find a programmer to support your initial setup and then do the backups, hosting and maintenance as part of the monthly fee.

Where is the basket/cart on the page - do you have a preference for where the basket is positioned within the user experience? In my opinion it should be on the right side of every page, but there are other opinions (put something in the basket and then show the user the basket). So look at this feature according to how you shop. Maybe you could ask your current customers what they like or dislike about their ecommerce experiences.

User experience -- play with the shopping cart software demos, pretend you're a customer. How do you feel about navigation and information? Are you likely to abandon the cart? If you are so is your customer. Find a cart that works with you, not against you.

Payment, Shipping, Taxes - how comfortable are you setting up the cart's payment options? Can you flip a switch to enter your authorize.net transaction ID? Do you want real time UPS prices? Will you ever have a complicated tax zone problem you'll want to solve? Play with the admin area of the demo carts to get a feel for these solutions.

Wholesale pricing - do you have one price for everyone, or do you need any special features for different customer types?

hth,
Caroline
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Old 12-15-2006, 08:51 PM
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Default Cart Confusion

Oh boy. Where do I start? and how do I say this in the least words?

I'll try. Let me just say this.

As you can probably tell by now, deciding on a cart, as well as other issues like web design, marketing issues, SEO, etc., etc., is at minimum a part-time job.

To try to keep it simple - A website solution is in some sorts almost like a car. Like many people, or unlike many people, whatever the case, you might do what your doing now, go around to dealers, get pricing, kick the tires and spend some time doing research for the best decision/buy at the time.
One of the main deciding factors is your budget. Plain and simple.

When you go looking each car is different. It comes with different features. A different engine (the cart and/or system core that drives it), the interior, all manual, all electric, cool guages, bigger tires, good gas mileage, but maybe comes in crappy colors. All of these attributes, both good and bad, come with it. And, of course, there is pricing. So, of course, you want the best bang for your buck in your price range.

Like mentioned before in order to determine that decision making - it's best to put your realistic goals and requirements into perspective. That way, you can then seriously look at the available cars and effectively make a decision based on it's plus minus attributes, whether you need a station wagon, and then call it a day - so you can decide on other things like getting the sports upgrade or cd player.

What's my whole point?? Good question.
In short, if you are like most small businesses upgrading is a vital step (especially if your getting boxed in - prelude to my whole point), BUT and there's a big butt - chances are you have a budget. So, therefore, as you sort of mentioned before, you DON'T have the money OR time to put into something - NOT get what you ultimately want or need, lose that money and time spent and have to REDO it again.

So what's your Point?? huh?? Oh yeah. Right. sorry. So if you only have so much time and money then this is what you need to consider:
1. Remember - Go into this knowing that what you hope to do is get a solution. Money out = viable working solution (for example a cart / site that handles the bandwidth, order flow transactions, editability, and above all - makes you money.)
2. Know your considerations / goals and needs for the site. (Do you plan on doing heavy advertising and anticipate heavy traffic? Is security a main issue? Tranaction fees? How much can I spend? What's my audience?)
2. Just like a car, you might want to go with a name brand in your case like a Honda or Toyota. Something I can get that is not uncommon, anyone can work on it, I can get parts, and something I can drive around a lot and put some miles on it. So, for example, I would consider VirtueMart or OSCommerce. It's low cost, proven, you can get parts for it, someone can work on it and you can drive it for a while. There are others in the main stream to consider - Zen Cart, AgoraCart, whatever. Stay within the mainstream is my 5 cents. You can depart from the path, but you better seriously have a good reason why, meaning one seriously good attribute you need specificly for your store. Otherwise, it doesn't make sense. Why would I get an old BMW if I want to drive around a lot, don't have any other money to fix it up and don't have spare parts. Why would that make sense? (which by the way I love old BMW's but that's not the point.)

Which brings me back to the other part of my whole point. Here's the key. If your going to own and drive a car - Your gonna need a good mechanic! Sounds simple and stupid. But it's so true. Now problem is, sometimes like with your car, FINDING a good mechanic isn't always and easy as it seems. Oh sure, there's one on every corner - BUT seriously a good one - I mean a really good one - that's a different story. Oh. and I forgot. What you REALLY need is an HONEST mechanic. Yep. That's right. But just like with cars. If you find an honest mechanic your half-way there and sleeping better at night. If I get a off-breed custom cart solution (a ferarri,) You'd better have the cell phone number to a damn good ferrari mechanic. What you'd drive it around without a good mechanic for that? No. Not me. I'd drive it around looking for a good mechanic maybe. On top of that it helps if you find someone who knows something about marketing, can handle hosting and number of different other issues. Because it's not just the software package that runs itself and determines your fate, it's the mechanic that knows how to change out the fuel lines and put ties on the hoses to prevent problems from happening right before you take it for a drive to Vegas even though you didn't ask and they didn't charge you for the labor. Get my drift?
(which by the way, a all-inclusive package like Yahoo or Monster (which ain't all that inclusive by the way) just won't do that for ya.) But you will spend some time on the phone though. Which brings me FINALLY uP To the Point That you Lead INTO in the First Place:

What do I do - LEASE or OWN???
:-)
Still trying to keep it simple here.
You see. Just like a car I guess - what your talking about and no body has mentioned yet... is. You have been talking about Apples and Oranges.
One set is Yahoo and Monster, which are both all-inclusive software "SERVICES"
YOU DONT OWN THEM. YOU LEASE THEIR SERVICE under THEIR TERMS and CONDITIONS and maybe not even that, I would have to look, you just own the CONTENT.
Although there is nothing wrong with that. Because in CERTAIN situations DEPENDING on your REQUIREMENTS - THATS ACTUALLY A BETTER WAY TO GO. It serves its purpose. Nothing bad against it. BUT YOU BETTER CONSIDER IT BEFORE going in. I dont own Google's GMail I just use it.
VERSUS -
The flip set to that is OWNING your OWN STORE. Meaning nobody really owns exclusively the software (BUT THE CUSTOMIZATION YOU DO - See above about mechanic) BUT you do MAINTAIN, RUN and MANAGE your own copy of your own software on your server.

For me its easy. If your a small business. Your making money. Your on a budget. You need to take your company to the next level. You need to retain a strong online presence and that business is so important that your willing to "risk" managing it yourself, then you need your own Website on your own managed server running your own system. Flat out.
Note that there is nothing wrong with Monster or Yahoo other than the above mentioned and they're are major benefits in choosing them. This is especially true if you dont need major customization, are o.k. with there "service" package, need something up fast, and only expecting certain volume or just plain down-right dont want to deal with it, then a service like Yahoo or Monster might just be better. But if your a small business your in retail, you have future plans to be in business online, you can handle the responsibility, and you need control over things like who you choose to process your payments and what you pay then you need a sole solution.

SO. AFTER all that. Short version is You might want to consider a main popular low-cost cart solution (Virtue, OSCommerce, ZenCart, etc.) running on your own owned server space, budget for that and factor in money to customize it.

And let me point this one last thing out. Just like with you new car - It's just not going to have everything. Well, maybe. But what I mean is it's a package. What your ultimately hoping for is to get the closest you can with all that you want with all of the benefits and stay the farthest away from all the bad things or drawbacks and above all - Try at best not to box yourself into a situation, an incompatible corner, or something you cant use anymore. Time and Time I have heard stories about the horror project that started the money spent and bottom-line of no end solution or any better off after months of frustration and getting ripped off. All aside though, If you spell out your plans, requirements and budget then finding a "solution" get's narrowed down fairly quickly. And if you find the right person that "knows" what I am talking about 'here' and can implement it, then you are good to go.

Bottom-line: Given the fact that you want to maintain and keep your branding, work on or with SEO, have control over your online business, be able to fix problems, find a solution that will work for at least the next 2-3 years, handle volume, (important) Have room to grow, be stable, and make you money back from your ROI, then stay with something proven, server-side and get a good mechanic. Get AT MINIMUM medium rate hosting with decent bandwidth at a good rate. Doesnt have to cost you an arm and leg. Just beware there are a lot of bad hosting companies. Middle rate or above. Email if you want suggestions.

Oh and by the way, I can work on it and be that good mechanic for you, even though I get busy these days, only - I happen to know Caroline - - and honestly, shes a better mechanic than me. Don't let her fool you. (she's good. I'd send my Mother over there with her '87 Oldsmobile if I had to, shes that good.)

Good luck :-) Still confused?? Not to worry, sometimes it even boggles me. Back to work.
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Old 12-15-2006, 09:15 PM
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