GoDaddy IPO? Not So! Truth About GoDaddy Web Hosting

[webhostingfacts]

The Truth About GoDaddy Web Hosting is here:

http://www.GoDaddySux.com/

[jestep]

Every company has its ups and downs. I will still continue to use their domain regestration services, because they are the best that I have found. I haven't used their hosting but I have never had any problems with any other services. Personally I would always go through an actual hosting company and not a registar, but thats just my opinion. ANd then again I've never had any problems.

I would also say that $95 / hour is pretty inflated. If you look at godaddy's policy, you will learn that you cannot claim more than you paid godaddy, so I dont think there is anything to gain from trying to bring godaddy negative publicity. The fact that the website probably took several hours to make and the registration took place at network solutions $34.95 / year, tells you how much money is really worth to the author.

If you also look at the overall lack of bad comments about godaddy, I believe that the efforts of this individual is completely in vain, because no one else has problems with them.

Also the godaddy site does not say anywhere that it supports ssi. If the designer was truly worth $95 / hour then he could have used php or another method of include.

[ADAM Web Design]

I am not a GoDaddy employee, affiliated agent, or anything other than a domain registration customer of theirs. So rest assured that these comments are fully and completely unbiased.

You guys know the old saying, "the lights are on but nobody's home?" In the case of this "designer" the lights clearly aren't on at all.

Any designer worth $95/hour USD:

1. Wouldn't even think about using Network Solutions to register a domain name, with the litany of cheaper registrars that offer a much better service than Netsol (including that of GoDaddy).
2. Would have realized a long time ago that hosting and domain registration are two mutually exclusive products and buying a hosting package from a domain registrar is like going to a transmission shop for a tire replacement. The designer is not using the right company for the right job.
3. Would at least have the guts to admit to who he/she is. It's very easy to trash a company when hidden behind a private domain registration and non-publication of a name/address/phone.
4. Would have read the hosting T&C beforehand and known what he/she is getting into.
5. Would have realized that abusing tech support people is not the best way to get something solved. Right off the bat, this person was a complete and utter jackass. Who's going to want to deal with someone like that? If the problem escalates, then GoDaddy deserves everything they get. But the person filing the complaint clearly set a tone of "you guys are complete ****ing idiots". Be professional.
6. Would have realized that there is no provision to send an invoice to a company that did not request or agree to be billed for the services and goods rendered within it.

This is just sad. I don't even need to hear GoDaddy's side of the story to figure out who's wrong here.

[ambassador]

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Aug 28, 2004

That is interesting, I thought Godaddy's advertised $7.96 per month price for 50 GB of transfer bandwidth and 1000 MB of disk space on a full featured Linux hosting platform, all housed in their own data center (this week, one of their sales people told me that they have their own data center) - it sounds like they are "an actual hosting company."

I am actually considering using their hosting service. The Godaddy sales person even verified for me this very week that the "Interchange" shopping cart software - which requires root access that some hosting services like ipowerweb do not allow - can indeed be used on a Godaddy hosting account. This point has nothing to do with whether or not Interchange is a good cart (in fact, it is not one that I prefer). Rather, the point has to do with the flexibility and control that a Godaddy hosting account offers. Note that I have never used Godaddy hosting - but I am considering it. Is there a better hosting service deal? I am genuinely interested in knowing.

Ambassador
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[ADAM Web Design]

Ambassador, I don't know if they'll solve the Interchange issue, but try Sectorlink. They're the type of company that actually will try to help the customer in any way they can. They're who my dedicated server is with and I love 'em.

I'd ask for either Brian or Jason E if you call. (I don't know the guy's last name off the top of my head, but there are like 3 Jasons so I use the initial to distinguish).

[cbp]

Me thinx this guy is making fool of self

CBP

[staceman]

I have seen other sites to this affect for several other companies, including PayPal. If you read through the sites, the creators are usually a large part of the problem. The are abusive and demanding and want to point fingers at everyone else. I am not sayong customer service people always know what they are doing, but many are trying their best and sometimes do not know when to ask when they do not know the answers. I agree with Jamie and Adam, their domain registration is worth it...and take your hosting issues to hosting companies.

[chae]

Two cents worth here.
I've put two of my clients on GoDaddy. They are not strictly ecommerce sites, yet are doing biz with "reply to me at email or call" customers.
In dealing with GoDaddy, i found their customer service reps to be friendly, helpful and knowledgeable.
In North Idaho, folks are penny conscious, so this seemed to be a good bet. Wasn't aware that they were particularly noted for shopping cart transactions, etc ....
Has anyone experienced Yahoo's Business sites? Are they any good? Did notice they have php ....
Chae

[quadcity]

FWIT I happily use godaddy for domain registrations.

I also happily used them for hosting until moving to another provider that offered a reseller package I needed.

[Alfredo]

Godaddy's service is fine for me.


Alfredo

[ambassador]

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Sep 20, 2004

quadcity,

You mentioned:

"I also happily used them for hosting until moving to another provider that offered a reseller package I needed."

May I ask which reseller program you found that is better than the current reseller program offered by Godaddy?

Ambassador
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[Paul B]

What our $95 an hour designer didn't mention was the cost of his 'Deluxe hosting with cgi'. It appears to cost $7.96 - not an hour or a day, but a month (when paid 12 months at a time.)

This is where the problem lies. I surprised GD even bothered replying after the 3rd email. Rule# 1 you get what you pay for...

[ADAM Web Design]

I fail to see how the price of the hosting factors into it. There are lots of good hosts that offer at least some services at that amount or less (Sectorlink, as I mentioned earlier in this thread, comes immediately to mind).

Gotta agree with you on GD replying though. For that amount of revenue (and the approx. $1.40/month in net profit), I'd have probably told this guy where to go too.

[ambassador]

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Sep 27, 2004

As someone who has never been associated with an affiliate or reseller program, is there a more profitable reseller program that costs the same or less that Godaddy's program ($100 per year) and offers to do absolutely everything except sell the service (e.g., Godaddy handles support calls, billing, provides the SSL, offers both domain names and hosting, etc.)?

I would honestly like to know.

Ambassador
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