Melanie,

Actually, I don't think the logo is too bad. Obviously, someone in my field wouldn't understand the logo. But, I'm not your target audience either.

I think it is a solid design, perhaps a little cluttered, but it definately gives a civil service feel. I'm assuming that is what the boss was going for?

The key question is whether it fits into all of your materials. Business cards, letterhead, envelopes, ads and such.

If it works in all of them, keep it. If not, then an update would help.

Hope my few cents helps.