OK Sweetheart,
Here you go.
For Virus's:
Virus Info:
http://securityresponse.symantec.com/
Removal tools:
http://securityresponse.symantec.com...ools.list.html
Scams and hoaxes:
Two of the best resources I have found:
http://www.scambusters.org
http://www.sophos.com/virusinfo/hoaxes/
Hope this helps. You will have to share with us what your friend did; when you have time.
Best of luck. Let me know if you need anything else.