Problem Statement Research :
According to Forrester Research, 40% of first time visitors to Web sites do not return because they are unable to find the information that they are looking for.
- 90% of online shoppers consider good customer service to be critical when choosing a web merchant.
- (WebGreeter.com) Most importantly it is the 95% of " REAL CUSTOMERS " ( serious customers ) you loose because they ( your prospective web customer) could not find the information that they are looking for and there was no one to help.
Solution : ( Provide Online Chat Help )
A) SOFTWARE :
A lot of the companies provide softwares in the market to engage web visitors in conversations to realize what are the customers looking for and give them the information then and there.
B) SERVICE :
Its the human behind the software that is important. Most websites will find it difficult (unaffordable) to dedicate their sales staff sit in front of the computer for 10 - 15 hours a day, every business day of the week.
C) ( SOFTWARE + SERVICE ) :
The combination sounds perfect but the pricing ? Is it affordable ?
Visit
www.WebGreeter.com - and have a look at what it provides.
www.WebGreeter.com