Quote:
Originally Posted by mark3738
In our case the hosting company initially told us that it was all our fault and nothing to do with them, then after I took the whole website down (including about 300,000 images), cleaned it all out and rebuilt the site using all the latest software upgrades, the hosting company sent out a letter saying how proactive they were and had caught this attack and cleaned it on 23,000 sites they host.
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Unfortunately, that is a typical response from many hosting companies. If they really were proactive, they would have put proper security measures in place to prevent the attack on their servers. If the servers are vulnerable, there isn't much that a site owner can do to protect their sites.