Re: Authorize.net and AVS
I'm not sure if I should be comforted that it's not just me, or more annoyed because it's not just me...
To answer some of the questions in posts above:
Doing a Capture instead of Auth & Capture at the time of entry will not help because the goods may not be shipping right away, and charging the customer at order time would be a violation of the card terms of service. Also, if the transaction is declined for AVS, regardless of which method I use, it will be declined and can only be captured manually, at authorize.net.
No, I don't have time to manually force capture AVS errors, as they occur all day every day.
We are a gift company, so the billing address and shipping address almost never match, because most of our customers are sending gifts to other people. Thus I cannot rely on that check for fraud, but we do employ other methods that are pretty effective, although they are time consuming as they all involve human intervention.
The ones that seem to get hurt the worst are the debit card holders, as the withdrawals are immediate. Did I mention there is also no way to determine ahead of time whether a card is debit or credit? I'm looking at a bunch of workarounds, which vary from really stinky to just a faint odor, but I'm not happy about any of them.
Thanks for the feedback though, as at least now I know to move ahead with my workarounds.
Bill
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