I'm watching this thread with great interest. I too am *exactly* the same. Similarly, my clients have become good friends. One thing I am aware of, is how those *friends* tap into my knowledge, quick chats turn into consultancy hours and it's very difficult to then charge for that knowledge. I am trying to implement a retainer system, whereby they pay a nominal charge monthly for me to make those changes at their beck and call, but this would also serve to pay a *fellow* web designer to look after the show whilst on holiday.

It's fine putting that in writing, but putting into practice is proving trickier.

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