I would have to totally disagree with this. If you want to engage in silly games with them fair enough, but I can't be bothered to deal with such an unhelpful company.

We have just left WorldPay. They placed a stupidly big reserve on our account. We had been with them for over a year and it'd be 2010 before we hit the threshold where they would start to pay us.

They would review this amount for us if we supplied them with a year of audited accounts. Now our company is relatively big, the website that was just a trading name is really just a plaything, so I had no inclination to supply them with the whole companies accounts, and even with a years trading under our belts with no charge backs they were still inefficient enough not to fulfill our reasonable request.

I have just got off the phone with them now trying to get a simple answer to the question 'when can we expect to receive the money that you owe us'. The best answer the girl could give us is 'It could take anything up to six months', bearing in mind some of it has been with them for around a year now she's talking total horsecrap.

Apart from our personal experience with them, their online reporting system is so frustrating it's quite frankly not worth bothering with, it's just so fidley and annoying.

We have implemented Google Check Out which seem great, but can anyone recommend a good UK based payment processing system?