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Old 01-05-2009, 04:45 AM
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chandrika chandrika is offline
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Default Re: Problem importing faulty goods from China to UK

Quote:
Originally Posted by cw1865 View Post
And therein lies your problem. I had a similar situation (Italy to the US), life just tossed you a lemon, you have to make some lemonade....since ultimately your recourse is going to be essentially up to the manufacturer you purchased from, I'd take the replacements. I would reinitiate a dialogue with them leading them to believe that you will still give them future orders.
I think you are right and so that is what I have done. They have now replied and are going to send me replacements once I have retruned the faulty units.

Thanks
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