Quote:
Originally Posted by chandrika
Not that I am in any position to hire legal aid, but maybe if I knew the facts I could communicate more strongly with them about it.
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And therein lies your problem. I had a similar situation (Italy to the US), life just tossed you a lemon, you have to make some lemonade....since ultimately your recourse is going to be essentially up to the manufacturer you purchased from, I'd take the replacements. I would reinitiate a dialogue with them leading them to believe that you will still give them future orders.