Hi all,

I am a student (and work for extra money as well ) and doing my Masters in Computer Application. I want to study the customer behaviour while browsing a website, As a web based company, whether you will you prefer a Live chat( or live help or chat to customer care ..e.t.c) for your site.

If you have time do specify the reasons also, this will help all of us to look from a diifferent dimension towards our website based business. (Also let me know what do you think about outsouring your website customer care)

Thanks a lot for your valuable time.
Denny
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