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Originally Posted by cbp
based on what I have read in several forums I was convinced that Google would 'crash and burn' big time. But, they got 70% of the votes - which to me means that most people are not unhappy with the Google results. (Second place only got 6%)
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Actually, I'm not surprised by the results, only by that huge margin of victory.
In any "call-in" poll on a subject about quality of service, the people you hear from are primarily dissatisfied customers, not the ones who are happy with the service.
Notwithstanding all the complaints about Google in forums like this one, what I am seeing in most areas is improved search results on Google - I use search engines primarily for research and Google is still the service of choice for me.