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Old 12-06-2008, 09:35 AM
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chandrika chandrika is offline
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Default Re: Should I show the price for high valued goods on my web site

If no price is shown and you have to mail for the price I think that I am going to have to go thorugh some heavy sales pitch, when I may only want to know the price and make up my own mind.

One company guilty of such a tactic is Rackspace. They do not give any price for their servers and it really bugged me recently because when you call them you get a sales guy and his first question is "What is your budget"

First time I called I naively gave a rough estimate and surprise surprise the price came in just ever so slightly over my budget. I said I could not afford it and suddenly he was able to discount this and that to get it to just my budget.

I decided to test the theory that they charge what they think you can afford, by calling again and telling a lower budget and guess what, lower price.

Aggghh, I did not go with Rackspace because of that, plus when I told the first guy I had decided not to go ahead he was totally furious and I got about five messages on my answer phone and an angry email telling me that he did not believe me that I could not afford his price. Then I got a later email apologising for the angry one and telling me that he could pass me to his supervisor who would be able to further discount the price.

It all got a bit scary!!! LOL

Last edited by chandrika; 12-06-2008 at 09:41 AM. Reason: added a bit
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