Re: Fraud - Ship to Country Wrong
Although my sites do not sell products from the U.S. for overseas shipment, in part due to the high level of fraud and the general hassle of it. I also sell fairly low priced products so it is not much of a hit on sales.
If you sell more high end products and ship them overseas, I would take additional steps beyond the credit card payment. I would call and confirm the order and request a signed purchase order to be faxed. This would not be a problem in business to business sales. In consumer sales I would call and confirm the information. Chances are a fraudster will not have a valid number or be able to properly confirm the order.
It works the other way around, so customers should expect it. One of the little things I do is a news distribution wire service which is only $35 and people call us all the time to see if we are for real, still in business, etc. This corporation has been offering this service for over ten years.
|