Quote:
Originally Posted by advancedmerchant
We do accept industrial orders from Canada and a few other countries, just NOT online. If you wanted to order our product from Canada, you would have to order via phone, where we could collect additional data to do adequate fraud scrubbing.
Websites that accept international orders for high ticket and easily resellable products are fishing for the fraudsters. It is a sorry situation, but that is the reality of it. A web store that is easy to use for domestic clients simply does not collect enough data to do adequate fraud prevention for International sales. Conversely, an order form that does collect sufficient data to do fraud prevention is unwieldy and unusable by your domestic clientele. Hence, the "Phone only" policy for International orders that we have adopted.
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I see this sort of thing from the Buyers point of view. I recently bought some computer eqipt the spec of which was not exactly as I required available in the uk I saw an advertisement in a on line copy of a computer magazine.so instead of ordering via shopping cart I telephoned the company.Two reasons one to find out if it was described properly would do what I wanted & the guy at the other end was technical enough to answer my questions to engineering level not just usage. He was & I was convinced that they were genuine at the good price asked. the next thing was to ask if they had European distributors as I am in the UK. they did not & the bulk price was only about %5-8 less than single units,so no con. they had no distributor so I ordered on the spot with credit card got unit about a week later. this safeguarded me as the credit card company would have refunded my money & would probably not let the charge through if they suspected anything was wrong.