Wasn't sure where to post this, but I do need help. I run a small home-based business and am having a TON of trouble keeping in touch with my clients because they don't get my emails! I actually lose advertisers and especially potential advertisers because they don't get payment reminders, replies to their requests for advertising info, etc.... This is a HUGE problem. I found out yesterday that the problem has to do w/ my email headers. A client emailed me his SpamAssassin report:
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Content analysis details: (3.3 points, 3.0 required)
pts rule name description
---- -------- ---
2.5 FORGED_RCVD_HELO Received: contains a forged HELO
-2.6 BAYES_00 BODY: Bayesian spam probability is 0 to 1%
[score: 0.0000]
0.4 HTML_30_40 BODY: Message is 30% to 40% HTML
0.2 HTML_MESSAGE BODY: HTML included in message
2.9 MIME_HTML_ONLY BODY: Message only has text/html MIME parts
-0.1 AWL AWL: From: address is in the auto white- list
The original message was not completely plain text, and may be
unsafe to
open with some email clients; in particular, it may contain a virus,
or confirm that your address can receive spam. If you wish to view
it, it may be safer to save it to a file and open it with an editor.
<mime-attachment.eml>
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Here is the full header for that email (I just resent the same email to myself to get the full header):
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Return-Path: <kim.kissel@chicagolandwedding.com>
Received: (ConcentricHost mdeliver 3.0 filtering [VuRuA] on [desperate.cnchost.com]);
with ESMTP id C694D16F0BC for <kissels@chicagolandwedding.com>; Sat, 4 Oct 2008 12:51:07 -0400 (EDT)
Received: from tonnant.cnchost.com (tonnant.cnchost.com [207.155.248.72])
by desperate.cnchost.com (ConcentricHost(4.0.r14127) MX) with ESMTP id C694D16F0BC.0PEF7NRG5L00
for <kim.kissel@chicagolandwedding.com>;
Sat, 4 Oct 2008 12:51:08 -0400 (EDT)
Received: (ConcentricHost relay 1.2);
with ESMTP id 5DA4342D87; Sat, 4 Oct 2008 12:51:07 -0400 (EDT)
Received: from D6NBLG11.chicagolandwedding.com (c-24-15-125-11.hsd1.il.comcast.net [24.15.125.11])
(Authenticated sender:
kissels@chicagolandwedding.com)
by tonnant.cnchost.com (ConcentricHost(2.70) Relay) with ESMTP id 5DA4342D87
for <kim.kissel@chicagolandwedding.com>; Sat, 4 Oct 2008 12:51:07 -0400 (EDT)
X-Mailer: QUALCOMM Windows Eudora Version 7.1.0.9
Date: Sat, 04 Oct 2008 11:53:14 -0500
To:
kim.kissel@chicagolandwedding.com
From: Kim Kissel - Chicagoland Wedding Directory <kim.kissel@chicagolandwedding.com>
Subject: CWD Listing & Payment Confirmation: Multi-Ad Campaign
Mime-Version: 1.0
Content-Type: text/html; charset="iso-8859-1"
Message-Id: <20081004165107.5DA4342D87@tonnant.cnchost.com>
X-Concentric-MX-Info: s=0PEF7NRG5L00:1 ts=0 td=0 dt=0 tro=1 tra=1 trb=0 sro=1 sra=1 ic=0
X-Concentric-DKIM: SigStatus="No signature", PolSusp="No", PolTest="No", Policy="none", Handling="none"
X-AllowList: Yes
X-UIDL: 76674
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Obviously, the two problems are the "2.5 FORGED_RCVD_HELO Received: contains a forged HELO" and "2.9 MIME_HTML_ONLY BODY: Message only has text/html MIME parts"
I contacted my website host company about the first item (forged HELO) to see if that's something they can fix on their end (not sure if that was right) but I don't understand the MIME problem and I don't see anything in my email program's (Eudora 7.0) to help me... it apparently has something to do with text/plain versus text/html. When I sent a blank email, it said "text/plain" in the line, but when I had info in the body, it said "text/html" which is supposedly the problem?
Any help/advice would be appreciated.
Thanks,
Kim