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Old 09-26-2008, 05:22 PM
orphans orphans is offline
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Join Date: Sep 2005
Location: Seattle, WA
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Default Re: Usinig HTML for a user manual.

The problem is not on our webpage, it is on this manual that we designed as a web page, but are not placing on the page. We are just sending it as files to our clients.

So they get a Folder called Step 1. They open that and they see index.html and a bunch of folders like forms, instructions, images. We tell them to just double click on index.html, and that opens up the table of contents in their browser, but the files are all local on their PC in the "Step 1" folder that we emailed to them. So while we used web page software, it isn't actually out there.

That's what is so crazy about Vista (or maybe the version of IE that they are using) not liking the security of the web page. All of the files are right there as subfolders of the folder containing the index page. It apparently really doesn't like opening up a .doc file.

Of course the client can just navigate through WINDOWS explorer to the folder labeled FORMS and see the list of all 20 forms. But that's not how I want it to work. I want them to be reading instructions, see a button, click the button, and have that open up the Word document.

I was hoping that this was a known/common bug/problem, and I could give her some simple setting, or that I could do some simple thing on my files, to make this all user friendly.

It is always the easiest little projects that cause problems.

This was supposed to be a snap. Just take my existing Word instruction documents, use word itself to save them as html files. Open them up in Front Page, add a couple of buttons, and email the package off to the folks. <sigh>

Dave
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